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Sierra Chevrolet of Monrovia

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.6
1,114 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,114 reviews

August 08, 2024

Tania fue muy amable en todo momento me ayudó en todas las dudas que tuve excelente servicio More

by otamendi.ariz1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 09, 2024 -

Sierra Chevrolet of Monrovia responded

¡Gracias por compartir tu experiencia positiva con nosotros! Nos alegra saber que recibiste un excelente servicio y que nuestro equipo pudo ayudarte con tus dudas. Esperamos verte nuevamente en Sierra Chevrolet y que sigas disfrutando de tu vehículo. ¡Hasta la próxima! Sincerely, The Sierra Chevrolet Team

August 07, 2024

Yesterday was a very pleasant experience. Able to get everything done relatively quicky and I got the car I wanted. More

by tjrozelle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We’re thrilled to hear that you had a pleasant experience at Sierra Chevrolet and that you were able to get the car you wanted quickly. We hope to see you again soon for any of your future needs! Sincerely, The Sierra Chevrolet Team

August 07, 2024

The service person didn't tell me his name or give me the paperwork when I dropped it off and he said he would call me when it was done. I had to call and check to see if my car was done, Joe helped me find More

by Frankie
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Joe Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Suchanek
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Aug 08, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand how important communication is and appreciate your feedback regarding the service you received at Sierra Chevrolet. It's good to hear that Joe was able to assist you in finding your car. If you have further concerns or suggestions, please feel free to reach out directly. We value your input as we strive to improve our service. Sincerely, The Sierra Chevrolet Team

August 06, 2024

Marvin and his Tech did awesome job fixing my Corvette. It runs great! Thank you! More

by COMPJOCKLANE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Sierra Chevrolet of Monrovia responded

We are thrilled to hear that you had an awesome experience with our tech fixing your Corvette. It's fantastic to know it's running great! We appreciate your feedback and look forward to seeing you again at Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

August 05, 2024

All the staff were very nice and well trained. My appointment went very smoothly, no waiting to check in and repair work was done on time like promised. More

by SHOMIYANOHARA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 07, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We’re thrilled to hear that your appointment at Sierra Chevrolet went smoothly and that our team provided excellent service. Your kind words about our staff and their professionalism are greatly appreciated. We look forward to welcoming you back for your next visit! Sincerely, The Sierra Chevrolet Team

August 04, 2024

Took my car in for maintenance. Didn't take very long. Very good customer service. More

by tcgod4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your kind words! We're glad to hear that your maintenance visit at Sierra Chevrolet was quick and that you received great customer service. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

August 03, 2024

Not a place to repair your car or trucks because over loaded of defective cars. To check your car needs 3 days to diagnose. More

by denver3636
Recommend Dealer
No
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your concerns about the wait time for diagnostics at Sierra Chevrolet. We aim to provide thorough and accurate assessments, which sometimes can take longer than expected due to high demand. We appreciate your feedback and encourage you to reach out to us directly so we can address any specific issues you may have encountered. Your insights are valuable as we strive to improve our services. Sincerely, The Sierra Chevrolet Team

August 03, 2024

Great service as always did a good job and was done within a reasonable time More

by david.bainter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review, David! We're thrilled to hear that you received great service and that your visit was completed in a timely manner. At Sierra Chevrolet, we strive to provide the best experience for our customers. We look forward to seeing you again soon! Sincerely, The Sierra Chevrolet Team

August 02, 2024

Very great service consultant. Clear responses and directions. Easy to communicate and provide options let the customer to choose. More

by WILLIAMSWQIAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 05, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for your feedback! We're glad to hear that you had a positive experience with our service consultant at Sierra Chevrolet. Clear communication and providing options are important to us, and it's great to know you felt supported in your choices. If you have any further questions or need assistance, please don't hesitate to reach out. We look forward to serving you again! Sincerely, The Sierra Chevrolet Team

August 01, 2024

Shawn did an excellent job of taking care of my concerns about my Silverado 1500. The problem was assessed quickly and the work was done within 24 hours. Shawn kept in touch well during the repairs. More

by JANDMSAVS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Aug 01, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Shawn, for your wonderful review! We're thrilled to hear that you had an excellent experience with us at Sierra Chevrolet regarding your Silverado 1500. It's great to know that Shawn was able to address your concerns promptly and keep you informed throughout the process. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Sierra Chevrolet Team

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