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Shottenkirk Superstore

West Burlington, IA

4.7
486 Reviews
Welcome to Shottenkirk Superstore Our Shottenkirk automotive group is committed to providing courteous and honest service, so if you’re looking for a car dealership that values customer care, team up with our professionals today! Here at Shottenkirk Superstore in West Burlington, IA, we offer the comprehensive purchase, lease and maintenance processes that drivers deserve. If you have a vehicle concern, we have the solution! Our auto sales department will listen to your needs before introducing you to the trims that complement your on-the-go lifestyle. With new cars for sale from a range of auto brands, as well as impressive used vehicles, you can rest assured you’ll find a variety of options here at our Iowa car dealership. Ready to drive off our car lot with one of our vehicles? Let our on-site finance department assist with your loan needs! As we cover all facets of the automotive industry, don’t hesitate to drop by if you already own a vehicle; our service and parts centers can help keep it running smoothly over the years. We invite our Fairfield, Iowa, neighbors to use our interactive site to learn more about us before making the short trip to our convenient West Burlington location for a tailored auto process!
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309 S Gear Ave

West Burlington, IA

52655

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Showing 486 reviews

September 11, 2026

⭐⭐⭐⭐⭐ I had my Ford F-150 in for a transmission service and had a great experience. Carolyn and Anthony were both friendly, helpful, and easy to work with. They made sure everything was taken care More

by jamesmcdowell17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carolyn and Anthony
Sep 11, 2026 -

Shottenkirk Superstore responded

Knowing that the transmission service on your Ford F-150 felt straightforward and stress-free means a lot to our team. Hearing that our service crew was friendly and thorough is truly rewarding. We appreciate your recommendation and look forward to helping you with your vehicle again. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 03, 2026

Low pressure sales, high quality personel, quick service, and pleasant waiting area. Unfortunately, the coffee café closed. More

by Roygerst
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 27, 2026

Easy to make an appointment and work was done efficiently and on time. Good people and knowledgeable mechanics that know their business. And I don't have to worry about breakdowns on the road. Also - I get More

by witte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony George & Christy
Aug 27, 2026 -

Shottenkirk Superstore responded

Knowing that scheduling was easy and the service was efficient and on time is rewarding for our service department. Your trust in our knowledgeable mechanics to keep your Kia Sportage running trouble-free means a great deal to us. Our team is pleased we could send reminders when your next oil change is due, helping you stay on schedule. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

August 24, 2026

They were very patient and willing to work with me without feeling pressured and listen to my concerns . More

by amzsid
Recommend Dealer
Yes
Employees Worked With
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2026 -

Shottenkirk Superstore responded

Our team was glad to guide you through the purchase of your Kia Seltos without any pressure and to address your concerns patiently. Hearing that our patient approach put you at ease means a lot to us. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

August 23, 2026

Derek and Carlos made purchasing a Lincoln Navigator a pleasure, we plan on going back More

by DougJ1197
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Menke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2026 -

Shottenkirk Superstore responded

Our team enjoyed guiding you through the purchase of your new Lincoln Navigator L. Derek and Carlos look forward to helping you again on your return visit. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

August 22, 2026

Sales team worked hard to meet my budget requirements and get me in the vehicle I wanted. More

by mikeya9697
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montel Timmons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 22, 2026 -

Shottenkirk Superstore responded

Knowing our sales team could meet your budget and help you drive away in the Ram 1500 you wanted is rewarding. Your kind recognition of their efforts means a great deal to us. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

August 20, 2026

I got right in and didn't have to wait long. Bringing Lesley Stewart into your service department was the best move you've made!! She is very polite, very knowledgeable and takes care of her cus More

by lisarickmac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesley Stewart-Service Advisor
Aug 20, 2026 -

Shottenkirk Superstore responded

Hearing that you were able to get right in without a long wait means a lot to our service team. We’re glad our service department could deliver the attentive, knowledgeable care your Kia Sportage needed. Knowing this was the best service experience you’ve had with us is truly rewarding. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

August 05, 2026

I recently financed a Kia k5 GT-line. Ephraim Twillie took good care of me and worked with me on my payments! More

by Loydj14333
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlos Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ephraim Twilie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Menke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2026 -

Shottenkirk Superstore responded

Knowing that Ephraim took such good care of you during your Kia K5 financing is rewarding. We’re glad the payment plan works for you and that our team could support you through this purchase. Your five-star rating means a great deal to our team. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

August 01, 2026

Tried getting an estimate for repair of my 2008 Kia Sportage for front end work, tires and plugs/wires. I was expecting to spend 3K to 4K for the work to be performed. Upon talking to the service write More

by jswasson
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Kia advisor with neck tattoo
Aug 03, 2026 -

Shottenkirk Superstore responded

We're sorry that you didn't have a completely satisfying visit. We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Troy Moretz General Manager Shottenkirk Superstore

Aug 04, 2026 -

jswasson responded

There is no need to. Meineke had no problem doing the suspension work and I got 4 tires at Wal-Mart. I ordered plugs and wires on e-bay and will do the ignition work myself with time I do not have. I was hoping to get this work done at one place, but your dealership screwed that up.

July 27, 2026

Shottenkirk west Burlington really impressed me. It was by far the best car buying experience I ever had! Our salesman Dereck did an impeccable job! Even the general manager came to introduce himsel More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Troy Moretz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Yoder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Menke
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2026 -

Shottenkirk Superstore responded

We’re thrilled you enjoyed every step of your Ford Explorer purchase. Derek, our management team and finance director worked hard to make the process smooth and enjoyable. We look forward to helping you again when it’s time for your next vehicle. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

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