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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,131 Reviews

4,131 Reviews of Shottenkirk Honda of Cartersville - Service Center

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November 27, 2023

Angie continues to be a great partner to help us keep our Honda running well. More

by TOMMY.JAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
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Nov 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you, Tommy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angie continues to meet your expectations. Thanks for choosing Shottenkirk Honda of Cartersville!

November 27, 2023

The dealership was clean. Everyone was friendly. I had many questions, and they answered all of them very quickly. The vehicle I wanted was at another location, and it was bro More

by DESIREEHERMANCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Shottenkirk Honda of Cartersville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Shottenkirk Honda of Cartersville!

November 26, 2023

Service was timely and Jordan was extremely courteous and helpful. Wait time was within the time estimated. Would highly recommend. More

by RONANDGARAHCHILDERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

November 24, 2023

Service was fast. Gave me a list of recommended service needs along with cost. Very courteous. More

by SKENTWERNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Nov 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

November 24, 2023

Very nice staff. Fast friendly service. No issues. Had a recall fixed at this location. More

by JBRETTN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr etters
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Nov 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

November 24, 2023

Fast and honest. Looked over our car with us to hear our concerns and told us a plan of repair on the spot. More

by Screenname 1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Nov 26, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2023

Ginger AND the crew working that day are Miracle workers!!! I had somewhere to go for the holidays and they were able to help me in that unexpected moment. More

by KAMRI1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Nov 26, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

November 23, 2023

It took a little longer, but that’s about it. Everybody was very nice and pleasant. More

by CELAINE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
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Nov 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

November 22, 2023

Jordan has helped us twice now and each time she has been very professional and personal. Every dealership needs more people like her. Thanks. See you in 5,000 miles. More

by MATT.SHIELDS87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Shottenkirk Honda of Cartersville responded

Matt, thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

November 22, 2023

Experience was fine. They handled the service well enough in a matter of time. Nothing to complain about. More

by Morton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Corley
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 22, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

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