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Shottenkirk Superstore
West Burlington, IA
487 Reviews
Welcome to
Shottenkirk Superstore
Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution!
Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs!
As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 487 reviews
October 01, 2026
I have purchased 4 new vehicles over the last 9 years through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purcha through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purchasing experience in 2017 with Keith Foster. The brand new Kia I just purchased had 4 bad tires. Within 5 days all 4 tires were replaced and the situation was handled with patience and grace. I am thankful that I was heard as a consistent customer and the situation was handled immediately. I also want to give a huge appreciation shout out to Lesley S. in the service department. She is the nicest person I have ever interacted with within the service department. Her customer service is outstanding and I appreciated her consistency and reassurance. Thank you for another amazing purchasing experience. I will continue to business at your dealership. More
by brilyn8907
Employees Worked With
Other Employees :
Lesley Stewart
September 11, 2026
⭐⭐⭐⭐⭐ I had my Ford F-150 in for a transmission service and had a great experience. Carolyn and Anthony were both friendly, helpful, and easy to work with. They made sure everything was taken care service and had a great experience. Carolyn and Anthony were both friendly, helpful, and easy to work with. They made sure everything was taken care of and made the whole process simple and stress-free. It’s always nice to find people who provide good service and treat you well. I really appreciate their help and would definitely recommend them to anyone needing service on their vehicle! More
by jamesmcdowell17
September 03, 2026
Low pressure sales, high quality personel, quick service, and pleasant waiting area. Unfortunately, the coffee café closed. and pleasant waiting area. Unfortunately, the coffee café closed. More
by Roygerst
Employees Worked With
August 27, 2026
Easy to make an appointment and work was done efficiently and on time. Good people and knowledgeable mechanics that know their business. And I don't have to worry about breakdowns on the road. Also - I get and on time. Good people and knowledgeable mechanics that know their business. And I don't have to worry about breakdowns on the road. Also - I get a reminder around the time I need my oil change. More
by witte
August 24, 2026
They were very patient and willing to work with me without feeling pressured and listen to my concerns . without feeling pressured and listen to my concerns . More
by amzsid
Employees Worked With
August 23, 2026
Derek and Carlos made purchasing a Lincoln Navigator a pleasure, we plan on going back pleasure, we plan on going back More
by DougJ1197
August 22, 2026
Sales team worked hard to meet my budget requirements and get me in the vehicle I wanted. get me in the vehicle I wanted. More
by mikeya9697
Employees Worked With
August 20, 2026
I got right in and didn't have to wait long. Bringing Lesley Stewart into your service department was the best move you've made!! She is very polite, very knowledgeable and takes care of her cus Bringing Lesley Stewart into your service department was the best move you've made!! She is very polite, very knowledgeable and takes care of her customers!!! That's hands down the best I have ever been treated in your service department!!! Thank you Lesley!!!!!🙏💙🫶 More
by lisarickmac
Employees Worked With
Lesley Stewart-Service Advisor
August 05, 2026
I recently financed a Kia k5 GT-line. Ephraim Twillie took good care of me and worked with me on my payments! Ephraim Twillie took good care of me and worked with me on my payments! More
by Loydj14333
August 01, 2026
Tried getting an estimate for repair of my 2008 Kia Sportage for front end work, tires and plugs/wires. I was expecting to spend 3K to 4K for the work to be performed. Upon talking to the service write Sportage for front end work, tires and plugs/wires. I was expecting to spend 3K to 4K for the work to be performed. Upon talking to the service writer about the needed repairs, she informed me that I needed to go to the parts dept. to get prices for the parts and then she could put together the estimate from that. Sorry, I am NOT going do the work for the service writer for this dealership. Thanks for letting me know where NOT to get any future repairs done or buy any new or used vehicle. More
by jswasson
Employees Worked With
Kia advisor with neck tattoo
