Shottenkirk Honda of Cartersville - Service Center

Appointments are made in a timely manner. People are courteous and the vehicle is ready when they tell you it will be ready. People are courteous and the vehicle is ready when they tell you it will be ready. More

Quick service, Ginger was very helpful and very nice. I've never had a bad experience with them at Shottenkirk, If I arrange an appointment, I've always been greeted with friendly service, explanations o I've never had a bad experience with them at Shottenkirk, If I arrange an appointment, I've always been greeted with friendly service, explanations on my car if anything is due for service. The money is reasonable for the service that is needed plus you can trust that the job will get done the best way they know how. I've bought 2 new cars through Shottenkirk and their sales and service all around was always nice and treated me well. I would give Ginger Chapman 5 stars for her kindness and being very helpful answering questions, I needed to know and doing it very fast as well with a nice smile to make you feel welcome. More

Happy costumer she answered all my questions track me step by step when my car was in the shop thanks step by step when my car was in the shop thanks More

Please read my rating of the service provided. The staff was friendly, but it took 3 hours to do a 1.5 hour job. I had to ask what the holdup was. Not pleased with the lack of communication. M The staff was friendly, but it took 3 hours to do a 1.5 hour job. I had to ask what the holdup was. Not pleased with the lack of communication. My late husband & I have purchased at least 4 vehicles from this dealership. I was told with my last purchase I would ALWAYS have a loaner car by Bob. Not honored any longer. BIG disappointment. Don't remember who was my service rep, I rated people I've worked with in the past. More

Angela and the Honda family did an awesome job. They got me in and out they was very polite. They got me in and out they was very polite. More

I was greeted promptly when I arrived for my appointment. Everyone I encountered was friendly and seemed to care about my satisfaction with services. Everyone I encountered was friendly and seemed to care about my satisfaction with services. More

Always great to deal with and very professional. Tyler is great and the entire staff is friendly and courteous. Thank you! Tyler is great and the entire staff is friendly and courteous. Thank you! More

Overall good experience. Jordan was attentive and went over and above to take care of us. I'm disappointed that my car, with a hole in the roof, was left outside during a rai Jordan was attentive and went over and above to take care of us. I'm disappointed that my car, with a hole in the roof, was left outside during a rainstorm. The inside wheel wells were filled with water that ran internally through the body of the car. Would hope that someone, or management, would have been thoughtful enough to shield our car from the environment. More

Great and knowledgeable Honda experts who timely and acculately deliver services very informative about diagnostics of your vehicle acculately deliver services very informative about diagnostics of your vehicle More

They got me in and out fast. Everyone was nice and helpful. Thanks for your help! Everyone was nice and helpful. Thanks for your help! More