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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,129 Reviews

4,129 Reviews of Shottenkirk Honda of Cartersville - Service Center

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April 05, 2023

The staff was knowledgeable, and Jordan kept us informed of everything that was being done! More

by CHRISTIE.MITCHUM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 06, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

April 05, 2023

Service dept. did a good job. Took much longer than expected & I did have to go up to desk to find out why. But they were trying to locate a rattle in my passenger More

by MELANIEGGROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Apr 06, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business, Melanie, and hope to see you again soon!

April 04, 2023

Wonderful customer service and in and out as fast as possible and did everything thing a ask for a recommend so extra stuff also More

by Nick
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ginger
Apr 05, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Nick, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

April 04, 2023

Service Center met my expectations and perfomed work in a timely maner with good communication. More

by CHERYL.SMITH.E
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

April 03, 2023

Very polite and professional personnel working in the Service Department. Jordan is very helpful. Thanks! More

by DAVIDSANDERS151
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 03, 2023

I appreciate the kindness of the service team since I’ve had issues with my 08 accord and the 18 civic Is More

by Catrina0527
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Apr 03, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

April 03, 2023

Everyone I spoke with was friendly and knowledgeable, I was very pleased with the service I received. More

by NANCYLEDBETTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Damien Brooks
Apr 03, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 03, 2023

Excellent service and advice! Tyler and his service Team are fantastic. This Team keeps my 2011 Accord Coupe humming like new, despite the fact it has 200K plus on the odometer! More

by RICKMAGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

April 02, 2023

Professional and personal best service. My salesman Johnathan was great would buy there again definitely More

by DERECKLORI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Johnathan Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John in service , Kevin Dowdy
Apr 03, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Johnathan met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

April 01, 2023

Very helpful with good service . However they were going to wash my car but forgot.. They were moderately busy that day ! More

by TRW202
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Apr 03, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

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