Shottenkirk Honda of Cartersville - Service Center

This is the best service department I have ever used. Great service advisor and service manager. Great service advisor and service manager. More

This was my car’s first service since I bought it. I called and made the appointment service advisor. So when I came in for my appointment, I talked to the same service advisor. She was very courteo I called and made the appointment service advisor. So when I came in for my appointment, I talked to the same service advisor. She was very courteous and professional, and I was very pleased. More

I arrived a few minutes early and was greeted promptly. Angie verified what work I wanted done and advised on approximate waiting time. My CRV was ready in less time than estimated. Great experience! Angie verified what work I wanted done and advised on approximate waiting time. My CRV was ready in less time than estimated. Great experience! More

Listened to our concerns about the vehicle and addressed each item professionally. Excellent work and service each item professionally. Excellent work and service More

Professional service. Very helpful. I was happy to be offered a replacement vehicle while my car was in the shop. Ron helped me through the process. I felt satisfied with Very helpful. I was happy to be offered a replacement vehicle while my car was in the shop. Ron helped me through the process. I felt satisfied with the service I was provided. More

Angie was very pleasant and helpful. She was very professional and went over everything. Great Service. She was very professional and went over everything. Great Service. More

Over the four years of dealing with Shottenkirk, I have been completely satisfied and thrilled with their sales, service and the product until now. Had the recall service done, the replacement of rear came been completely satisfied and thrilled with their sales, service and the product until now. Had the recall service done, the replacement of rear camera cable, but they failed to do a quality control check of the service performed, because they would have, they would noticed the right rear door weather strip wasn't replaced properly, and the right rear storage area side panel was bent and not reseated properly. I put the weather strip in but the panel I'll just have them look at it during my next oil change; not worth the time, trouble and expense of taking it back in just to have the panel reinstalled properly. I rated the service average because I had a warrenty service with Day's Chevrolet and the failed to snap back in the center console properly and now live with a gap on one side they claim was factory defect.... So it appears damaged panels during warrenty repair is to be expected and industry standard and "average." More

Courteous, quick and very professional group of people. They will be my preferred Honda service place for my car. They will be my preferred Honda service place for my car. More

Brought in for regular maintenance and recall. Easy check in and had it back faster than expected. Great service! Easy check in and had it back faster than expected. Great service! More

Pleasant experience. Professional. Done in timely manner. Was kept updated on progress of work being completed. Professional. Done in timely manner. Was kept updated on progress of work being completed. More