Shottenkirk Honda of Huntsville - Service Center

Service was relatively quick, but the service representative is really where the department shined. Kevin was very nice and fully explained things to me and allowed me to ask questions to better representative is really where the department shined. Kevin was very nice and fully explained things to me and allowed me to ask questions to better understand. More

The dealership was time efficient and make the process easier than most dealerships. I will highly recommend their services. easier than most dealerships. I will highly recommend their services. More

I have always gotten great service at this Honda location. They are honest and always do good work. location. They are honest and always do good work. More

A simple mistake was made on my last visit, and Jonathan and his team made it right almost immediately once I brought up my concern. Everything worked out, and I appreciate the care that was put forth. and his team made it right almost immediately once I brought up my concern. Everything worked out, and I appreciate the care that was put forth. More

Service was quick and good. Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance Facility was clean. Minor complaint is that I had to book my service appointment 1 to 2 weeks in advance More

My tech writer did an outstanding job of keeping me informed of the progress and cost associated with my repair. Customer waiting area is spacious and comfortable. Excellent job informed of the progress and cost associated with my repair. Customer waiting area is spacious and comfortable. Excellent job More

Service department at this location is a flagship facility - other dealerships should strive to emulate! facility - other dealerships should strive to emulate! More

Most professional, reliable, and honest dealership I have ever used in 40 years. I will recommend this dealership to all my friends. ever used in 40 years. I will recommend this dealership to all my friends. More

Good prompt service. Changed oil and filter. Rotated tires. Waiting area is very nice. Excellent snacks. Changed oil and filter. Rotated tires. Waiting area is very nice. Excellent snacks. More

Excellent service, when I get a reply to my calls. I initially requested to have a wheel hub replaced. After 3 weeks of calls into Shottenkirk, I received no call-backs. It wasn't until a routine A I initially requested to have a wheel hub replaced. After 3 weeks of calls into Shottenkirk, I received no call-backs. It wasn't until a routine A1 service was I able to coordinate my wheel hub's replacement. In the end, I got what I needed, but I didn't think I needed to have to keep calling persistently to earn a response. More