Shottenkirk Honda of Cartersville

I made an appointment and arrived and they took my Pilot and serviced it. I was then told that I needed a tire rotation, which I accepted. Everything was professional as it could be and they are and will and serviced it. I was then told that I needed a tire rotation, which I accepted. Everything was professional as it could be and they are and will continue to be my "go to" place for my Honda needs. More

Routine oil change. In and out in an hour. Comfortable waiting room with snack machines available and tv screens. When checking out I had to remind him that my oil change is included at no charge. It woul waiting room with snack machines available and tv screens. When checking out I had to remind him that my oil change is included at no charge. It would be BETTER if that was in the computer so I didn’t have to tell him when he asked for the payment. More

Asked about tire pressure and was told that it was adjusted to 35 psi. They were not looked at or adjusted. I had to do this myself. adjusted to 35 psi. They were not looked at or adjusted. I had to do this myself. More

In for an unexpected issue, but probably the quickest turnaround time I've had at this dealership. I was in two weeks earlier for an oil change and tire rotation with a scheduled appointment, and that t turnaround time I've had at this dealership. I was in two weeks earlier for an oil change and tire rotation with a scheduled appointment, and that took 3X longer than this non-scheduled visit. I don't believe the appointments expedite your service... More

I inquired through the website and was contacted promptly, Hannah and Bernie stayed in contact with me, and after a week I was able to stop by, Hannah was busy so Dana assisted me until Hannah was a promptly, Hannah and Bernie stayed in contact with me, and after a week I was able to stop by, Hannah was busy so Dana assisted me until Hannah was available. It was a pleasure dealing with both of them. More

Wonderful friendly faces willing to help in any way they can. Keeps you updated on what’s going on while your car is being serviced and doesn’t leave you in the dark. can. Keeps you updated on what’s going on while your car is being serviced and doesn’t leave you in the dark. More

Shottenkirk service dept is always friendly and dependable. I know my vehicle is in good hands and I can rely on their service for my car and myself. dependable. I know my vehicle is in good hands and I can rely on their service for my car and myself. More

Excellent service hands down. They made my certified preowned Honda car buying experience a breeze! We will definitely return for our next vehicle purchase. Thanks guys! preowned Honda car buying experience a breeze! We will definitely return for our next vehicle purchase. Thanks guys! More

Emily handled my service request with the level of attention and professionalism that I expect when taking my vehicle to the dealer and the total cost was less than I expected. attention and professionalism that I expect when taking my vehicle to the dealer and the total cost was less than I expected. More

Adam my salesman was wonderful. It was the best dealership experience I have ever had buying a car. From the sales part of it to the Finance Department. dealership experience I have ever had buying a car. From the sales part of it to the Finance Department. More