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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,130 Reviews

4,130 Reviews of Shottenkirk Honda of Cartersville - Service Center

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January 24, 2024

Very polite. Very detailed. When I had to come back because of my check engine light the service was top notch. More

by CRAIG_PITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Delong
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Craig, We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

January 24, 2024

Ginger is a terrific service writer. The people that I have talked to at Shottenkirk have all been extremely pleasant. Great store. More

by bill82351
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Bill, Thank you! Ginger and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

January 24, 2024

Ginger and staff are very professional, courteous and knowledgeable. I feel like I am in very good hands. More

by cathytague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Cathy, Thank you for taking the time to share your thoughts on working with Ginger and our team. We're glad to hear we delivered such a great experience!

January 24, 2024

Fantastic service! Nice service staff. Showroom is beautiful. I love my Honda. I’ll buy my next one from there. More

by CAROLBARRENA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Jan 24, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you, Carol. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville!

January 24, 2024

Dealer is the right place to go for oil changes, brake work to get done. More

by JEFFREYA.LIGGETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Emily Lewis
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Jeffrey, Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. Emily and our service team appreciate your business and hope to see you again soon!

January 24, 2024

Great service! Pleasant experience. I drive all the way to Cartersville for my service because of it. Thanks Ginger! More

by JCKC5
Recommend Dealer
Yes
Employees Worked With
Ginger in service
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Jan 25, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. Ginger and our service team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

January 23, 2024

The staff, service, and environment are outstanding. My only issue came from Honda. Shottenkirk did everything possible to resolve my problem. Unfortunately, the fix took hours to complete. More

by XANITHARN
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Gunnels
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Jan 23, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

January 23, 2024

Everyone was very helpful and nice. Only complaint i had to wait an hour and fifteen minutes for a 10 minute oil change. More

by BRANDIBREWER651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Malone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2024 -

Shottenkirk Honda of Cartersville responded

We appreciate your business, Brandi, and we apologize for the long wait and any inconvenience caused by us. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you for your feedback!

January 20, 2024

Dealership was friendly and very easy to work with while purchasing our Odyssey. Drew was such a a great salesman and helped us get a good deal. He's been very helpful since our purchase making sure we had More

by NASTEIN23
Recommend Dealer
Yes
Employees Worked With
Michael Welch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew Suslavich
Report | Print
Jan 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 19, 2024

Professional & Kind service. Speedy service -I did not have appointment- I was in & out in no time. More

by 11DIVINEORDER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
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Jan 21, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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