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Shottenkirk Nissan Rome - Service Center

Rome, GA

4.6
270 Reviews

270 Reviews of Shottenkirk Nissan Rome - Service Center

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October 07, 2023

Great service! Quick and easy. Thanks for the excellent care. Appreciated the economical service too. More

by AFORBES1013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dondra Edwards
Oct 08, 2023 -

Shottenkirk Nissan Rome responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Nissan Rome!

October 07, 2023

The Service Man was excellent. I was a little upset when I got home and my Mudflap did not have but one pin put in it, and it was still loose. I could go over a bump, and loose it More

by P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 08, 2023 -

Shottenkirk Nissan Rome responded

P, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 06, 2023

Jamie Carter was excellent getting me in and quickly. I had my car serviced and he took care of it. I have had 3 Nissans. So far the service department has been great. More

by RGOOLSBY2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie Carter - service Dept
Oct 08, 2023 -

Shottenkirk Nissan Rome responded

RGOOLSBY2, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

October 06, 2023

prompt and kind services and employees. Good with keeping us informed and reviewed findings concerning our vechicle.. More

by HRUNY00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dondra Edwards
Oct 08, 2023 -

Shottenkirk Nissan Rome responded

HRUNY00, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

October 01, 2023

It was an easy process overall, they got the job done a little bit early which was nice and everyone was very pleasant at the dealership More

by JOHNPREST65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Shottenkirk Nissan Rome responded

JOHNPREST65, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 30, 2023

Jaime was terrific. He explained everything and was very helpful. I really enjoy using Nissan Service for all my car needs. More

by CJRUSH57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Shottenkirk Nissan Rome responded

CJRUSH57, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

September 30, 2023

Excellent customer service. Repesentatives were friendly but their professionalism stood out. I was not pressured so I immediately felt they were trustworthy. My overall experie More

by AMARPERSAUD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dalton Lloyd, Dondra Edwards, Lauren King
Oct 02, 2023 -

Shottenkirk Nissan Rome responded

AMARPERSAUD1, thanks so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team, and we look forward to seeing you at Shottenkirk Nissan Rome in the future!

September 30, 2023

Excellent customer service. Price as estimated and promptly taken care after I arrived. Appreciated being told of September sale on tires. More

by JOAN.KINES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ronnie Blake
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Shottenkirk Nissan Rome responded

JOAN.KINES, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Nissan Rome!

September 30, 2023

Always great service, customer service is excellent! Matt helped me choose a better tire than the one I originally picked out. And saved me money at the same time! More

by Gigi Binion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaime Chachua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Shottenkirk Nissan Rome responded

Gigi Binion, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Nissan Rome. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

September 30, 2023

Very happy with the waiting area where I am able to continue to work while I wait on my vehicle. More

by EDDIECOULTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Duvall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Shottenkirk Nissan Rome responded

EDDIECOULTER, thank you for the fantastic review! We truly appreciate your kind words and are very happy to hear we could provide a great experience for you. Have a wonderful day and look forward to seeing you again at Shottenkirk Nissan Rome!

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