Shottenkirk Honda of Cartersville

Shottenkirk is a great dealership they took care of my car and made sure everything was done in a timely manner. Shout out to Eric, Angie and Fred thank you ! car and made sure everything was done in a timely manner. Shout out to Eric, Angie and Fred thank you ! More

Great service!! Had a warranty repair and they had me in and out in a jiff. This is my 3rd Pilot and 5th Honda. Love HONDA!!! and out in a jiff. This is my 3rd Pilot and 5th Honda. Love HONDA!!! More

This is a great dealership who cares about you as an individual, FYI. You will not be disappointed here and they will assist you in all ways possible. individual, FYI. You will not be disappointed here and they will assist you in all ways possible. More

the Shottenkirk service department always takes excellent care of me and my honda!! just had an oil change and i scheduled an appointment so i was in and out of there fast!! care of me and my honda!! just had an oil change and i scheduled an appointment so i was in and out of there fast!! More

They did a great job. Serviced our car on a Saturday even offered a time for later pickup. Great service and they always aim to please. offered a time for later pickup. Great service and they always aim to please. More

All of my issues were resolved by your service department.. Tyler is a kind and gentle behemoth of a man. He cradled me gently as I sobbed away my fears at the repair work that needed to be do department.. Tyler is a kind and gentle behemoth of a man. He cradled me gently as I sobbed away my fears at the repair work that needed to be done. This day will live in my memory like a sunset on a remote Caribbean island. And the free coffee was a pleasant surprise as well. More

Micheal Welch was very nice and helpful. He didn't Micheal Welch was very nice and helpful. He didn't pressure me or anything. Id buy from him again, the finance guys were nice too. We haggle a lit Micheal Welch was very nice and helpful. He didn't pressure me or anything. Id buy from him again, the finance guys were nice too. We haggle a little, everything worked out nice. Bought a used wrangler. More

I was in and out. The service advisor that attended me knew me by name from prior visit ,without me mentioning it. I would recommend this dealership. knew me by name from prior visit ,without me mentioning it. I would recommend this dealership. More

Efficient, helpful, knowledgeable and punctual are just a few of the adjectives to describe our experience purchasing our new pilot. Many thanks for a good experience. few of the adjectives to describe our experience purchasing our new pilot. Many thanks for a good experience. More

With my 2019 honda great service. With my older honda worse service ever. I will explain. 1) was scheduled for a valve cover gasket change because it was leaking oil. Brought in for my SCHEDULED appoi worse service ever. I will explain. 1) was scheduled for a valve cover gasket change because it was leaking oil. Brought in for my SCHEDULED appointment and they didn’t have the part in stock! 2) i also had other scheduled maintenance at this time, oil change, spark plugs, brake line flush, trans flush. I ask about timing chain replacement and was told no need unless its leaking from that area and it was not. What started out as $400 cost me over 3 times that much. When i got it back a few days later, just before Thanksgiving I checked the oil after driving home. Oil was dark black like it had not been changed. Was using about a quart every two to three weeks before service. After service a quart every week! 3) on January 5th took my 2019 honda in for service (service was great). Ask to speak with maintenance supervisor (once again he was not in, just like when all the maintenance was being done to my older honda). I spoke with another person from the front and explained my issues. I was told he would pass the information on to the maintenance supervisor and have him call me! Still no callback, no explanation as to wh6 the timing chain had to be replaced after I was told it not need to be. Very dissatisfied with the service on my older honda, no response from maintenance supervisor, and being lied to, and the part for my scheduled maintenance on the older honda not even in stock!!! More