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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,101 Reviews

4,101 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 09, 2024

They were awesome. They were friendly, professional and efficient. My car was finished in estimated/quoted time. More

by JUSTINMILLER58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

Justin, Thank you so much for your excellent review! We are so glad that Ginger had the opportunity to work with you, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

January 09, 2024

Very kind and professional service department. Jordan and Ginger are wonderful to work with and are great communicators! More

by FWMANUEL98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 09, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with Jordan, Ginger, and our team. We're glad to hear we delivered such a great experience!

January 08, 2024

Customer service is always top notch. I have never had a bad experience with customer service More

by MELISSAJOHNSON.CCDC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our team, Melissa! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

January 08, 2024

Jordan went above and beyond and communicating to me about the service requirements of my Honda. She scheduled me quickly and the service went without a problem. I also had a good warranty experience as More

by waynesnow8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 08, 2024 -

Shottenkirk Honda of Cartersville responded

We are very happy to hear that Jordan provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 06, 2024

Excellent customer service. Constant communication while my car being serviced. Quick maintenance & I greatly appreciated the ride to and from work. More

by BLACOB444
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jan 07, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

January 05, 2024

Great job, quick. We had the inspection fee waived because the issue was a simple solution of clicking the eco button. The recall was also addressed perfectly. We were More

by RODRIGUEZ1MARIA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department team.
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Jan 07, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, Maria, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

January 05, 2024

Jordan was very nice. She had me in and out within the hour. Explained everything to me so I understood. More

by SUE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Sue, for your kind words for Jordan and this review. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

January 05, 2024

Fast friendly service. Honest low pressure. I was given the option of maintenance service or not. I appreciate that. More

by MattCarlton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you, Matt, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

January 04, 2024

First visit to the service department. Everything was great! Impressed with the service advisor Kevin. The dealership looks to be well run and very clean! More

by MLSTROUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
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Jan 04, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your kind words for Kevin! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

January 04, 2024

Great job like all of people we know ginger Chapman she is doing great job and she is very friendly More

by P_RAJ83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Report | Print
Jan 05, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Ginger and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

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