Sierra Chevrolet of Monrovia - Service Center

Sierra has consistently provided me and my family with customer service that is better than the average dealer. Jeremy and Joe (J&J) are a "one-two punch" that delivers the service that I need every time. customer service that is better than the average dealer. Jeremy and Joe (J&J) are a "one-two punch" that delivers the service that I need every time. More

After the recall software update, the battery stopped charging. I called Sierra Chevy and the manager called back to setup a Saturday appt. Tanya took care of the failed battery right away. Had it replac charging. I called Sierra Chevy and the manager called back to setup a Saturday appt. Tanya took care of the failed battery right away. Had it replaced within 2 weeks, with a loaner rental. Just made it before warranty expired. More

This Dealership is so Awesome, Jeremy always take really really good care of us . He was so nice we got out vehicle washed for bringing our vehicle to him ;) really good care of us . He was so nice we got out vehicle washed for bringing our vehicle to him ;) More

Communication was terrible. Very passive aggressive. No follow through. Always felt like I was left in the dark and I needed to call to find out information versus them calling Very passive aggressive. No follow through. Always felt like I was left in the dark and I needed to call to find out information versus them calling and updating me. Worst experience ever More

Jeremy and the entire service team are excellent. Prompt, a nd courteous in every way. Prompt, a nd courteous in every way. More

Great, fast service. Shawn was awesome. He has my paperwork done quickly and had a lyft reqdy for me. 5 stars Shawn was awesome. He has my paperwork done quickly and had a lyft reqdy for me. 5 stars More

The service was quick and painless. I had have no issues with vehicle and staff was friendly. I had have no issues with vehicle and staff was friendly. More

Marvin was extremely helpful. He was well informed and kept me updated throughout the process. He was well informed and kept me updated throughout the process. More

It was easy to schedule, costumer service was great and my car was ready before the time my car was ready before the time More

Friendly people and great communication through out the process. I received my car on time. process. I received my car on time. More