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Shottenkirk Honda of Cartersville - Service Center

Cartersville, GA

4.7
4,188 Reviews

4,188 Reviews of Shottenkirk Honda of Cartersville - Service Center

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July 22, 2023

The dealership went above and beyond to make sure the customer was taken care of. More

by KIMBERLYKOUTSOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Lewis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sherry Keffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Heaton (Service) 5 Stars, Kevin Dowdy
Jul 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, Kimberly, and we are thrilled that you found your experience with us here at Shottenkirk Honda of Cartersville to be a positive one. Please don't hesitate to reach out if you need anything else.

July 21, 2023

The only dealership that I’ve experienced over the yrs that get you in and service completed in less time that was given More

by SHARONLJONES67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jul 23, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, Sharon, and don't hesitate to let us know if we can be of further assistance.

July 20, 2023

Angie was extremely helpful! She was friendly, knowledgeable and very nice. I felt comfortable with her in charge of fixing my car! More

by CJGLAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

We are very happy hear that Angie provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

July 20, 2023

Angie was super nice, knowledgeable and very friendly. I felt very comfortable with her taking charge of my Car! More

by CJGLAWSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Angie Angell
Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you so much for your kind words, and for taking the time to leave Angie this wonderful feedback!

July 20, 2023

Very Kind and friendly and efficient . Did what I asked and nothing more, which was appreciated! More

by PTHOWARD0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thanks for your review! Customer service is our number one priority, and we're happy to hear that we met your expectations.

July 20, 2023

I had an AC issue that was fixed under warranty and much faster than expected. Jordan was terrific in making everything thing happen fast. I had no expectation my AC would get fixed the same day. More

by CADOLCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with Jordan, and don't hesitate to let us know if we can be of further assistance.

July 20, 2023

The dealership worked very well with me and explained what all needed to be done with my car. More

by JESSIE0685
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Hello, Jessie! Thanks for sharing your thoughts about your experience with Shottenkirk Honda of Cartersville. We appreciate your business and hope to see you again soon!

July 20, 2023

They always provide prompt service. They’re friendly and great to work with. They meet their ETA every time. More

by Tammy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapman
Jul 21, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your business and this review, Tammy! We're happy to hear our team is always able to serve you in a timely manner. We look forward to seeing you again!

July 19, 2023

The service department was very helpful & prompt. Took care of me & the car in a timely manner. More

by MIKERAYTAYLOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Bone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Waters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Emily Lewis, Angie Angell
Jul 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for your five-star review, Mike. We strive to make sure that all of our customers leave happy, and it's great to hear about your positive experience with our service department here at Shottenkirk Honda of Cartersville.

July 19, 2023

John and Ginger Chapman were both very helpful, informative and pleasant to work with. Excellent employees! More

by KARENGHODGES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ginger Chapmen and John
Jul 19, 2023 -

Shottenkirk Honda of Cartersville responded

Thank you for the great review! It has been a pleasure serving you, Karen. Thank you again for choosing Shottenkirk Honda of Cartersville; we look forward to having you as one of our valued customers for many more years to come!

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