Back

Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

West Burlington, IA

4.5
126 Reviews

126 Reviews of Shottenkirk Ford Lincoln Kia Chrysler Dodge Ram Jeep - Service Center

Sort by
July 03, 2023

Excellent service! Staff went out of their way to explain what was going to be done, and answer questions about my needed repairs. Will be back…highly recommend. More

by BECKERSJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dylan Wilhelm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Weir, Troy Patterson
July 01, 2023

They had excellent service, easy scheduling, comfortable waiting area, and met my service time goals. More

by MMARKEY2283
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor
June 30, 2023

Courteous staff, fast service. They found out the problem very quickly and got me back on the road quickly. More

by ljroundtree69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember names
June 30, 2023

Keith was very professional and assisted me every step of the way. Would buy from him again. More

by jdhartrick
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Gates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Foster
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Patterson
June 28, 2023

All are very helpful, explaining services done, or what needs to be done. If there such a thing as having to buy new tires pleasant, they do it! ??? ha More

by mrevanswb
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
I do not remember those who helped me
June 27, 2023

They helped me with all my needs. I got a wonderful car for a great price. Thank you again! More

by AUGBABY78
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Matt Luers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Troy Patterson
June 24, 2023

Will never purchase from here again. 4 months in and have had multiple problems with used vehicle. 2 days After complementary oil change it overheated with no fluids, so never have anyt More

by roberta.hol70
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Don't remember
June 23, 2023

Staff was pleasant and I was assisted almost as soon as I walked in the door, and my wait time was significantly shorter than they estimated. The only negative aspect related to the service was the price, th More

by AMBERLJESSE
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Unknown woman at service desk
June 15, 2023

The service department kept me informed as to the work that needed done and how it was progressing. More

by LAC0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Smidt
June 15, 2023

I’m impressed by the service and professionalism. They are very accommodating and I have had no issues with them More

by DMIXON530
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Newlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
12