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Joe Gates
Joe Gates at Shottenkirk Superstore

Joe Gates

Finance Manager

Shottenkirk Superstore

309 S Gear Ave
West Burlington, IA 52655

4.6
55 Reviews
4.6

55 Reviews

Write a Review

55 Reviews of Joe Gates

June 17, 2026

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Employee Rating

Adam Brown was amazing to work with! My son & I had a super easy & chill experience with him as our salesman! More

by ashleycrutchfield2009
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Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Adam Brown

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Jun 17, 2026

Shottenkirk Superstore responded

We’re thrilled Adam delivered a relaxed and straightforward experience for you and your son. Congratulations on your new Kia K4 and thank you for the five-star review. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 06, 2026

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Employee Rating

Employees are very courteous and try to do their best! Had some delay, and miscommunication-but overall I understand it’s a process More

by Flabio82
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Montel Timmons, Dave Savage, Tanya Wilson

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Jun 10, 2026

Shottenkirk Superstore responded

Thank you for sharing your experience with us! We're happy to hear it went well overall and truly appreciate your feedback. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

June 06, 2026

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Very kind professional and knowledgeable. Thank you Keith,Joe and Danny ( I hope I got the names right if not you know who you are. I appreciate the and support you gave me in buying my vehi More

by betsy
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Ben Brooks, Keith Foster, Lucas Newlan

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Jun 06, 2026

Shottenkirk Superstore responded

We appreciate you recognizing Keith and Joe’s professional and knowledgeable support during your Nissan Xterra purchase. We’re pleased our team could guide you smoothly through every step. Enjoy all the adventures ahead in your Xterra! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

March 01, 2026

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Very friendly and knowledgeable staff. They went above and beyond to locate the Expedition I was looking for. The whole process was smooth, and they got us out the door quickly. More

by PamC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Matt Luers, Lucas Newlan

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Mar 01, 2026

Shottenkirk Superstore responded

It’s great to hear that our team provided friendly and knowledgeable service to locate the Ford Expedition you wanted. We’re pleased the process was smooth and efficient. Enjoy your new Expedition and don’t hesitate to reach out with any questions. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

February 02, 2026

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The dealership was clean and the staff was friendly. They made the process easy for me to buy a car. More

by jeremy.flaws12
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Ephraim Twilie

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Feb 02, 2026

Shottenkirk Superstore responded

Thank you for highlighting our clean environment and welcoming team. We’re glad we could make your car buying journey straightforward. Enjoy your new Kia K4 and feel free to reach out if you need anything.

December 17, 2025

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Employee Rating

Very friendly, professional and helpful staff. They were attentive to our requests and cared about our concerns. More

by jdbessine
Recommend Dealer
Yes

Other Employees Tagged: Ben Brooks, Keith Foster , Joel Heater

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Dec 17, 2025

Shottenkirk Superstore responded

Here at Shottenkirk Superstore, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

December 09, 2025

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Employee Rating

Tony and his Service team were fast and courteous, got to me at my appointment and deliver quick service More

by vschmitt1983
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Troy Moretz, Kenny Schaffer, Lucas Newlan, Mike Allen, Tanya Wilson , Cody Mason

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Dec 09, 2025

Shottenkirk Superstore responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! 7 Brands Under One Roof! Michael Allen Service Manager Shottenkirk Superstore

November 09, 2025

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Employee Rating

Everyone was very helpful during my car buying experience. They made it so easy from the moment I pulled into the car lot! More

by SKH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Derek Menke

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Nov 09, 2025

Shottenkirk Superstore responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Shottenkirk Superstore. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 21, 2025

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Employee Rating

The staff were very kind and easy to work with. No pressure to buy. Appreciated their professionalism. More

by Jcog
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown , Tate Pumphrey, Grant Peterson

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Sep 21, 2025

Shottenkirk Superstore responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

September 08, 2025

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Employee Rating

I felt very welcomed and they worked with me to get me in the vehicle I wanted and to get my payments where I needed them to be! More

by mikesnook616
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Carlos Brown, Derek Menke

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Sep 08, 2025

Shottenkirk Superstore responded

It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Shottenkirk Superstore! 7 Brands Under One Roof! Troy Moretz General Manager Shottenkirk Superstore

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