Shottenkirk Honda of Cartersville

I received a recall on my truck, 2017 Honda ridgeline and I talked with Kevin Etters and schedule my appointment with him. He was wonderful to work with. He told me upfront what to expect and he followed thr I talked with Kevin Etters and schedule my appointment with him. He was wonderful to work with. He told me upfront what to expect and he followed through with me all the way. It was a pleasure working with him. I have been at other dealers and it was not a good experience so my plan is if in the future I have any needs I will be returning to shottenkirk and speaking with, Mr. Etters to schedule my appointments. More

Definitely made a bad situation so much better & eased my mind! Service we quick. Thank you! mind! Service we quick. Thank you! More

We have interacted with Jordan on 2 separate occasions. She is an excellent liaison between the service department & ourselves. Her pleasant demeanor gives us a level of ease when we have to be there for She is an excellent liaison between the service department & ourselves. Her pleasant demeanor gives us a level of ease when we have to be there for help on our vehicle. Jordan is definitely a credit to your dealership. More

Individuals did a very fine job. The process of doing what we wanted to do did not work out very well at all - long, long wait to get answer, which did not allow us to do what we w The process of doing what we wanted to do did not work out very well at all - long, long wait to get answer, which did not allow us to do what we wanted. More

Had a major tune up done & from checking in the car to all the communication to keep me updated on the progress was outstanding! all the communication to keep me updated on the progress was outstanding! More

Exceptional, Top of the line Customer service. They actually honor appointments. A technician and service bay are reserved for You for Your appointment time. Very Organized and friendly. They tru They actually honor appointments. A technician and service bay are reserved for You for Your appointment time. Very Organized and friendly. They truly appreciate the Customer. More

Jonathan was very attentive. He explained the process of using all the tools of the car to a new owner with little technical knowledge. He explained the process of using all the tools of the car to a new owner with little technical knowledge. More

Thanks for Alex Bearden help me buy the car. Alex is very professional and dedicated. Due to my limited English proficiency, I cannot communicate with him smoothly in English, but he is always Alex is very professional and dedicated. Due to my limited English proficiency, I cannot communicate with him smoothly in English, but he is always able to patiently use translation software with me, allowing me to fully enjoy your company's sales services. I am very much looking forward to our next visit. Cooperation If I buy a car again, I will also recommend to my friends to buy cars from your company and recommend the sales consultant Alex because he is very professional. More

It's always very clean and there are many places to sit. There is also a coffee and snack area to use. There is also a coffee and snack area to use. More

Thanks to Dalton, Brittany, and Kevin for their professionalism. I'm hoping they can work out something as good or better on almost identical vehicle for my Daughter's first new car who is struggl professionalism. I'm hoping they can work out something as good or better on almost identical vehicle for my Daughter's first new car who is struggling with today's sticker shock. My 1973 1st year Honda Civic could get some attention on your showroom floor........ More