Shottenkirk Honda of Cartersville

I waited close to 2 hours for a simple oil change. I had an appointment and everything. I asked what the holdup was and was informed that they had a lot of appointments show up. Why bother scheduling an a an appointment and everything. I asked what the holdup was and was informed that they had a lot of appointments show up. Why bother scheduling an appointment if there aren't enough people to complete them in a timely fashion? More

Superb Customer Service Bob Corley the best 10+ I have purchased several Pilot’s from Bob as he always goes beyond the call of duty. John, & Tyler in Service 10, Mr Lewis 10. Tori loves her job. have purchased several Pilot’s from Bob as he always goes beyond the call of duty. John, & Tyler in Service 10, Mr Lewis 10. Tori loves her job. Highly recommended Shottenkirk to over 9 people. My neighbor in Branson Mill subdivision; the Thacker’s recently purchased a Pilot. Gentleman in Finance department was super. In and out in 20 minutes. A++ Thank you for caring. More

Overall, the experience with the salesman was good, he was very professional and knowledgeable. When it came down to the finance dept, we were told by the owner that we were going to get 1 hard inquiry a was very professional and knowledgeable. When it came down to the finance dept, we were told by the owner that we were going to get 1 hard inquiry and 1 soft inquiry on our credit report. The next day, I checked my credit report to find 3 hard inquires from them. When I left the dealership, the car wasn’t even detailed or washed. More

This dealership has always taken care of my baby. I bought her new in '07 and she's still looking and running like new. Thank you to the service department. bought her new in '07 and she's still looking and running like new. Thank you to the service department. More

I went in for service and Kerri was AMAZING!!! I ended up leaving with a new 2021 Pilot Bob Corley was amazing yet again, Bob is a true asset to your dealership. leaving with a new 2021 Pilot Bob Corley was amazing yet again, Bob is a true asset to your dealership. More

Michael worked hard finding the perfect surprise car for my son.. he actually motivated me into buying an additional car, the same day for myself!!! my son.. he actually motivated me into buying an additional car, the same day for myself!!! More

They are awesome from my sale experience to the management and service all of it together! I was just there for an oil change and left with a 2021 crv great personality this guy has a great sense o management and service all of it together! I was just there for an oil change and left with a 2021 crv great personality this guy has a great sense of humor not one moment i and a friend of mine stop having a good time laughing. More

I'm not sure what the young lady name is but she was very nice. I wasn't happy about having to buy a new battery since I just bought the van in March. I was told everything was great on the van when we p nice. I wasn't happy about having to buy a new battery since I just bought the van in March. I was told everything was great on the van when we purchased it. I shouldn't have had to replace the batter and it hasn't been 90 days. This is not looking good for me to be a return customer. More

Will add review after tomorrows inconvenient return for issue on right side with tires and or brakes screeching. Missed dinner plans tonight..to afraid to drive car. issue on right side with tires and or brakes screeching. Missed dinner plans tonight..to afraid to drive car. More

Wonderful service. Chris talked me through everything and even let me know what to expect for my next service. Thanks for a job well done! even let me know what to expect for my next service. Thanks for a job well done! More