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Showcase Honda

Phoenix, AZ

Overview
Employees
Reviews
Vehicles
4.7
2,427 Reviews
Welcome to Showcase Honda in Phoenix, AZ is Arizona's Best Dealer for New Honda cars and Quality Used Cars. Showcase Honda is conveniently located just off the I-51, between North 16th Street and North 12th Street on Camelback Road. Showcase Honda proudly serves our neighbors all around the greater Phoenix Metro area being the first Honda store in town! Showcase Honda in Phoenix has a large selection of New Honda Models as well as Quality Pre-Owned Cars and Trucks. You can research all the Honda models right here in our virtual Honda Showroom. Drivers interested in a sport utility vehicles can choose between the class leading Honda CR-V, the award-winning Pilot SUV, hip Honda Element and the all-new rugged and dependable Honda Ridgeline We hope to have the opportunity to meet you soon at our greater Phoenix Honda dealership. Our helpful staff is always available to answer any question you may have about purchasing a new or used car, financing, repair or car parts. Browse our inventory and take a test drive of a new Honda Civic, Fit, Accord, CR-V, Odyssey, Element, or any other Honda, when you visit our Phoenix car dealership!
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1333 East Camelback Rd

Phoenix, AZ

85014

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Showing 2,427 reviews

June 16, 2024

Devon got my car done exactly when he said it would be done and he saved me money I had scheduled service that I had forgotten was already done and he told me I didn’t need to do it again. Integrity is a More

by REJOANNBURKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're delighted to hear that Devon provided such reliable and honest service at Showcase Honda. It's great to know that he not only completed your car service on time but also saved you money by ensuring unnecessary work wasn't repeated. At Showcase Honda, integrity is at the forefront of our service philosophy, and we're glad that Devon exemplified this. If you have any more questions or need assistance in the future, feel free to reach out. We look forward to continuing to provide you with excellent service!

June 16, 2024

This dealership has great inventory and great customer service, they helped me out with a great deal and made the whole process fairly quick. More

by NKESSE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Le Jander
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Jun 17, 2024 -

Showcase Honda responded

Thank you for sharing your experience with us! We're thrilled to hear that you found our dealership's inventory impressive and our customer service exceptional. Making your car buying process quick and efficient is always our goal, and we're glad we could provide you with a great deal. If you have any questions or need further assistance in the future, feel free to reach out. We appreciate your business and hope to see you again at our dealership!

June 16, 2024

Got cars oil changed in the time he said it would and got me on my way More

by MUSEMATTHEW05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

Kevin was extremely helpful and kind and went out of his way to help me More

by RACHEL.BAUMAN193
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for sharing your experience! We're delighted to hear that Kevin provided you with exceptional service and went above and beyond to assist you. Customer satisfaction is our top priority, and we strive to ensure every interaction is positive and helpful. We will make sure to pass along your kind words to Kevin. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

June 16, 2024

Showcase Honda's advisors are all great, but Cassie truly goes above and beyond with her customer service and professionalism. More

by akduff83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're thrilled to hear that you had a positive experience with Cassie at Showcase Honda. Providing exceptional customer service and professionalism is our top priority, and we're glad Cassie exceeded your expectations. We'll make sure to pass along your kind words to her and the rest of our team. If there's anything else we can assist you with or if you have any further feedback, please feel free to reach out. We appreciate your business and look forward to serving you again in the future!

June 16, 2024

I have the best service guy, he is always on point and make sure everything is good with my car. More

by bonniedelaney11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 16, 2024

It took five hours to get an oil change. They are the first mechanic I've ever seen charge to use a credit card. I will never come back. More

by sarbustal
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Devin Suzuki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Ventura
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Jun 21, 2024 -

Showcase Honda responded

Thank you for sharing your feedback regarding your recent visit to our dealership. We sincerely apologize for the extended wait time you experienced for an oil change and for any inconvenience caused by our credit card policy. We understand your frustration and want to assure you that providing efficient service and transparent policies are important to us. We regret that we did not meet your expectations in these areas during your visit. Regarding the wait time, we strive to complete services in a timely manner and apologize for any delay that occurred during your appointment. Your time is valuable, and we regret any inconvenience caused by the extended wait. Regarding our credit card policy, we apologize for any confusion or frustration it may have caused. We aim to be transparent about all fees associated with our services, and we will review our policies to ensure clarity for our customers moving forward. To address your concerns directly and to discuss your experience further, please contact our Service Director, Sean Hoopes, at 602-274-3800. Sean is dedicated to addressing customer feedback and ensuring that incidents like this are resolved promptly. Your feedback is invaluable to us as we strive to improve our services. We appreciate your understanding and hope to have the opportunity to regain your trust in our dealership.

June 15, 2024

Professional and Friendly everyone treats you as a valuable customer. Would highly recommend to my friends and family More

by HARRY.MOURLAM1958
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robbie Schuman
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're thrilled to hear that you found our team professional, friendly, and treated as a valuable customer during your visit. It's our goal to provide exceptional service to every customer, and we're glad we could meet your expectations. Your recommendation means a lot to us. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you and your loved ones in the future!

June 15, 2024

Great dealership, staff is always very helpful. 10/10 would recommend to anyone needing car service. More

by CALDEROCRISTINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're thrilled to hear that you had a great experience at our dealership and that our staff was very helpful. Your recommendation means a lot to us! If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to assisting you or anyone you recommend to us in the future!

June 15, 2024

It’s always a pleasure when I come to the dealership for service guys are very very nice very accommodating More

by denise.Bogan2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 17, 2024 -

Showcase Honda responded

Thank you for your review! We're delighted to hear that you had a pleasant experience at our dealership and that our service team was very nice and accommodating. Customer satisfaction is our priority, and we're glad that our team provided excellent service during your visit. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future with the same level of care and professionalism.

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