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Shottenkirk Toyota Weatherford - Service Center

Weatherford, TX

4.5
1,634 Reviews
Call Service Center (817) 597-5000

1,634 Reviews of Shottenkirk Toyota Weatherford - Service Center

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May 02, 2024

We’ve had issues with miscommunication in the past but that was with old employees. Happy to say this was a good experience. More

by pferdefrau2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
May 01, 2024

manny is always excellent. makes the trip worth it every time. never pushy but always helpful More

by barbaraelias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Shottenkirk Toyota Weatherford responded

barbara, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 01, 2024

They can be quick and helpful, but you have to watch out for the fees. More

by JR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Pfender
3.0
This rating includes all reviews, with more weight given to recent reviews.
ERIKA FEATHERSTON
4.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2024 -

Shottenkirk Toyota Weatherford responded

JR, thank you for sharing your experience with us. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit, Shottenkirk Toyota Weatherford

Helpful
May 01, 2024

Sherry had been our service advisor for the past six years. She is extremely knowledgeable with exceptional customer service. From start to finish, she communicates through every step of the process and More

by Marie Phillips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Marie, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 01, 2024

Very pleasant visit, Manny Martinez, was very polite and keep me update during this s visit More

by juan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Martinez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Toyota Weatherford responded

juan, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 01, 2024

Erika was amazing. She is knowledgeable and is a great communicator. I was impressed that she told about the next service required without being asked. I really appreci More

by Rwcarlile
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERIKA FEATHERSTON
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 01, 2024

Sherry is always attentive and easy to work with. They get me in when scheduled and perform quality work in a timely manner. More

by nuttyduck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
May 01, 2024

They always remind me of specific maintenance that needs to be taken care of & VERY friendly staff in the service department! More

by Tacy McMillan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Tacy, thank you for sharing this great feedback with us. The entire service department at Shottenkirk is committed to taking care of our customers. Reviews like yours help us to make sure that we're doing this and we're glad to hear that you were pleased with your visit. Thanks again!

Helpful
May 01, 2024

Sherry has always worked well with me, in making sound maintenance decisions. I trust her judgment working as a service agent. More

by Keener1911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thanks so much for the kind words. We're completely dedicated to providing top quality service and we're glad to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Shottenkirk dealerships, we always strive for service excellence. Let us know if we can do anything else and thanks again - Shottenkirk Toyota Weatherford!

Helpful
May 01, 2024

Sherry Parker is the best service advisor. Ive never been treated as kindly as by her. Thank you! More

by Doggmom07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sherry Parker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2024 -

Shottenkirk Toyota Weatherford responded

Hi, thank you for your kind words. We feel our service department is one of the reasons customers continue to visit Shottenkirk Toyota Weatherford. Reviews like yours help us to make sure that we're meeting the needs of our customers and we're glad to hear that you were pleased with your visit. We look forward to seeing you at your next service appointment!

Helpful
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