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Sierra Chevrolet of Monrovia

Monrovia, CA

4.6
1,249 Reviews
A Los Angeles & Pasadena Chevrolet Source Welcome to Sierra Chevrolet, your Monrovia Chevy dealership serving Los Angeles Chevrolet customers in California. We specialize in selling new Chevrolet cars and trucks and feature a variety of high quality used cars for our customers in Los Angeles. Located near Pasadena, you can find us on East Central Avenue and get to us from Interstate 210, the Foothill Freeway, at Exit 35A. Please view our hours and directions page for specific driving instructions to our Monrovia Chevrolet dealership.
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721 E. Central Ave

Monrovia, CA

91016

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Showing 1,249 reviews

September 24, 2023

I went to get an oil change on my truck and the price was outrages over $400.00 it’s a brand new truck. That’s just crazy. I left the dealer and went to professional Mechanic and they charged me 128.00. Neve More

by dosninas
Service Price Transparency
Recommend Dealer
No
Employees Worked With
None
Sep 25, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback with us. We're sorry this visit did not turn out as you'd expected. The pricing our team quoted you was for dealer-recommended 15,000-mile preventative maintenance (we apologize for the error in our previous response). We absolutely respect your choice not to have it serviced here. I am available to speak with you on the details of what this service would include and why it is recommended for the driving conditions in our area. Feel free to reach out to me when you have a moment. Jacob North Service Manager Sierra Chevrolet 626-879-2966 ext 6068

Sep 25, 2023 -

dosninas responded

The truck is a 2022 Colorado with 12,000 miles. Nowhere near 50,000. I think that you need to be upfront with pricing. We have always bought our vehicles at Sierra and serviced them there, but I’m beginning to question our decision to do so.

September 23, 2023

Sierra Chevy in Monrovia was helpful and friendly to me. They were professional and efficient and I got a good deal that was no hassle. Brian Hernandez, product specialist, was very helpful and made sure More

by lindajean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alfonso Hernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Wiesman, Brian Hernandez
Sep 25, 2023 -

Sierra Chevrolet of Monrovia responded

Lindajean, that's wonderful! Thanks for the lovely feedback on working with Brian. We're delighted he effortlessly accommodated your needs and wishes. Congratulations! We wish you so much happiness in your upcoming travels, from all of us at Sierra Chevrolet!

September 23, 2023

Joe took care of my vehicle needs, came in with a screw in the new tires, told me he would take care of it, turns out the screw did not penetrate the tire was only stuck between the treads. Thank you for a More

by Dksievertson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the 5-star review! We're delighted the value of Joe's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 21, 2023

Tanya Ruiz I want to ty for you for your speedy service you got me in and out love your work More

by markshipley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Sierra Chevrolet of Monrovia responded

Thank you for expressing your sincere appreciation of Tanya in our service department, Mark. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until Tanya and the Sierra Chevrolet team may help you again!

September 20, 2023

Joe Jimenez was kind and very professional. Very honest about what service I needed. Would highly recommend Sierra Chevrolet of Monrovia. More

by AACLARK09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how satisfied you were with Joe's assistance! We're glad Joe provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as reliable. See you then!

September 20, 2023

The dealership was great, but the real experience was meeting Nicholas Scammaca and giving me the opportunity of getting a truck of my dreams. He made sure to find the best truck that I wanted and was ha More

by Dmnino1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nicholas Scammacca
Sep 21, 2023 -

Sierra Chevrolet of Monrovia responded

Wonderful! Thanks so much for your thoughtful feedback. We're absolutely delighted Nicholas took the time to address your needs and interests to ensure a truly satisfying dealership experience. We graciously look forward to working with you again some day!

September 18, 2023

Tanya Ruiz did a great job very professional and friendly, the system of texting is great paying bill so you can review it is great. I think that my truck was even washed and ready is very efficient More

by Jeffauto2@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for the 5-star review! We're happy the value of Tanya's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment!

September 16, 2023

Great sales person and friendly answer all my questions,I would recommend to family and friends More

by m.santana13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Zuno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Sierra Chevrolet of Monrovia responded

Great! Thanks so much for your thoughtful review. We're glad our sales team took the time to address your needs and interests to ensure a truly satisfying dealership experience. We certainly look forward to working with you again some day!

September 16, 2023

Good experience. Thanks for everything. Andrew was kind and would come back again for sure. More

by SHAKBARR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Lisk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks for the awesome feedback! We're delighted Andrew provided you with all the support and guidance you needed to make this transaction a breeze. Congrats on the new Chevy! We wish you all the best in your upcoming travels, from everyone at Sierra Chevrolet!

September 15, 2023

Fast and easy. No high pressure sales pitches. Ride share service is a nice bonus. More

by bigjancu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2023 -

Sierra Chevrolet of Monrovia responded

Thanks so much for your thoughtful feedback! Nothing means more to us than your complete satisfaction, so we're happy your visit was convenient and accommodating. We hope to ensure the same circumstances at your next appointment!

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