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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,135 Reviews

4,135 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 18, 2023

Angie was a big help. Good service. The only concern was the wait time. If it could quicker, that would be better More

by RICHARD.MURRAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for choosing Shottenkirk Honda of Cartersville, Richard. We apologize for your wait time and appreciate the feedback. We're glad that Angie was able to help, and we hope to see you again!

July 17, 2023

Service department at Shottenkirk Honda is always very helpful and knowledgeable. They will advise and recommend but will also be honest on whether or not service is urgent or not. I won't go anywhere els More

by VanillaRice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Report | Print
Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

July 17, 2023

great service. quick and efficient. ginger was easy to work with and very nice. i will be back. More

by ivey.chelsea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger
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Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with Ginger here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

July 17, 2023

Quick, Courteous, and professional as always. Price is good as well. Staff keeps you informed More

by DLEE3136
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
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Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 17, 2023

I think if you buy your tires from the dealership you should get free tire rotation for the life of the tire More

by GEOTLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing your thoughts about your experience with our dealership. We appreciate your business and hope to see you again soon!

July 15, 2023

I took my Pilot in for servicing. Not only did they get it back to me in a day...they also had it spotless!!! Nice to have such an attention to detail! It is the little things that More

by GINA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear Tyler was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

July 15, 2023

I took my Pilot in for servicing. Not only did they get it back to me in a day...they also had it spotless!!! Nice to have such an attention to detail! It is the little things that More

by GINA29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for taking the time to share your feedback with us, Gina. We work hard to make sure our guests have an exceptional experience. We will share your comments with Tyler and our team, and we look forward to working with you again.

July 14, 2023

The very best customer service ever. Tyler and his team are wonderful. We will never go anywhere else! More

by JENNIFERJANEPIERCE66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Report | Print
Jul 15, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for sharing about your experience with Tyler and our team here at Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

July 14, 2023

I feel like they sold me a lemon of a car. I have had nothing but trouble since buying my Toyota Camry from this dealership. More

by BOWEN56GA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angie Angell
Report | Print
Jul 18, 2023 -

Shottenkirk Honda of Cartersville responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.

July 14, 2023

This dealership is always helpful and is willing to do what ever it takes to make sure our vehicle is serviced correctly. More

by JDHALL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Heaton
Report | Print
Jul 14, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

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