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Shottenkirk Honda Decatur - Service Center

Decatur, AL

4.9
232 Reviews

232 Reviews of Shottenkirk Honda Decatur - Service Center

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September 28, 2024

They were very kind respectful and informative. I wouldn’t take my car anywhere else More

by Meme, kathy57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill service manager and the technicians
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Sep 30, 2024 -

Shottenkirk Honda Decatur responded

Kathy, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 27, 2024

Honda has always been a very reliable brand that I have trusted in for many years and has always done met all of my expectations More

by MSHND86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Layton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mason Rigdon
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Hamilton
4.0
This rating includes all reviews, with more weight given to recent reviews.
Gage Bailey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Lane Bonney
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Talon Cockrell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Flanigan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 30, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 26, 2024

I thought everything went as smoothly as it could. I was pleased with my experience, as always. More

by SAVANAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 26, 2024 -

Shottenkirk Honda Decatur responded

SAVANAH, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 25, 2024

I am impressed by the professionalism of the staff and the quality of the services provided. More

by JOANNGILCHRIST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Shottenkirk Honda Decatur responded

JOANN, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

September 24, 2024

Great but prices are too high per hour. Only negative aspect because everyone is noy wealthy More

by RONBLACK2
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 25, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Honda Decatur

September 22, 2024

Good Service, short wait time. Happy with the service I received on Saturday. Talon was very friendly. More

by SARAH.DORNING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 23, 2024 -

Shottenkirk Honda Decatur responded

SARAH, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 21, 2024

Vey good experience dealing with sales and service. Bought 2 vehicles and will be the first place I go if I need another. More

by SKILLETTE83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jason Brown
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Sep 23, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Honda Decatur!

September 18, 2024

Friendly and efficient. The waiting area is clean and comfortable. They have good coffee and snacks. More

by CRICE830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 19, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Honda Decatur!

September 14, 2024

The service was quick and efficient. They did everything I needed with no delay. The feedback was thorough and clear, and Michael, who handled my vehicle, was nothing short of excellent, More

by tmessersmith89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Shottenkirk Honda Decatur responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Honda Decatur. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 10, 2024

Very Friendly, did the work quickly and efficiently, and good atmosphere in the waiting room. More

by LEPREKANTNT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Hamilton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Talon Cockrell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 11, 2024 -

Shottenkirk Honda Decatur responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Honda Decatur!

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