Joe Gates

I have purchased 4 new vehicles over the last 9 years through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purcha through Shottenkirk. I have traded each vehicle back to Shottenkirk and stayed loyal to their service department for maintenance because of my purchasing experience in 2017 with Keith Foster. The brand new Kia I just purchased had 4 bad tires. Within 5 days all 4 tires were replaced and the situation was handled with patience and grace. I am thankful that I was heard as a consistent customer and the situation was handled immediately. I also want to give a huge appreciation shout out to Lesley S. in the service department. She is the nicest person I have ever interacted with within the service department. Her customer service is outstanding and I appreciated her consistency and reassurance. Thank you for another amazing purchasing experience. I will continue to business at your dealership. More

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The sales team was very attentive to my wish list list and made a fast effort to find me exactly what I was looking for. and made a fast effort to find me exactly what I was looking for. More

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Adam Brown was amazing to work with! My son & I had a super easy & chill experience with him as our salesman! My son & I had a super easy & chill experience with him as our salesman! More

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Employees are very courteous and try to do their best! Had some delay, and miscommunication-but overall I understand it’s a process Had some delay, and miscommunication-but overall I understand it’s a process More

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Very kind professional and knowledgeable. Thank you Keith,Joe and Danny ( I hope I got the names right if not you know who you are. I appreciate the and support you gave me in buying my vehi Thank you Keith,Joe and Danny ( I hope I got the names right if not you know who you are. I appreciate the and support you gave me in buying my vehicle. More

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Very friendly and knowledgeable staff. They went above and beyond to locate the Expedition I was looking for. The whole process was smooth, and they got us out the door quickly. They went above and beyond to locate the Expedition I was looking for. The whole process was smooth, and they got us out the door quickly. More

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The dealership was clean and the staff was friendly. They made the process easy for me to buy a car. They made the process easy for me to buy a car. More

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Very friendly, professional and helpful staff. They were attentive to our requests and cared about our concerns. They were attentive to our requests and cared about our concerns. More

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Tony and his Service team were fast and courteous, got to me at my appointment and deliver quick service me at my appointment and deliver quick service More

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Everyone was very helpful during my car buying experience. They made it so easy from the moment I pulled into the car lot! experience. They made it so easy from the moment I pulled into the car lot! More

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