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Derek Menke
Derek Menke at Shottenkirk Superstore

Derek Menke

Sales Consultant

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

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4.7
9 Reviews
4.7

9 Reviews

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9 Reviews of Derek Menke

August 05, 2026

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Employee Rating

I recently financed a Kia k5 GT-line. Ephraim Twillie took good care of me and worked with me on my payments! More

by Loydj14333
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Ephraim Twilie

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Aug 05, 2026

Shottenkirk Superstore responded

Knowing that Ephraim took such good care of you during your Kia K5 financing is rewarding. We’re glad the payment plan works for you and that our team could support you through this purchase. Your five-star rating means a great deal to our team. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

July 27, 2026

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Shottenkirk west Burlington really impressed me. It was by far the best car buying experience I ever had! Our salesman Dereck did an impeccable job! Even the general manager came to introduce himsel More

by Kevin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Justin Yoder

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Jul 27, 2026

Shottenkirk Superstore responded

We’re thrilled you enjoyed every step of your Ford Explorer purchase. Derek, our management team and finance director worked hard to make the process smooth and enjoyable. We look forward to helping you again when it’s time for your next vehicle. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

April 03, 2026

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Employee Rating

Great place to buy a car they we’re friendly helpful I would definitely recommend More

by Shane29852985sml
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Lucas Newlan

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Apr 04, 2026

Shottenkirk Superstore responded

We’re thrilled you had a friendly and helpful experience buying your new Kia Seltos. Thank you for recommending us, and enjoy every mile behind the wheel. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

February 25, 2026

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The dealership was clean and they were very fast with my recall. They made sure I made it to my appointment in time and they were nice to my dog More

by Hrich2101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Kenny Schaffer, Matt Luers, Mike Allen , Vinny Webster

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Feb 25, 2026

Shottenkirk Superstore responded

Thank you for highlighting how efficient our team was with your Kia K5 recall and for noting our clean facility. Derek enjoyed meeting your dog and ensuring you arrived on time. We appreciate your feedback and look forward to assisting you again. 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

February 10, 2026

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Friendly, quick and thorough service. I have been going here for years and they do good work. More

by karolisgaule
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Mike Allen, Dave Savage, Tanya Wilson , Joel Heater, Matt Weir

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Feb 10, 2026

Shottenkirk Superstore responded

We appreciate your loyalty over the years and your kind words about our friendly, quick, and thorough service. Our technicians take pride in providing reliable care for your Kia Sorento. We look forward to having you back for your next maintenance.

November 09, 2025

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Employee Rating

Everyone was very helpful during my car buying experience. They made it so easy from the moment I pulled into the car lot! More

by SKH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Joe Gates

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Nov 09, 2025

Shottenkirk Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 08, 2025

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I felt very welcomed and they worked with me to get me in the vehicle I wanted and to get my payments where I needed them to be! More

by mikesnook616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Joe Gates

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Sep 08, 2025

Shottenkirk Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 06, 2025

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Employee Rating

Buying experience was easy. No pressure to buy and very quick in processing paper work. More

by spjones1410
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Justin Yoder

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Sep 06, 2025

Shottenkirk Superstore responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

October 13, 2024

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Employee Rating

Didn’t talk with any of the service people. I called and they answered my questions and still haven’t found the issue of my car. More

by ZLARRY7
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Montel Timmons

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Oct 14, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

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