Shottenkirk Honda of Cartersville

I made an appointment for oil change at 8:00 am on Friday Sept 10. I arrived at exactly 8:00 am. As I was getting out of my car, a lady pulled up behind me and got out of her car and went into the service de Sept 10. I arrived at exactly 8:00 am. As I was getting out of my car, a lady pulled up behind me and got out of her car and went into the service department a few steps ahead. Your service rep confronted her first as she was closer, and asked what she was there for. I heard her say an oil change. She went and sat down. The same service advisor then asked me what I was there for. I told her I had an appointment at 8:00 am and that I needed an oil change. So, nothing was said to the lady in front of me asking if she had an appointment. While waiting, she was called and told her car was ready at least 10 minutes before I was called and told my car was ready. All n all this tells me an appointment means nothing. It is first come, first serve apparently. The service advisor woman was very nice at all times, and the service was completed in a timely way. If appointments mean nothing, then you should remove them from online or called in. More

This dealership definitely puts customers first, what a refreshing experience working with sales and Finance. I would recommend Shottenkirk to anyone looking for a new Honda refreshing experience working with sales and Finance. I would recommend Shottenkirk to anyone looking for a new Honda More

After some tech checked the cabin air filter, my glove compartment had all its items thrown back in it, with a few items left on the passenger floor that did not make it back in. Not even close to organiz compartment had all its items thrown back in it, with a few items left on the passenger floor that did not make it back in. Not even close to organized as I had it before the service. Must have accidently dumped all the contents out when checking. More

This Honda Dealership always takes good care of me! They are throughout and time effective. I give them 2 thumbs up and I won’t deal with anyone else. are throughout and time effective. I give them 2 thumbs up and I won’t deal with anyone else. More

The buying experience was great throughout the entire process. We enjoyed working with our salesman, Chandler. Chandler was very professional and courteous. We will be shopping again with Chandler and process. We enjoyed working with our salesman, Chandler. Chandler was very professional and courteous. We will be shopping again with Chandler and Shottenkirk. More

The sales people were great. I had two since the person I was coming to see had another customer. Damien knew his stuff. No free oil changes like at Toyota. I had to buy a package. was coming to see had another customer. Damien knew his stuff. No free oil changes like at Toyota. I had to buy a package. More

Virgie was awesome! Great customer experience! Highly recommend her was very detailed about the car help me out with showing me all the numbers, dealership was very friendly too recommend her was very detailed about the car help me out with showing me all the numbers, dealership was very friendly too More

Dana is awesome to work with! This is our 2nd car that we purchased from him and we will continue to come back to him! purchased from him and we will continue to come back to him! More

I went to get an oil change and the service department was very professional, fast, and efficient. I bought my car from here and I love this Honda dealership. was very professional, fast, and efficient. I bought my car from here and I love this Honda dealership. More

Drew was very easy to work with and worked hard to get me where I wanted to be price-wise. Thanks to the shottenkirk team. where I wanted to be price-wise. Thanks to the shottenkirk team. More