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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,133 Reviews

4,133 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 29, 2023

They helped with my every need. The tech was very helpful at check out with us. More

by QUEENYV213
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger 5 stars , Angie Angell
Jul 31, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

July 26, 2023

I was quickly greeted and my car trouble assessed. The car was serviced immediately and I was satisfied with the outcome. More

by CPADULA1919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
Jul 27, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

July 26, 2023

We alway have the best experiences here. They are honest, helpful and fair! 10 out of 10! More

by PATRICKDAVALOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Flanigan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wendi Kennedy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell, Kevin Dowdy
Jul 26, 2023 -

Shottenkirk Honda of Cartersville responded

Patrick, Thank you for choosing Shottenkirk Honda of Cartersville. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

July 26, 2023

Service is always great & fast, employees are very knowledgeable & go over everything. If I have to work I’ll drop my car off & they let me know when it’s ready . More

by CNWC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger chapman
Jul 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Shottenkirk Honda of Cartersville, we look forward to having you as one of our valued customers for many more years to come!

July 25, 2023

My car was done over 30 minutes before I was able to be checked out and leave. When I got into my car, my seat setting had been changed, and my Apple car play would not work on my car and I have had troubl More

by weston.j.hamilton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name
Jul 29, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

July 25, 2023

The service was great. I am never disappointed with the people in the service department. That's why I drive 40 miles to get my car serviced. There are dealerships closer t More

by LCCAUSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin
Jul 26, 2023 -

Shottenkirk Honda of Cartersville responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Shottenkirk Honda of Cartersville, we look forward to having you as a valued customer for many years to come!

July 25, 2023

Speed of service was excellent as always. I was moved in and out quickly. Thanks again! More

by Duane Rembert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

July 25, 2023

Kevin was great to work with. He communicated well and did his best to take care of our need in a tough situation. Prices were reasonable and I appreciate the service manager Tyle More

by Gabrielt27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin , Angie Angell
Jul 26, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Kevin and Tyler here at Shottenkirk Honda of Cartersville.

July 25, 2023

Problem was quickly diagnosed, parts were ordered and I was notified to bring in my truck to have the repair performed My car was ready as promised More

by RCGDAD47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters, Ginger
Jul 25, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your experience with Shottenkirk Honda of Cartersville. Kevin, Ginger, and our team appreciate your business and hope to see you again soon!

July 24, 2023

Best service department I have found in the area. Prices are reasonable which is important to someone on a fixed income. My biggest issue is that I cannot select a specific service advisor when I More

by DAN.BRODOWSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Etters
Jul 24, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your feed on your recent visit to our dealership. We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Shottenkirk Honda of Cartersville.

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