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John Twiford
John Twiford at SIERRA CHEVROLET OF MONROVIA

John Twiford

Service Drive Manager

SIERRA CHEVROLET OF MONROVIA

1450 S Shamrock Ave
Monrovia, CA 91016

4.9
71 Reviews
4.9

71 Reviews

Write a Review

71 Reviews of John Twiford

April 25, 2024

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Employee Rating

I'll be coming back to buy another car soon And enjoyed the great customer service More

by Christianaguilar1989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Christian Zuno, Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, Andy Wiesman, Alfonso Hernandez, Andrew Lisk, Brian Hernandez

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Apr 26, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for the great review, Christian. Please come visit us if you need anything else, be it service or sales. Sincerely, The Sierra Chevrolet Team

April 15, 2024

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Tanya was great to work with and the waiting area is a pleasant place to hang. More

by NUDGE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, Marvin Orellana

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Apr 17, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, The Sierra Chevrolet Team

April 12, 2024

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Nice to get current information on my vehicle. I feel part of the loop. I don't need only one person to have the info of my vehicle More

by THOMASYOUNG65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, Marvin Orellana

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Apr 15, 2024

SIERRA CHEVROLET OF MONROVIA responded

We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, The Sierra Chevrolet Team

April 01, 2024

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Very friendly and easy to work with staff. Very good communication Highly recommend this dealership. More

by eminator07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, Marvin Orellana

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Apr 03, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to submit this amazing feedback. Our team takes pride in their fast, friendly, and efficient customer service and will be happy to hear that you left Sierra Chevrolet satisfied. We are very appreciative of your 5-star review and recommendation. Sincerely, The Sierra Chevrolet Team

March 26, 2024

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Every time we take our vehicle for service we receive great customer service! Overall very satisfied! More

by DORAAG73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tanya Ruiz

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Mar 28, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to leave us this feedback, Dora. Your review gives us the opportunity to learn if we are delivering great customer service, and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks! Sincerely, The Sierra Chevrolet Team

March 22, 2024

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Came in and didnt have to wait very long, Tanya was very profeccional helped me out and got me a ride to for my lunch. More

by gasparmolinacampos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado, Terry Quinn, Tanya Ruiz, Joe Jimenez, Marvin Orellana

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Mar 25, 2024

SIERRA CHEVROLET OF MONROVIA responded

It’s great to know that Tanya provided an exceptional service experience for you. We take pride in our customer care and appreciate you taking the time to give us this positive feedback. If you have any further questions regarding your vehicle please let us know! Sincerely, The Sierra Chevrolet Team

February 28, 2024

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I had great service and a great experience at Sierra service. Car was fixed correctly and on time. I was kept informed by John Twiford about the car at all times. Car is running great. More

by renechoffman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Samantha Peinado

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Mar 01, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thanks for your awesome review, Rene! We're very happy to hear that John was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Sierra Chevrolet Team

February 28, 2024

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John Twiford Is the person to see if you want the best service and communication More

by Yourdaddy45
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Mar 01, 2024

SIERRA CHEVROLET OF MONROVIA responded

We loved reading this review! Happy customers are our aim, and it appears John really hit the bullseye. We’ll make sure to share your experience with him, and if you have any further questions or worries, we’re always available to help. Sincerely, The Sierra Chevrolet Team

February 20, 2024

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The service writer, John, went above and beyond to repair my 2015 Chevy Tahoe. I told him that I needed my SUV repaired that very same day. He made sure that the service would be completed. He went as far as More

by j.rodriguez4321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 22, 2024

SIERRA CHEVROLET OF MONROVIA responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Sierra Chevrolet Team

February 15, 2024

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Great service. John was amazing always kept me informed throughout the process of my vehicle being at the shop. More

by PUEBLOBONITO76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Feb 16, 2024

SIERRA CHEVROLET OF MONROVIA responded

Thank you for taking the time to share your feedback. Each employee is a valued member of the Sierra Chevrolet team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, The Sierra Chevrolet Team

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