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Sierra Chevrolet of Monrovia

Monrovia, CA

4.6
1,130 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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1450 S Shamrock Ave

Monrovia, CA

91016

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Showing 1,130 reviews

March 08, 2025

This dealership does not care about their customers. Once they get the sale you’re pretty much not important anymore. The service department is even worse. They did not reset my tires after rotation w More

by aalarco20
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rudy Aguilar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Zuno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Sievertson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
3.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Sandoval
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Scammacca
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Urias
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your experience with us. We understand your concerns regarding your vehicle and the service you received at Sierra Chevrolet. It's important to us that our customers feel valued and supported after their purchase. You are welcome to reach out to us directly so we can discuss these issues more specifically. Thank you again for your feedback. We look forward to the opportunity to improve and assist you further. Sincerely, The Sierra Chevrolet Team

March 08, 2025

This dealership is the worst I've been to, and I definitely will let other people know to stay away from here. If this reaches chevy corporate or the general manager, please call me about the worst More

by bigpappa1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marvin Orellana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Don't know others names
Mar 12, 2025 -

Sierra Chevrolet of Monrovia responded

Our team has acknowledged this review.

March 07, 2025

Good experience and the service was competent! No sitting area to wait on when waiting for rides or for car.. More

by jccardona74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for the great feedback! We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Sierra Chevrolet Team

March 06, 2025

I have been to this dealership several times, and never had an issue, everything my vehicle needs has been met and with a smile. I appreciate the service I receive. More

by JONATHAN.TERAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you, Jonathan, for your kind words! We truly appreciate your loyalty and are thrilled to hear that you’ve consistently received excellent service at Sierra Chevrolet. It’s our goal to ensure that all your vehicle needs are met with a smile. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

March 05, 2025

Nick was extremely helpful and resourceful, he took his time to answer all my questions and made my purchase a great experience. More

by sgranillo10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Scammacca
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Urias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful feedback! We're thrilled to hear that Nick was helpful and resourceful during your experience at Sierra Chevrolet. It's great to know he took the time to answer all your questions and made your purchase enjoyable. We appreciate your kind words and look forward to seeing you again for your next visit! Sincerely, The Sierra Chevrolet Team

March 03, 2025

Overall experience was great, took my truck in for an oil change and also to get the transmission checked out as it’s been shifting hard on the lower gears. Got Joe as a service advisor and he was awesome. T More

by John G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you, John! We're thrilled to hear about your great experience at Sierra Chevrolet. It's wonderful to know that Joe provided you with excellent service and kept you updated on your truck's oil change and transmission issue. We're glad your truck is running smoothly again. Thank you for choosing Sierra Chevrolet, and we look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

March 03, 2025

Great inventory. Helpful staff that is willing to work with you. Worked with us to get the car we wanted at a reasonable price. Or salesman was amazing. More

by LEMUS.EBONY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your wonderful review! We're thrilled to hear that you found our inventory great and our staff helpful. It's fantastic that our salesman was able to assist you in getting the car you wanted at a reasonable price. We appreciate your kind words and look forward to welcoming you back to Sierra Chevrolet in the future! Sincerely, The Sierra Chevrolet Team

March 02, 2025

Quick & nice service. Service scheduled on the same day when called. Work was done as promised. Has Lyft service while waiting. More

by Jo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Mar 02, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your fantastic review! We’re thrilled to hear that you experienced quick and nice service at Sierra Chevrolet. It's always our goal to accommodate our customers' needs, and we’re glad you found the same-day scheduling and Lyft service to be helpful. We appreciate your feedback and hope to see you again for your future automotive needs! Sincerely, The Sierra Chevrolet Team

March 02, 2025

It was easy to get a deal done and work out an acceptable trade in value and financing More

by SJS531
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Urias
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you for your great feedback! We’re thrilled to hear that you found it easy to complete your deal, including the trade-in and financing, at Sierra Chevrolet. We appreciate your support and look forward to welcoming you back in the future! Sincerely, The Sierra Chevrolet Team

March 02, 2025

Tim is the best. We have bought 10 + work trucks from him and have always had the best customer service. He cares about our needs and never tries to sell us anythin More

by stephanie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Gavern
Mar 03, 2025 -

Sierra Chevrolet of Monrovia responded

Thank you so much, Stephanie! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with Sierra Chevrolet and Tim. It’s wonderful to know that our dedicated team understands your needs and provides exceptional service. We look forward to assisting you again in the future and hope to continue meeting your commercial vehicle needs! Sincerely, The Sierra Chevrolet Team

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