Shottenkirk Honda of Cartersville

Very Happy customer The salesman listened to our need in an auto and was very quick to locate an auto that was just the one we were looking for. The salesman listened to our need in an auto and was very quick to locate an auto that was just the one we were looking for. More

Bob does a great job! Corley is the best there is!! If he is not considered the best in the marketplace, than he should be. Give him a raise.! I don't need to say more Corley is the best there is!! If he is not considered the best in the marketplace, than he should be. Give him a raise.! I don't need to say more to reach your twenty five word minimum More

Michael Welch was very professional. Michael was very professional. Even though I did not buy a Honda he was very knowledgeable about the features of the Ford truck I purchased. He explai Michael was very professional. Even though I did not buy a Honda he was very knowledgeable about the features of the Ford truck I purchased. He explained the vehicle features helped me get everything set up before I left the dealership. The only negative thing about the dealership was the long wait to get in the finance office. More

I bought my car 4 years ago and have my car maintenanced every 3-4 months. The staff and service department are always friendly and helpful!! every 3-4 months. The staff and service department are always friendly and helpful!! More

Inefficient Scheduled Maintenance I called and scheduled a specific recommended service for my car on a Thursday for the following Tuesday. I dropped my vehicle off at the pre-arranged I called and scheduled a specific recommended service for my car on a Thursday for the following Tuesday. I dropped my vehicle off at the pre-arranged time of 7:15 am. At 11:00 am I was informed that the parts needed for the scheduled maintenance would need to be ordered despite the fact that I had called and scheduled this service the week prior to avoid this sort of delay. I will now waste two off days trying to get preventative maintenance done that should have been able to be completed in one visit had the center prepared appropriately for the SCHEDULED appointment. At 11 am I was told my car was not ready but that they would let me know when the work they could do was complete. At 3:30 pm I had still heard nothing more regarding my car. I called and was informed that it was ready and I could get it at any time. The service center had my car for 8 hours despite the fact that they were unable to complete all of the recommended maintenance that I had specifically requested in advance. I feel that in addition to not preparing appropriately for the SCHEDULED appointment they simply forgot about my vehicle which resulted in a large amount of my time wasted. On a positive note every staff member was friendly and pleasant when I did speak with them. I have used this location for 4 years and this is only the second issue I have had with the service here. I would certainly not characterize my quite negative experience as typical of the service that I usually receive. More

Always excellent service here Always a pleasure to go to this dealership. They work hard, get the job done and ensure they provide you the best experience. I would be happy to reco Always a pleasure to go to this dealership. They work hard, get the job done and ensure they provide you the best experience. I would be happy to recommend this dealership. More

great this is one of the best dealerships that i have done business with ,the people were great and kind .the work was done very fast . this is one of the best dealerships that i have done business with ,the people were great and kind .the work was done very fast . More

Always efficient .. Jobs well done. I have my 6th CR-V. No longer live in Cartersville, but this is my dealership and the only place I will go. They are friendly, attentive and work qu I have my 6th CR-V. No longer live in Cartersville, but this is my dealership and the only place I will go. They are friendly, attentive and work quickly doing a good job. More

I’m very disappointed with Shottenkirk Honda dealership. I would not recommend this place to anyone looking to buy a vehicle. I just recently bought a car from there and have taken it back three times to be I would not recommend this place to anyone looking to buy a vehicle. I just recently bought a car from there and have taken it back three times to be worked on. Still needs fixed and no one will call me back. More

The whole experience there was great, straightforward, informative, and nothing suspicious about anything that made me worry about making the wrong choice. Heavily recommended to visit! informative, and nothing suspicious about anything that made me worry about making the wrong choice. Heavily recommended to visit! More