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Shottenkirk Ford Jasper

Jasper, GA

Overview
Employees
Reviews
Vehicles
4.8
1,191 Reviews
The secrets out! Take the short drive up 575 for the best buying experience before and after your purchase. We have 300-400 units in stock at all times. We have the most qualified service team in North Georgia to ensure your vehicle stands the test of time. *First Electric Charging Station in North Georgia available 24/7* *20 Certified Ford Techs* *4 Master Ford Certified Techs* *2 Sr. Master Ford Certified Techs* *1st Service Complimentary with Every Purchase* *24 Service Bays* *Shottenkirk Certified Vehicles* **6 month 6000 mile warranty on all pre owned cars** **72 point inspection on all pre owned vehicles** *Financing available for vehicles and service* *Free pick up and delivery* *Shuttle service* *Best warranty in the business: 2 year unlimited miles on all Ford Motorcraft parts*
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868 GA-515

Jasper, GA

30143

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Showing 1,191 reviews

August 30, 2023

Taylor is always awesome with service. He goes above and beyond! Brian was also very helpful! More

by ANNHEWETT57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Syme
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 03, 2023 -

Shottenkirk Ford Jasper responded

ANNHEWETT57}, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Ford Jasper. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

August 29, 2023

This visit was satisfactory although I felt the wait time was a bit long considering I was on site at 7:30AM. Out at 9:15. More

by THEWOODARDZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rocky Mahan
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Sep 03, 2023 -

Shottenkirk Ford Jasper responded

THEWOODARDZ, thank you for sharing your experience with us. We appreciate your feedback!

August 26, 2023

Very bad service. My review would be a 0. Will never have an oil change at this dealership again, lost my business. More

by MDSMITH5519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rocky Mahan
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Aug 27, 2023 -

Shottenkirk Ford Jasper responded

On behalf of our dealership, we would like to apologize that you were not totally satisfied with your visit with us. We strive to ensure an excellent experience and since we did not provide this in your case, we want to make things right. We would appreciate the opportunity to hear more about what happened and take steps to resolve this situation. Please contact us at 706-928-0602 at your convenience.

August 26, 2023

I had my oil changed and the service was great. I need new tires and they gave me 3 quotes and a print out of the tires. Taylor was awesome. Thank you More

by Bssyoung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2023 -

Bssyoung responded

I had my oil changed and the service was great. I need new tires and they gave me 3 quotes and a print out of the tires. Taylor was awesome. Thank you Belinda Young

August 25, 2023

Very curtios helpful with the problem we had with the car and shared the cost of the repairs More

by MOXLEYMANOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Landry
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2023 -

Shottenkirk Ford Jasper responded

MOXLEYMANOR, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

August 25, 2023

sales rep was a good kid. Sales manager was a xxxxxx and not helpful or nice! he only cared about ripping me iff More

by TREBINNER3
Recommend Dealer
No
Employees Worked With
Eddie Hefferon
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 27, 2023 -

Shottenkirk Ford Jasper responded

TREBINNER3, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Ford Jasper

August 24, 2023

GOOD FOLKS TO DEAL WITH. ADDONS WERE RATHER EXCESSIVE, DID NOT GET AS MUCH FOR TRADEIN AS BLUE BOOK, BLACK BOOK, AND INTERNET SAID I SHOULD, BUT I GUESS THAT IS THE CAR IN More

by JWROLLSR
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ivan Clarke
4.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Bramlett
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vernon McDonald
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Aug 27, 2023 -

Shottenkirk Ford Jasper responded

JWROLLSR, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

August 23, 2023

Did not use service dept. Only sales so far. Would not be appropriate to rate service dept. yet More

by RICHARDLHALL
Recommend Dealer
Yes
Employees Worked With
Randy Pigue
5.0
This rating includes all reviews, with more weight given to recent reviews.
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August 19, 2023

Staff here are extremely helpful and knowledgeable! Mark spent hours with us to make sure we had everything we needed. He even found car insurance at a cheaper rate than what I was paying!! I bought a More

by dixielwilliams12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sang Kim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Mccarthy
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Aug 21, 2023 -

Shottenkirk Ford Jasper responded

dixielwilliams12, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Ford Jasper!

August 16, 2023

Finally fixed the issue on the 3 visit. Thanks Scott for the great service ! Mike More

by MGDEPUE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Disalvo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Fred Rogers
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 22, 2023 -

Shottenkirk Ford Jasper responded

MGDEPUE, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

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