Shottenkirk Honda of Cartersville

Mo complaints everyone was friendly. Service was great. Had 45,000 service done price was steep for my budget but I feel I needed the work done so car would up to par. Had 45,000 service done price was steep for my budget but I feel I needed the work done so car would up to par. More

Greatest experience in buying a car I've ever had. I'll definitely be buying my next vehicle there as well. The people we're amazing. definitely be buying my next vehicle there as well. The people we're amazing. More

Our salesperson Sherry was great. Miles was also great. Management on the other hand was your typical “do the customer right” while you’re spending $50,000 on a vehicle but as soon as the papers are signed Management on the other hand was your typical “do the customer right” while you’re spending $50,000 on a vehicle but as soon as the papers are signed and they need something customer service flies out of the window. Our vehicle was supposed to be detailed the day we purchased it. We didn’t get finished with paperwork and all until after 10 pm so we didn’t have a chance or feel the need to check that the vehicle had been properly cleaned. Next day we lift the seats and there’s candy, food crumbs and dirt caked into the floorboards. Under the hood there’s pollen and pine straw covering everything. Take it up there and spend over an hour waiting for it to be “detailed” against only to have our time wasted and it look exactly the same but the floor mats were vacuumed. Take it again and my husband waits THREE hours and it’s yet again still disgusting. While waiting he hears a manager saying “well it is a used car”, not knowing my husband was sitting right there. I write a bad review and Jason in management calls. We tell him the issue and the comment made, he schedules for the vehicle to come back and says he will find out who said that bc used or not it should’ve been cleaned. Come to find out it was Jason that was so insistent that it being a used car should mean we accept it previous owner’s dirt, grime and filth. Imagine a grown man lying directly to your face multiple times when all you’re trying to do is have your vehicle cleaned properly. The vehicle that you spent $50,000 on and didn’t even get a second key to. We buy new vehicles every 3-5 years and definitely will not be back to Shottenkirk Honda. If they will lie and do such a crappy job on something so simple, I worry about any bigger issues. More

I had a great experience. Everyone was very helpful and guided me through this process in a patient and efficient way. They helped me find a car I love and I couldn’t be happier! guided me through this process in a patient and efficient way. They helped me find a car I love and I couldn’t be happier! More

Everyone was soo sweet and helpful! Made you feel like family!! I will definitely be coming back to this dealership again for all future purchases. family!! I will definitely be coming back to this dealership again for all future purchases. More

Top notch experience! Drove for oil/filter and wheel rotation. I was greeted promptly and courteously. Forty five minutes later, driving out. I won’t hesitate to return for my next service on my Ridgeli rotation. I was greeted promptly and courteously. Forty five minutes later, driving out. I won’t hesitate to return for my next service on my Ridgeline or Insight. More

I really enjoyed dealing with all the members of the Shottenkirk Honda team. I was treated with kindness and respect. All of my questions were answered about my new car, as well as the extended warran Shottenkirk Honda team. I was treated with kindness and respect. All of my questions were answered about my new car, as well as the extended warranty options. The service department was also outstanding and took care of my tire pressure light and key fob programming quickly. I will look forward to returning to have my car serviced this Fall. More

No complaints here. My car was up to date with all fresh fluids, air filters, breaks, tires and the service department recognized this and made note of it. Reasonable charges, friendly personnel, fast servi fluids, air filters, breaks, tires and the service department recognized this and made note of it. Reasonable charges, friendly personnel, fast service. What’s not to like! THANKS More

Chris is always so helpful bring mine for service. He makes appropriate suggestions on maintenance. I have always been pleased with the care I have received. makes appropriate suggestions on maintenance. I have always been pleased with the care I have received. More

They are the best in the Atlanta area for your car service. I would go to them again for my car service all the time service. I would go to them again for my car service all the time More