Shottenkirk Toyota
Quincy, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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I was scheduled for a 9am pick up. At 11:30, I called to report a mishap. What did I gather? Ffffnnnn AI!!!!!!! There is no communication other than, “I’m sorry that must be frustratin At 11:30, I called to report a mishap. What did I gather? Ffffnnnn AI!!!!!!! There is no communication other than, “I’m sorry that must be frustrating “. The driver arrived about noon, apologized for the delay. I’m good with delays, life happens. But the lack of communication is irritating. Why can’t a person let me know that there is a change of plans, but no, radio silence!!!!!!!! Your company may think AI is wonderful but I don’t. Customer service has always been a virtue of Shottenkirk, don’t let computers ruin it. More
Easy to work with on time and thorough. Explanation of work to be done simple and concise. Explanation of work to be done simple and concise. More
I was very pleased to have Val as my sales rep. I found her to be very honest and professional. My overall experience was great. This is the first time I’ve ever been able to get in and out and not I found her to be very honest and professional. My overall experience was great. This is the first time I’ve ever been able to get in and out and not have to spend an entire day. I will continue to do service in Quincy. More
Excellent service. Low pressure while on the lot. The process is quick and easy. The staff work as a team to make sure you get answers for all your questions. Low pressure while on the lot. The process is quick and easy. The staff work as a team to make sure you get answers for all your questions. Would recommend. More
It was a great experience to get my van serviced at this dealership every time dealership every time More
They always get us in quickly and the service is done promptly, since 2019 when we purchased from them, we have had all our service done there. promptly, since 2019 when we purchased from them, we have had all our service done there. More
They are freindily quick and always there to answer any questions rather in person or text questions rather in person or text More
It's was a great experience the sales people and management were really nice thanks management were really nice thanks More
They were very good to work with with fixed everything that I needed fixed and more that I needed fixed and more More



