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Showcase Honda - Service Center

Phoenix, AZ

4.7
1,038 Reviews

1,038 Reviews of Showcase Honda - Service Center

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March 13, 2025

Friendly, professional and listening to you. I recommend buying and having service here. The waiting area is clean and pleasant. More

by crwazlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Showcase Honda responded

We're delighted to hear you found our team friendly and professional, and that you appreciated our clean waiting area. We value your recommendation and are pleased you had a positive experience with both our sales and service departments.

March 11, 2025

Thank you for keep my car running and driving safe ,the service this time was good More

by melrey71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Showcase Honda responded

Thank you for your feedback! We're happy to hear that the service helped keep your car running smoothly and safely. It's always our goal to provide you with reliable service, and we appreciate you trusting us with your vehicle. If you need anything else, feel free to reach out!

March 11, 2025

This is a great dealer - honest and reliable. Never any of the issues that seem to be so typical for other dealers. More

by KEVIN.WILKEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Marion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jerry Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 12, 2025 -

Showcase Honda responded

Thanks for the fantastic review, Kevin! We're thrilled to hear you had a positive experience with us. Honesty and reliability are our top priorities, and your feedback reinforces our commitment to serving our customers well. Looking forward to seeing you again!

March 10, 2025

He was very helpful and Communicative at what they were doing also explained everything fine. More

by Fgloria2919
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Hoopes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Proo
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Czerwinski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sebastian Eshelman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Ungor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Showcase Honda responded

Thank you for your feedback! We're glad to hear that our team member was helpful, communicative, and provided clear explanations throughout the process. We appreciate your kind words and look forward to assisting you again in the future!

March 09, 2025

Fast and efficient. No surprises. I'll continue to go back as long as this is the modus operandi. More

by FRANKSWITZER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I'm not sure who I worked with
Mar 10, 2025 -

Showcase Honda responded

Thank you for your great review! We're so glad to hear you had a fast and efficient experience with us. We’re committed to keeping things smooth and transparent, and we look forward to serving you again in the future. Thanks for your continued trust!

March 09, 2025

Theyre a great dealership. Wish they had a lender car when your vehicle is gonna take awhile in their shop. More

by CRLACOTHLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Czerwinski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Showcase Honda responded

Thank you for your feedback! We’re glad to hear you had a positive experience with our dealership. We truly appreciate your suggestion regarding loaner cars and will certainly take it into consideration. If there's anything else we can do to improve your experience, please don't hesitate to let us know!

March 08, 2025

The work was completed within the specified timeframe. I was satisfied with the service and the free cappuccino was very good. More

by sven318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard York
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Showcase Honda responded

Thanks for the positive feedback! We're thrilled to hear you were satisfied with our service and enjoyed the cappuccino. We strive for excellence and appreciate your support. If there's anything we can do to earn that fifth star next time, let us know!

March 07, 2025

Very personable and caring and thorough with explaining about different services and the time that it will take to have done More

by racheldabomb1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cassie Allen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Suzuki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Showcase Honda responded

We're pleased to hear our team was personable, caring, and thorough in explaining our services and timelines. Thank you for sharing your experience!

March 06, 2025

Very good customer service . Always keep me updated about my vehicle & the services being done More

by YUDITH.FRIAS1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francisco Ostos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Showcase Honda responded

Thanks for your feedback, Yudith! We're glad to hear you appreciate our customer service and updates. Your satisfaction is important to us, and we aim to keep improving. Looking forward to serving you again!

March 05, 2025

Make sure you get the name of the person who gives you a quote for parts and service. More

by Cramador
Recommend Dealer
Yes
Employees Worked With
James Birchman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Showcase Honda responded

Thanks for the great feedback! We appreciate your tip on getting names for quotes. Clear communication is key, and your insight helps us improve our service. Glad to have you with us!

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