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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
674 Reviews
Call Service Center (626) 879-2966

674 Reviews of Sierra Chevrolet of Monrovia - Service Center

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May 17, 2024

Yes. Definitely I would recommend! They really know how to make customers feel welcome! Great customer service! Professional, respectful and efficient. Th More

by James
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy
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May 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words and recommendation! We're thrilled to hear about your positive experience with Sierra Chevrolet. Our team is dedicated to providing excellent customer service, and we're glad to have met your expectations. We look forward to assisting you again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

May 17, 2024

Fast turnaround. Great service. In spite of all of the disruption from the remodeling and construction going on. Thanks for the great service. More

by PAULSHUSD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for the kind words and understanding amidst our remodeling. We strive to provide excellent service no matter the circumstances. We appreciate your support and look forward to serving you again at Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 15, 2024

I drove to Monrovia because of how el Camino Chevrolet customer service treated me. And Marvin was awesome great customer service got my truck serviced in a timely manner. Definitely will be back. More

by WAYNEDAY8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marvin Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet for your vehicle service needs! We're thrilled to hear that Marvin provided you with exceptional customer service and that you had a timely service experience with us. We appreciate your kind words and look forward to welcoming you back for your future automotive needs. Sincerely, The Sierra Chevrolet Team

May 15, 2024

Service was attentive and fast turnaround to get a rental car to me so that I could be on my way. More

by lauren.nesmith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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May 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet, Lauren! We're thrilled to hear that you appreciated our attentive service and quick rental car turnaround. We aim to make your experience as seamless as possible. We look forward to serving you again in the future. Drive safely! Sincerely, The Sierra Chevrolet Team

May 15, 2024

Fast, efficient service and excellent communication. Thank you for taking great care of my Suburban! More

by almommy4510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
May 17, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for choosing Sierra Chevrolet! We are thrilled to hear that you had a positive experience with us. Providing fast service and clear communication is essential to us. We appreciate your kind words and look forward to serving you and your Suburban again in the future. Drive safely! 🚗💨 Sincerely, The Sierra Chevrolet Team

May 13, 2024

Jeremy was great, took care of my AC situation and my Wiper nozzle. glad everything is back and working. More

by steven88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy
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May 15, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Steven, for sharing your positive experience with Sierra Chevrolet! We're thrilled to hear that Jeremy provided excellent service with your AC and wiper nozzle. We appreciate your feedback and are delighted that everything is now back in working order. Please don't hesitate to reach out if you need anything else in the future. Thank you for choosing Sierra Chevrolet! Sincerely, The Sierra Chevrolet Team

May 12, 2024

The customer service was great. They kept me informed regarding the repairs and status of vehicles. More

by CBATES9903
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your positive experience with Sierra Chevrolet! We're thrilled to hear that our customer service and communication met your expectations. Keeping you informed throughout the repair process is a commitment we take seriously. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 10, 2024

Dealer was very good. I appreciated them getting price lower on a software problem. Although Chevrolet should not have charged me at all. My car was only 3 months past the More

by ALCABRALOFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for taking the time to share your positive experience with Sierra Chevrolet. We're glad to hear that we could assist with lowering the price on the software problem. We understand your concern regarding the warranty and mileage. Should you wish to discuss this matter further, please feel free to reach out to us. We value your feedback and are committed to your satisfaction. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

May 10, 2024

Service was great and Jacob was very helpful and knowledgeable. Showed great concern for my car, gave me good advice and even washed my car. He also gave me a discount which I truly appreciate. Very More

by OLLIETYSON28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 11, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you, Ollie, for sharing your positive experience with Sierra Chevrolet! We are thrilled to hear that Jacob provided you with exceptional service, helpful advice, and a discount. We take pride in our team's knowledge and care for our customers' vehicles. We look forward to serving you again in the future! Sincerely, The Sierra Chevrolet Team

May 10, 2024

Dealership service has responsive people; unfortunately, a dealership is not a software problem service center for electric vehicles. More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one
Report | Print
May 13, 2024 -

Sierra Chevrolet of Monrovia responded

Thank you for sharing your feedback, John. We appreciate your kind words about our responsive team at Sierra Chevrolet. We always strive to provide top-notch service in all areas. If you have any further concerns or need assistance, please feel free to reach out to us directly. Thank you for choosing Sierra Chevrolet. Sincerely, The Sierra Chevrolet Team

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