Back

Showcase Honda - Service Center

Phoenix, AZ

4.7
1,019 Reviews

1,019 Reviews of Showcase Honda - Service Center

Sort by
February 24, 2025

Obed has always been so helpful and amazing. I’m literally the worst with scheduling and he was accommodating and made me a priority. And even though I’m sure scheduling was frustrating, he neve More

by Cesilby
Workmanship
Recommend Dealer
Yes
Employees Worked With
Obed Castillo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Showcase Honda responded

Thank you for your kind words! We're so glad to hear that Obed provided you with such helpful and accommodating service. It's great to know that he made you feel like a priority, no matter the scheduling challenges. We truly appreciate your feedback and are happy to have had the opportunity to assist you!

February 21, 2025

I appreciate James getting me in and out faster than expected, with all the work completed. More

by Pam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Showcase Honda responded

Thanks for the awesome feedback, Pam! We're thrilled to hear that James provided you with such efficient service. Your satisfaction means a lot to us, and we look forward to helping you again soon!

February 21, 2025

He’s amazing he knows how to treat people he helped me out with a payment plan on my maintenance More

by Taniaalicea0342
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Richard York
Feb 24, 2025 -

Showcase Honda responded

Thanks for the fantastic feedback! We're thrilled to hear you had a great experience with our team. Helping our customers is what we strive for, and we're glad we could assist you with your payment plan. Your support means a lot to us!

February 21, 2025

Exelaint customer service and very friendly. I have recommended Show Case Honda to family members More

by alemosqueda32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roscoe Gist
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andre Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Showcase Honda responded

Thanks for the fantastic review! We're thrilled to hear you had a great experience with our customer service. Your recommendations mean the world to us, and we're here to help anytime you need. Looking forward to seeing you again!

February 19, 2025

First thing, I brought my car in to have them look into my air compressor that right Honda said I need replaced and paid right Honda the $100 to look at it. I brought it to showcase in order to get it unde More

by Showcase Honda are liars
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard York
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Hoopes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
1.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
1.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
1.0
This rating includes all reviews, with more weight given to recent reviews.
February 19, 2025

Easy to schedule and good service. Francisco was incredibly helpful and knowledgeable to guide me through my service. More

by RACHEL.ZIEGLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2025 -

Showcase Honda responded

Thanks for the great feedback, Rachel! We're thrilled to hear that scheduling was a breeze and that Francisco made such a positive impact. We appreciate your support and look forward to serving you again!

February 17, 2025

Very unhelpful and wouldn't honor the MPP warranty without me paying an outrageous amount. I had to get another car and repo the piece of crap 2021 Kia Soul Showcase sold me. THE SECOND USED PIECE OF More

by chris2fer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
James Birchman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 18, 2025 -

Showcase Honda responded

We understand how frustrating this situation has been for you, and we take concerns like yours seriously. Our team strives to provide transparent and fair service, and we regret that you feel your warranty coverage was not honored in the way you expected. We would like the opportunity to discuss this further and see if there is anything we can do to assist you. Please reach out to Lindsay Voss, Customer Relations Manager, at lvoss@vtaig.com or 602-604-6539 so we can review your concerns in more detail.

Feb 18, 2025 -

chris2fer responded

I reached out to Lindsay Voss via email AND left a phone voicemail and NO RESPONSE! SO, NO... my concern is NOT taken seriously.

February 16, 2025

Quick informative and easy They honored their time estimates Comfortable lounge area with coffee and water More

by HARRYS246
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Showcase Honda responded

Thanks for the fantastic review, Harry! We're thrilled to hear you found our service quick and informative. We appreciate your kind words about our lounge area—coffee and comfort are key! Looking forward to welcoming you back soon!

February 14, 2025

I had to bring my vehicle back twice for additional work that should have been completed correctly on the initial visit. Francisco was great to work with. He made this experience as painless as possible con More

by Jluman74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Showcase Honda responded

It's always our goal to get things right on the first visit, and we apologize for any inconvenience caused by having to bring your vehicle back. If there’s anything else we can do to assist you or if you’d like to discuss this further, please don’t hesitate to reach out to Sean Hoopes, Service Director, at 602-274-3800.

February 14, 2025

Have had constant issues with my "certified preowned" Honda civic. Paid $700 for "major service" in September 2024. 1 went to a different mechanic last week who believes showcase Honda did not actually More

by TOM@MIDWAYSTRAGIES.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cassie Allen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 17, 2025 -

Showcase Honda responded

We take the quality of our work seriously and strive to ensure that every customer receives the service they expect. Please know that we are committed to resolving any discrepancies with the work completed. We’d like to invite you to reach out to Sean Hoopes, our Service Director, at 602-274-3800. He would be more than happy to discuss the specifics of your situation and review the details of your service.

...
7
...