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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,050 Reviews

1,050 Reviews of Showcase Honda - Service Center

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June 14, 2024

Amazing Service, Above and Beyond. James, Noah, and the tech who worked on my car have always gone a step above to make sure all my needs are covered. More

by MATTWILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Ventura
Jun 17, 2024 -

Showcase Honda responded

Thank you so much for your fantastic review! We're thrilled to hear that James, Noah, and our tech provided you with amazing service that went above and beyond your expectations. Your satisfaction is our top priority, and we're delighted that our team consistently ensures all your needs are met. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to continuing to provide excellent service for you in the future!

June 14, 2024

Great that I could bring it in with no appointment and the checked out battery and cleared codes. Thanks. Million More

by JPALATTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you had a positive experience with us and that we could assist you promptly with your battery and codes without an appointment. Your satisfaction is important to us, and we appreciate your kind words. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We value your business and look forward to serving you again in the future!

June 14, 2024

Showcase has the best service department. We have been coming here since we bought our CRV & Fit here in 2014. More

by TIMOTHY.ANDERSONBOWEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard York
Jun 17, 2024 -

Showcase Honda responded

Thank you for your loyalty and positive feedback! We're thrilled to hear that you've consistently had a great experience with our service department since purchasing your CRV and Fit in 2014. Your continued trust in us means a lot, and we're committed to providing you with the best service possible for many years to come. If there's anything else we can do for you or if you have any further feedback, please don't hesitate to reach out. We appreciate your business and look forward to serving you again soon!

June 14, 2024

Richard York has helped us with all three our cars for years. He thoroughly explains the issues and helps us prioritize safety issues when financial issues are present. He always treats us like his favori More

by GLlEBECKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard York
Jun 17, 2024 -

Showcase Honda responded

Thank you for your wonderful feedback! We're delighted to hear that Richard York has provided you with exceptional service over the years. It's great to know that he takes the time to thoroughly explain issues and prioritize safety, especially when financial considerations are a factor. Your kind words about Richard treating you like valued customers mean a lot to us, and we appreciate your loyalty. We strive to provide personalized service to all our customers, and your positive experience with Richard reinforces our commitment to customer satisfaction. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to continuing to serve you and your cars in the future!

June 14, 2024

Service is great waiting room is nice time waiting was good not sure about taking lfty home More

by drel39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that you found our service great and enjoyed our comfortable waiting room. We apologize if the Lyft service didn't meet your expectations. Your satisfaction is important to us, and we'll take your feedback into consideration to improve our services further. If there's anything else we can do to enhance your experience, please don't hesitate to let us know. We appreciate your business and hope to serve you again in the future!

June 14, 2024

Cassie was terrific, got us in and out in barely an hour, quick service and tire rotation, very impressive! She’s an asset to Showcase! More

by GREATSW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your glowing review! We're thrilled to hear that Cassie provided you with such excellent service and efficiency during your visit. Your feedback means a lot to us, and we'll be sure to pass on your kind words to Cassie. If there's anything else we can do to assist you or if you have any further feedback, please feel free to let us know. We appreciate your business and look forward to serving you again!

June 14, 2024

I’ve been going to showcase for about 20 years and the entire staff and operation are professional, and they have always taken good care of my family More

by GIANNIAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you so much for your loyalty and kind words! We truly appreciate you choosing Showcase Honda for your automotive needs over the past 20 years. It's wonderful to hear that our entire staff has consistently provided you and your family with professional service and excellent care. Your satisfaction is our priority, and we're committed to continuing to meet and exceed your expectations in the future. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to serving you and your family for many more years to come!

June 14, 2024

James was extremely helpful during my oil change. He explained different things my car needed and was very clear. More

by MEAGANANNE0627
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2024 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that James provided you with extremely helpful service during your oil change. It's great to know that he took the time to explain the different things your car needed in a clear manner. Your satisfaction is important to us, and we appreciate your kind words about James's assistance. If there's anything else we can do for you or if you have any further feedback, please feel free to reach out. We value your business and look forward to serving you again in the future!

June 13, 2024

Great service from employees. Only reason I gave 4 stars instead of 5 is because you no longer offer rides back to customers office and charge a fee for credit card payments More

by smunnery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cassie
June 13, 2024

Service representatives was, so kind when I get there. She would give me updates on my vehicle constantly. More

by GVELA000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
5.0
This rating includes all reviews, with more weight given to recent reviews.
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