Back

Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

Sort by
August 22, 2024

The service was amazing! I got helped by Terry and he was so informative and so kind. It was also such a fast oil change and service! More

by MAGGIEFIELDS2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
Aug 22, 2024 -

Shottenkirk Honda of Cartersville responded

Maggie, Thanks for sharing about your service experience with Shottenkirk Honda of Cartersville. Terry and our team appreciate your business and hope to see you again soon!

August 21, 2024

Was done on time and everything was explained to me . The place is comfortable and cleaned More

by ndongandonga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 21, 2024

everything was done well and had no problems with anything, they explained everything what was done to the car. More

by LOUISETHORNTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
Aug 22, 2024 -

Shottenkirk Honda of Cartersville responded

Louise, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

August 19, 2024

the main thing about Shottenkirk is the Trust I have with this dealership. I drive past two other Honda dealers to use Shottenkirk. More

by BRAD880
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Shottenkirk Honda of Cartersville responded

Brad, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 18, 2024

Although having the dealer do maintenance and repairs is somewhat costly, I do trust them to help my older Honda stay well. More

by BJWCARROLL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Ford
Aug 19, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Terry, Kevin, and our team. We're glad to hear we delivered such a great experience!

August 17, 2024

I made an appointment for 10:45. I sat there almost 2:00 just for oil change tire rotate. I know every person in there did not have an appointment and they all were finished before i More

by RAPTOR8493
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jordan Waters
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Shottenkirk Honda of Cartersville responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

August 17, 2024

The service department at Shottenkirk Honda has always been great. They have the best customer service and always makes sure your happy. More

by HOLLOWAYTONY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

August 17, 2024

Attentive staff! Answered all of my questions and took care of me. As a woman, I felt safe coming there by myself knowing I won’t be cheated or taken advantage of. Ti More

by Joe.darko
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Heaton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Terry Ford
Aug 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Joe, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

August 16, 2024

Good buying experience. T. L. Ford was super helpful. Except for a communication snafu that resulted in an hour and a half wait while the vehicle was being detailed before t More

by CTGRUB9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chandler McDurmon
Aug 18, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

August 16, 2024

Service was well explained and then executed as stated on cost and time. Service writer was knowledgeable and helpful. More

by ROBERTBURNETTE08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Shottenkirk Honda of Cartersville responded

Robert, Thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

...
17
...