Shottenkirk Honda of Cartersville

Everything went smoothly. There were no unexpected issues or delays. Everyone was friendly and helpful and the waiting area was useful and pleasant. Thank you. or delays. Everyone was friendly and helpful and the waiting area was useful and pleasant. Thank you. More

I had a wonderful experience visiting the Honda dealership and getting my new car. I would recommend to others for their car needs and wants. dealership and getting my new car. I would recommend to others for their car needs and wants. More

Always super clean and airy. Toilets are great too, Love the coffee station The service lady was very pleasant and appeared to know the car and all its computer frills. She was efficient too the coffee station The service lady was very pleasant and appeared to know the car and all its computer frills. She was efficient too More

I love having my car serviced at Shottenkirk. I won’t go anywhere else. The employees in the service department are awesome, especially Angie. She’s THE BOMB! anywhere else. The employees in the service department are awesome, especially Angie. She’s THE BOMB! More

The sales staff is very friendly and accommodating. They make sure you understand your purchase before you buy which is reassuring. Other than the lack of good coffee (I would reccomend a kurig) I really en make sure you understand your purchase before you buy which is reassuring. Other than the lack of good coffee (I would reccomend a kurig) I really enjoyed my experience. More

Everette was a great salesman. We don’t car shop often. Everette made it a pleasant experience. I’m sure we’ll enjoy our Pilot for a long time! Everette made it a pleasant experience. I’m sure we’ll enjoy our Pilot for a long time! More

I tried to contact the service manager prior to this review, got his voicemail left a message and no response. I had a fuel pump recall on my vehicle. After having the fuel pump installed I was told th review, got his voicemail left a message and no response. I had a fuel pump recall on my vehicle. After having the fuel pump installed I was told the vehicle might have a slight gas smell due to spilled fuel. Noooooo it was not slight I had to drive home in the rain with the windows down due to the strong headache making smell. I got home and opened all the doors to my vehicle and put a fan in my CRV and a hour later the smell was so strong in my garage I was afraid a spark would set it ablaze. I removed me vehicle from the garage removed the rear seats tp access the panel above the fuel pump and spent 15 minutes using degreaser and soap to remove gas from the tank and lip of the tank so I could safely park my vehicle back in my garage. This gas tank rinsing should have been taking care of by the dealership and should be and probably is protocol from Honda. Sooner or later this will cause a catastrophic fire and possibly death to some unfortunate family and sorry isn't gonna cover it. And making excuses for a unskilled technician doesn't work either. More

Everyone was so nice, and throughly helped me this was the easiest purchase I’ve ever made! I love this dealership and the staff are friendly. the easiest purchase I’ve ever made! I love this dealership and the staff are friendly. More

Very nice and helpful people! Big shoutout to Hannah for helping me out, and following up after my purchase. I will be sure to recommend. helping me out, and following up after my purchase. I will be sure to recommend. More

Awesome dealership who provides exceptional customer service. Really valuable because where you choose to give your business matters and here you definitely will have an experience you feel good about a service. Really valuable because where you choose to give your business matters and here you definitely will have an experience you feel good about afterwards. More