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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,125 Reviews

4,125 Reviews of Shottenkirk Honda of Cartersville - Service Center

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October 15, 2024

Mr Ford is great! Took great care of us. Will request him from now on. More

by ASHSCHININA
Recommend Dealer
Yes
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

October 12, 2024

Thank you for providing prompt, courteous, and professional service. I will be back next time I need service. More

by GLA714
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 13, 2024 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

October 11, 2024

Kevin is a trusted advisor when it comes to our Honda cars. We've worked with him for several years. More

by KEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TL Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Kevin delivered such a great experience!

October 11, 2024

Great customer service,very communicative and knowledgeable.Fast service and enjoyed my time.Friendly and clean environment More

by ABLALOCK333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Colton English
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Honda of Cartersville.

October 11, 2024

It’s always easy to get the service I need. This time they worked on my car to replace an O2 sensor. Very happy with my service and the service tech Richie More

by CDOUGLASS8096
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 12, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Richie our team, and we look forward to working with you again.

October 11, 2024

It should not take 3 hours to do a wheel alignment that had an appointment. More

by MCCLUREK
Recommend Dealer
No
Employees Worked With
Terry Ford
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 14, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve.

October 10, 2024

I'll miss coming to get my vehicle service. My warranty has expired last month. The service dept members were all professionals. More

by UNIQUEMATHIS306
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

October 10, 2024

Kevin Etters is a excellent knowledgeable representative who projects a caring attitude. The dealership is accessible and clean. More

by LEOCURTIN
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you so much, Leo, for your kind words for Kevin and for taking the time to leave us this wonderful feedback!

October 10, 2024

Everything went as planned. There were no problems. The service was completed in a timely manner. More

by EDIQUEEN1
Recommend Dealer
Yes
Employees Worked With
Richie Goetz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 10, 2024 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

October 10, 2024

Very quick and efficient, got picked up and dropped off too. Will be coming back. More

by FISHER.FAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not listed I don’t remember her name
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Oct 10, 2024 -

Shottenkirk Honda of Cartersville responded

Fay, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

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