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Joe Gates
Joe Gates at Shottenkirk Superstore

Joe Gates

Finance Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.9
34 Reviews
4.9

34 Reviews

Write a Review

34 Reviews of Joe Gates

May 04, 2024

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Employee Rating

They were always available when we had questions. Our salesman was wonderful to explain everything about the vehicle! He was great! More

by helm
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Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Lucas Newlan, Montel Timmons

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May 06, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 29, 2024

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We had an Amazing experience at Shottenkirk Burlington IA. Brent Harris did an Awesome job selling us a new Jeep. We so appreciated him not pushing us into buying but gave us all the information and knowl More

by Tami
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Purchase Time
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Recommend Dealer
Yes

Other Employees Tagged: Brent Harris

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Apr 30, 2024

Shottenkirk Superstore responded

Tami, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

April 27, 2024

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Fast and friendly always asks if everything is OK and if not always willing to help and make it right More

by SCOTTGOFF66
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Kenny Schaffer, Justin Yoder, Keith Foster, Lucas Newlan

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Apr 29, 2024

Shottenkirk Superstore responded

SCOTT, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

April 24, 2024

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Very nice dealership. They had exactly what I was looking for in my new vehicle. The people were great to work with as well. More

by ALLYSSA
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Brent Harris

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Apr 25, 2024

Shottenkirk Superstore responded

ALLYSSA, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

March 20, 2024

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Very happy with the whole process of buying our new truck. Really appreciate the great customer service! More

by Gates90
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer , Adam Brown

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Mar 21, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 25, 2024

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I recently purchased a used car from Shottenkirk and had a great experience, they were very polite and helpful. More

by Lucy
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Adam Brown

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Feb 26, 2024

Shottenkirk Superstore responded

Lucy, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

February 23, 2024

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Accommodating and patient. Fair trade in value. Friendly personnel and atmosphere. many selections to choose from. More

by KCFOLGER43
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Ben Brooks, Keith Foster, Matt Luers

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Feb 26, 2024

Shottenkirk Superstore responded

KC, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 10, 2024

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Employee Rating

Great help, very accommodating and very polite to work with. Would recommend everyone shop there. More

by PRCR4LONG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Kenny Schaffer, Lucas Newlan

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Feb 12, 2024

Shottenkirk Superstore responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Superstore!

February 07, 2024

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Employee Rating

Excellent customer service. Dylan, Carlos and the whole team make the car buying experience a pleasure. They are patient, knowledgeable, friendly and professional. This is the o More

by JOCARNES
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Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Carlos Brown, Justin Yoder, Dylan Wilhelm

Helpful
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Feb 08, 2024

Shottenkirk Superstore responded

Hi, thank you for sharing your great experience with us. We appreciate your feedback and are happy to hear that we were able to meet your needs. We always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you with your future sales and service needs at Shottenkirk Superstore!

December 23, 2023

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Employee Rating

In a recent lease buyout, the dealership failed to have me complete all required documentation to register at my county DMV. After DMV returned docs dealer made additional makes in correcting errors.. this More

by Peter Fenton
Recommend Dealer
No

Other Employees Tagged: Justin Yoder

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Dec 25, 2023

Shottenkirk Superstore responded

Peter Fenton, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Superstore

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