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Shottenkirk Honda of Huntsville
Huntsville, AL
1,536 Reviews
Welcome to Shottenkirk Honda Huntsville
Thank you for making your way to Shottenkirk Honda Huntsville, where you’ll find a solid selection of new Honda models for sale as well as a carefully inspected lineup of pre-owned vehicles. Even if you're not looking for a new car, we'll help you find out what kind of service your vehicle needs or go over your buying or leasing questions. If you're looking for a Honda dealership in Alabama that can offer you affordable prices, ample selection, and excellent customer service all in one place, then you'll be pleasantly surprised with Shottenkirk Honda Huntsville. Luckily, you won't have to search the whole state as our Honda dealership is in Huntsville, AL.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 7:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:00 AM - 7:30 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 1,536 reviews
January 09, 2026
Awesome customer service. Very professional and personal service. Had my oil changed and tire rotation and balance. They always give me a free car wash. ✨ Very professional and personal service. Had my oil changed and tire rotation and balance. They always give me a free car wash. ✨ More
by Llaney
Employees Worked With
Chase Minter
January 07, 2026
This was my first visit to the garage. I was very pleasantly surprised how efficient everything went. My first oil change and tire rotation was a free bonus from Honda. I will certainly I was very pleasantly surprised how efficient everything went. My first oil change and tire rotation was a free bonus from Honda. I will certainly keep coming back. More
by cliffozzie
Employees Worked With
December 30, 2025
Great Service and Easy to Work with. If you want great service then this is the place for you. If you want great service then this is the place for you. More
by Bfpvlan
Employees Worked With
December 28, 2025
My husband and I went to Shottenkirk Honda in Huntsville on Saturday to purchase a vehicle. We were trading in our 2015 Acura RDX. We have purchased 7 cars from Damson Automotive, the precursor to Shottenki on Saturday to purchase a vehicle. We were trading in our 2015 Acura RDX. We have purchased 7 cars from Damson Automotive, the precursor to Shottenkirk. We informed them what we knew about a trade in – that it had a substantial oil leak. We told them we would not drive it because we didn’t want to do more damage or get stranded but would have it towed there. Before we did that, however, we wanted to negotiate the price of the car we were purchasing. We did that and worked with the general sales manager, Kevin McCarthy. The deal wasn’t great but was OK so we made arrangements to have our Acura brought to the dealership – at our expense. Before we left, he gave us a form with his $3,500 offer for our trade in, an offer than came AFTER we showed him a written offer from another dealership for $3,800. Once the wrecker arrived, the car was brought to service and we proceeded with the paperwork for the new vehicle. Kevin McCarthy then came in and told us there was an oil leak but it was because the car needed an new engine head. We told him what we knew – the car was leaking oil but weren’t mechanics and can’t speak to what was wrong with the car. It was, after all, a 10-year old car with 175,000 miles on it. He became very rude and told us “he knew what we were doing,” and why we didn’t bring the car with us initially. He told us “this wasn’t his first rodeo,” and we were being deceptive and he wouldn’t give us more than $1,000. He added we weren’t truthful. We were absolutely shocked. Every time we tried to speak he interrupted us and became increasingly more rude. After listening to this for about 5 minutes, I told him I had listened to him now he could listen to me. I began to speak and he interrupted me again and I quickly informed him he was speaking to me this way because I was female. He rolled his eyes and said “I have 5 daughters” whatever that has to do with it. People were staring at him and almost immediately, other staffers came over to apologize. We got up to leave and then I requested to speak to Kevin’s boss – not with the intention of purchasing a car but just to let him know what had happened. Ken Boustani the general manager came over and immediately apologized. We caught him up on the situation, he went and spoke to the tow truck driver (who was as equally shocked as we were by Kevin McCarthy’s behavior) and told him to leave our car. He came back in, offered $2,000, we countered with $2,500 and the deal was done. We made the deal contingent upon an apology from Kevin, however. He came over to me and I told him he could wait until my husband was back at the desk because we were both owed an apology. Again, he rolled his eyes. He came back and apologized and we informed him he was rude and unprofessional. Not surprisingly, he interrupted us. I then told him he could go back to his job and he wasn’t needed anymore. He then replied – remember he is the general sales manager – that he didn’t work for us. Yes, you read that correctly. This experience was awful. The unprofessionalism and dishonesty (very bait and switch once we arrived with the car) of this person was beyond anything I’ve seen in any business operation. If I operated this business, he would have been dismissed on the spot. After we were done, more employees came up to us and apologized. Other shoppers came up and asked us what happened and were equally shocked. If this person is employed at Shottenkirk in Huntsville, I would STRONGLY recommend you purchase elsewhere. More
by Leada Gore
December 24, 2025
Customer since 2012. All service, tires, etc. performed by Honda. Appreciate the courtesy and explanation of service. Have been well pleased. All service, tires, etc. performed by Honda. Appreciate the courtesy and explanation of service. Have been well pleased. More
by cwright95
December 23, 2025
Very efficient operation. Clean facilities with refreshments while you wait. The customer service and personal attention were outstanding. Clean facilities with refreshments while you wait. The customer service and personal attention were outstanding. More
by tmclauri
Employees Worked With
Can’t remember name but he was excellent
December 22, 2025
Everyone was great at the dealership. Our salesperson, Alexis, was very helpful and kept in top of things. It was a very easy purchase and we love the car. Thanks! Our salesperson, Alexis, was very helpful and kept in top of things. It was a very easy purchase and we love the car. Thanks! More
by Tandt14
Employees Worked With
Alexis xxxxx
December 17, 2025
Honda service is the main reason why we have stuck with them since the 1990s. Our service rep, Scott Rocket, has always given us honest and accurate advice and now we are on our 4th Honda, a 2004 CRV which them since the 1990s. Our service rep, Scott Rocket, has always given us honest and accurate advice and now we are on our 4th Honda, a 2004 CRV which is still going strong. More
by Kent
Employees Worked With
December 17, 2025
This was the smoothest process of buying a car I've ever experienced. Thank you to Alexis and Emmanuel for their patience, and explaining the benefits offered. We will be back for another experience! experienced. Thank you to Alexis and Emmanuel for their patience, and explaining the benefits offered. We will be back for another experience! More
by Jjohnson1804
