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Sierra Chevrolet of Monrovia - Service Center
Monrovia, CA
690 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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690 Reviews of Sierra Chevrolet of Monrovia - Service Center
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March 31, 2024
Went for a regular first service and I was in and out within 70 minutes. within 70 minutes. More
by jaren112
Verified Customer
March 31, 2024
My advisor did a great job. The only negative is the phone system. When my advisor was off I feel the service manager should have kept me in the loop of the status. It was nearl The only negative is the phone system. When my advisor was off I feel the service manager should have kept me in the loop of the status. It was nearly impossible to get anyone on the line. More
by tomgonzales91369
Employees Worked With
Jeremy
March 31, 2024
Great, all the Staff are amazing Jeremy and Tanya. No complaints, this is my new Go to Dealership for all my Chevy needs. No complaints, this is my new Go to Dealership for all my Chevy needs. More
by medjim626
March 30, 2024
El servicio estuvo muy bien, un tiempo normal de espera, me gustó mucho la atención y que la persona que nos atendió hablara español eso es muy importante porque se le da la importancia a la comunidad latin me gustó mucho la atención y que la persona que nos atendió hablara español eso es muy importante porque se le da la importancia a la comunidad latina ya que piensan en ella al tener personas bilingües More
by normaorc.1988
Employees Worked With
March 29, 2024
Everything was great ran into small issues, but was taken care of quickly and without any issue care of quickly and without any issue More
by Maxinus4112001
Employees Worked With
March 28, 2024
I must be honest, I was very reluctant to take my truck to Sierra Chevrolet, my previous experience was less than favorable, with both the Service and Sales Department. I took my Suburban there for servic to Sierra Chevrolet, my previous experience was less than favorable, with both the Service and Sales Department. I took my Suburban there for service and I wasn't happy with the way I was treated. I went there to buy/order my 2018 2500 LTZ that I have now, I waited for over 20 minutes and was never approached by sales staff, so I went back to Allen Gwynn Chevrolet where I had purchased 5 vehicles. My daughter took her vehicle to Sierra and said they were really good to her, so I decided to take a chance, since Sierra is less than 15 minutes from my house. Much to my surprise, I was quickly greeted by the Service Staff as I walked up to the Service Department, and once inside, I spoke with Tanya. She was extremely pleasant, polite, and knowledgeable. I was there for an oil change, tire rotation and inspection, and told her I would be waiting. In a little over an hour and a half, I was out the door and my truck was washed. AWESOME service, THANK YOU!!! I will be back to have my truck serviced, and if the Sales staff is like the Service staff, quite possibly I might be back to upgrade to a 3500 LTZ. More
by Bob
Employees Worked With
March 28, 2024
Great communication while my truck was getting served on. Easy way to pay over the phone. Easy way to pay over the phone. More
by kevinsalvatierra1
Employees Worked With
March 27, 2024
The employees are always nice. I am always kept up to date about the status of my car. I appreciate the immediate text messages. I am always kept up to date about the status of my car. I appreciate the immediate text messages. More
by LADYKWILLIS4
March 26, 2024
Every time we take our vehicle for service we receive great customer service! Overall very satisfied! great customer service! Overall very satisfied! More
by DORAAG73
