Shottenkirk Honda of Cartersville - Service Center

Great service by John who kept me apprised of the progress and arranged to have the car set outside after being advised I couldn't get there before the shop closed. Thanks. progress and arranged to have the car set outside after being advised I couldn't get there before the shop closed. Thanks. More

They did a great service on the car and I did not had to wait too long. wait too long. More

Great service and very professional. They communicated exactly what was needed and gave options for repairs and service. They communicated exactly what was needed and gave options for repairs and service. More

Jordan worked with me for my 15K service. I appreciate her help in keeping me informed of the progress. The service team did a great job in completing all the work required. I appreciate her help in keeping me informed of the progress. The service team did a great job in completing all the work required. More

Kevin Etters is really amazing and is the reason why I transitioned to your establishment. I like the customer friendly atmosphere! transitioned to your establishment. I like the customer friendly atmosphere! More

I did not have a very good experience with this visit. They said I would be there for 1 hour, ended up being there for 4 hours. They didn’t offer a shuttle service for lunch or anything. They also told They said I would be there for 1 hour, ended up being there for 4 hours. They didn’t offer a shuttle service for lunch or anything. They also told me that my “subframe” was bent, then stated that they were unable to align my vehicle properly due to that issue. I went back to my original dealer that I bought the vehicle from (which isn’t Shottenkirk). They had the service manager look at the subframe, it was not bent at all! He let me look at it while they were checking. So I saw for myself. Basically Shottenkirk didn’t know how to do an alignment, because it was way off. But my normal dealer got it back on track, and my vehicle is good to go now. Shottenkirk was a waste of money. Took 400 dollars from me, didn’t even fill my tires up with air. The light came on as I was driving home that day. I called about the tires, they said they couldn’t do anything about it. Shottenkirk is all about making money. I’ll never go back! More

They do a great job performing the required maintenance services to my vehicle and customer service. services to my vehicle and customer service. More

Great place, honest, polite and professional associates! Tyler is awesome, I drove an hour and a half to have my Honda worked on. That's how much I trust this dealership. Tyler is awesome, I drove an hour and a half to have my Honda worked on. That's how much I trust this dealership. More

Oil price is a bit high for me If I can get a little break in price or for that matter complimentary oil change since I have been a long time customer please! 😊 break in price or for that matter complimentary oil change since I have been a long time customer please! 😊 More

We always receive great service at Cartersville Shottenkirk. We did have to return because of mirror recall,twice due to bad mirrors Shottenkirk. We did have to return because of mirror recall,twice due to bad mirrors More