
Shottenkirk Toyota
Quincy, IL
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 383 reviews
4 trips of 150 mile round trip and 850$ later they keep guessing what the problem is and it’s still not fixed. Made it 5 miles away before light came back on this last time. Who can afford for a tech to gu guessing what the problem is and it’s still not fixed. Made it 5 miles away before light came back on this last time. Who can afford for a tech to guess what is wrong with their car!?! More
Dallas, Tracy and Josh are very knowledgeable about Toyota vehicles and provide excellent customer service! Toyota vehicles and provide excellent customer service! More
Spent a extra 1 1/2 hours on you redoing a service that wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done wasn't done properly during my last visit. Service had a 12 month 6000 miles warranty but I had to fuss with the service rep to get the service done again at no cost. So I had to spend over 2 1/2 hours there to get a simple over priced oil change and for you to fix what wasn't done properly. More
The wait was extremely long. Did not put mileage in the windshield nor removed plastic off the seat. I was very disappointed Did not put mileage in the windshield nor removed plastic off the seat. I was very disappointed More
Everyone was very easy to work with and made the buying process easy and no pressure process easy and no pressure More
When I come to get my car serviced, they are very friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer th friendly and good to explain things to me! If they feel it took too long, they always apologize for my wait, which the reason it took a bit longer this time was because I made the appointment online and only put oil change and not a tire rotate also, which they went ahead and done while I was there and I was thankful for that since I had purchased a thing for five oil changes and tire rotates some time ago. That has been a blessing to be able to have that as well. Thank you, Shottenkirk Toyota for taking good care of me!! More
Would have given a higher rating had I not been charged a 3% processing fee when I paid for the service provided. Shottenkirk is a multi-million dollar company, NOT a small business. Nickle and diming you cu 3% processing fee when I paid for the service provided. Shottenkirk is a multi-million dollar company, NOT a small business. Nickle and diming you customer to pay the processing fee if using a debit card as form of payment for the service done on a vehicle is poor customer service! More