Shottenkirk Honda of Cartersville

Fast friendly service. Keep up the good work. Check in was prompt and my car was ready when they said it would be. The waiting area is clean and bright with lots of room to social distance. was prompt and my car was ready when they said it would be. The waiting area is clean and bright with lots of room to social distance. More

Great Staff! They make you feel comfortable. Everyone was friendly. From the time I arrived till I left, well after closing, they never pressured me or tried to get me out the door. Tori was the best. friendly. From the time I arrived till I left, well after closing, they never pressured me or tried to get me out the door. Tori was the best. More

Angie is a great customer service rep. I noticed she was busy but still took time to discuss issues with other customers. Kindness is very important to keep your business. Also, Emily was extremely ni was busy but still took time to discuss issues with other customers. Kindness is very important to keep your business. Also, Emily was extremely nice and helpful. More

My consultant was quite nice. Available for a last minute appointment. It's quite a drive for me to go there, but I find their work is better than my nearby dealership. I really wish more of their c minute appointment. It's quite a drive for me to go there, but I find their work is better than my nearby dealership. I really wish more of their clientele wore face masks. More

I had a very pleasant experience. The staff was friendly and helpful. This is our 6th vehicle we have purchased from this dealership. We have always received excellent customer service. and helpful. This is our 6th vehicle we have purchased from this dealership. We have always received excellent customer service. More

I can't say enough about Shottenkirk Honda of Cartersville. I loved working with them on my car purchase! Great service & professional! So very happy! Cartersville. I loved working with them on my car purchase! Great service & professional! So very happy! More

They did a good job but didn't go above and beyond to wow me or anything. I only received one key for my vehicle and was told to get a second one would be another $300. Vehicle was cleaned but not great. me or anything. I only received one key for my vehicle and was told to get a second one would be another $300. Vehicle was cleaned but not great. Also put gas in. ut not a full tank. More

This is a great dealership! They take there time with you and definitely don’t harass you about your vehicle decision like the place next door. The sales men (Micheal) and manager (Nick) took there time & ex and definitely don’t harass you about your vehicle decision like the place next door. The sales men (Micheal) and manager (Nick) took there time & explained everything to me. I’m extremely happy with my purchase: thank y’all for everything! More

Michael made my purchase experience fast, easy, and overall Great! He answered all of my questions & concerns during and after the sale was final. I am pleased with the purchase and the customer servic overall Great! He answered all of my questions & concerns during and after the sale was final. I am pleased with the purchase and the customer service that I received, and I will return for future purchases. Thank You....Jeff R More

Not very happy this time. I made an appointment for 9 am and left the car for what should have been maybe 2 to 2 1/2 hours of work for oil change, AC check out, with probable freon charge, and a seat belt l and left the car for what should have been maybe 2 to 2 1/2 hours of work for oil change, AC check out, with probable freon charge, and a seat belt light staying on. My wife and I went on to eat breakfast and walk around Cartersville. After 4 hours with no call from the dealership, we went back to check. The original service writer was gone to lunch, and the new guy helping couldn't seem to find the paperwork. After about 20 minutes of looking and trying to find out what was going on, I was finally out of there after 5 hours. Apparently the car had been ready for a couple of hours, but no one called to let me know. I am not sure I will go back. I like the original service writer, Emily Lewis, as I had used her before. So, not a happy camper for this time around. More