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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
3,892 Reviews

3,893 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 09, 2020

Awesome experience every time. Tyler Bone and all the staff at Shottenkirk do everything they can to please the customer. Great job as always. Richard Lewis has put together a great team from top to bott More

by RLMHANK
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mason Rigdon, Miles Tuck
January 09, 2020

Angie and crew always find and report any concerns while doing the requested work. They work with coupons and discounts as available. I’ve had them do all the work on my Element for 17 years. More

by tbandy523
Recommend Dealer
Yes
Employees Worked With
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darren Thomas
January 09, 2020

Our salesman, Dana, worked hard in getting us in our Pilot back in 2016 ... which we still love! Service dept just as awesome! Thanks, Shottenkirk for all around great customer service! More

by FWALKER3
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Dowdy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Fancher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kacie Pollard
January 09, 2020

I understand that the car handbook doesn’t allow for a car to drive for paint work with an extended warranty. But rudeness; so rude! More

by BEACHTEACH56
Recommend Dealer
No
Employees Worked With
Angie Angell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2020 -

Shottenkirk Honda of Cartersville responded

Please contact me at your convenience to allow me to correct the problem so it doesn't happen again. I will make it right if given an opportunity? Thanks in advance, Richard Lewis General Manager Rlewis@shottenkirk.com 770-383-2282 ext 4105

January 09, 2020

Shottenkirk Honda of Cartersville always makes service visits very easy. Everyone is always very friendly and professional. I would recommend Shottenkirk to anyone looking for a dealership for sales or se More

by THESHARPTONS
Recommend Dealer
Yes
Employees Worked With
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2020

Big Improvements over the past year We purchased our 2019 Pilot basically a year ago, during that time we have had continuous problems with the Info-System (basically a known problem) an More

by MARK.MOORE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2020

Had a trim strip replaced. They did a great job while I waited. I’m pleased that we bought our Honda here. Will continue to come here. More

by MSTRICK96
Recommend Dealer
Yes
Employees Worked With
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2020

I’ve only been to this dealership twice and only to get my vehicle serviced , however I have say everyone I’ve had contact with have been awesome to speak with and have always been courteous and knowledgea More

by RAKIN57
Recommend Dealer
Yes
Employees Worked With
Bob Corley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2020

Pilot 2016 I love the service and people they are always friendly. They go above and beyond when there is a problem. They have great communication skills when th More

by SHERICE.REMBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angie Angell
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 08, 2020

Eric was a very nice guy who was easy to work with and when I needed help getting to another location, he made sure it happened. More

by khasew
Recommend Dealer
Yes
Employees Worked With
Eric Staton
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