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Sierra Chevrolet of Monrovia - Service Center

Monrovia, CA

4.5
680 Reviews
Call Service Center (626) 879-2966

680 Reviews of Sierra Chevrolet of Monrovia - Service Center

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December 21, 2022

Went for regular service on my bolt and Tanya Ruiz was very informative in answering my questions regarding recalls on my vehicle. More

by Thenegotiator16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 22, 2022 -

Sierra Chevrolet of Monrovia responded

Thank you, The Negotiator! We're glad Tanya took excellent care of you and your Chevy. Please let us know when Tanya and the team may serve you again. We look forward to it!

December 19, 2022

Tanya Ruiz coordinated the service of my 2020 Bolt. She was very friendly and efficient! More

by leschoi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 21, 2022 -

Sierra Chevrolet of Monrovia responded

Thanks for letting us know how satisfied you were with the convenient service visit Tanya provided for you! Your complete satisfaction means the world to us and we graciously look forward to more opportunities to serve you. Thank you for choosing Sierra Chevrolet!

December 15, 2022

Jeremy was very friendly and attentive! He made sure to keep me informed throughout my visit! More

by sapein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Samantha Peinado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abraham Tovar, Terry Quinn
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Dec 21, 2022 -

Sierra Chevrolet of Monrovia responded

Thank you for your positive feedback and for your trust in Jeremy and the Sierra Chevrolet service team! We're happy to hear how pleased you were with the attentive service Jeremy provided for you. Please let us know when we may serve you again. It would be our pleasure!

December 07, 2022

Joe Jimenez provided excellent service and communication. My first choice in servicing my vehicle - so grateful! More

by Chris D
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 07, 2022 -

Sierra Chevrolet of Monrovia responded

Hi, Chris! Thanks for stopping by to share your 5-star review of Joe. We're happy Joe provided you and your Chevy with a thorough and attentive service appointment. We wish you the safest of travels until we meet again!

December 03, 2022

From making the appointment to having my truck serviced and returned to me was excellent. Joe Jimenez went above and beyond to get my truck back to me as soon as possible. More

by J.R.P.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Sierra Chevrolet of Monrovia responded

Thanks for the positive feedback, JRP! We're glad to know Joe handled your service visit with great care and safely returned you to the road in a timely manner. We hope to make your next appointment just as convenient. Thanks for choosing Sierra Chevrolet!

December 02, 2022

Just moved to Duarte/Monrovia area and tried out Sierra Chevy and was helped out by Tanya Ruiz, She was polite, informative, and very helpful. Highly recommend going here and asking for Tanya. More

by eramirez822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2022 -

Sierra Chevrolet of Monrovia responded

Welcome to the Duarte/Monrovia area! Thank you for letting us know how pleased you were with the accommodating service visit Tanya provided for you at Sierra Chevrolet. Your complete satisfaction means everything to us and we graciously look forward to making your next appointment just as superb.

December 01, 2022

Really proactive and compassionate service from John Twiford who was able to take away some stress from a very stressful week I was having. More

by Sharlottetay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Twiford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2022 -

Sierra Chevrolet of Monrovia responded

It's truly our pleasure to provide service that alleviates your stress. Thank you for letting us know how helpful and accommodating John was on our vehicle's service visit with us at Sierra Chevrolet. Please don't hesitate to call if we may ever assist you again. Until next time, we wish you the best in your upcoming travels!

November 23, 2022

Excellent scheduling and follow up by Tanya Ruiz. Very personable and efficient. Highly recommended. Great service Department! More

by Trevorbryant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 30, 2022 -

Sierra Chevrolet of Monrovia responded

That's wonderful to hear! We're delighted Tanya provided you and your vehicle with pleasant, efficient service. We hope you'll be back to see us again for your vehicle's next check up. Thank you for choosing Sierra Chevrolet!

November 18, 2022

Tanya Ruiz provided clear, prompt, and accurate information regarding the service. Overall, a great experience. More

by Marilou4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tanya Ruiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2022 -

Sierra Chevrolet of Monrovia responded

Thanks so much for the 5-star review of Tanya! We're delighted Tanya made sure your vehicle's service was done well and got you safely back on the road in a timely fashion. We hope to do it again some day, so come back and see us at Sierra Chevrolet for your vehicle's next scheduled maintenance!

November 17, 2022

Jeremy Cesena advised me quickly on my coolant issue, had my car fixed in no time. Also he was very attentive and my service experience a breeze! Thanks again Jeremy! More

by Laborico.nick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Cesena
Report | Print
Nov 17, 2022 -

Sierra Chevrolet of Monrovia responded

That's outstanding! Thank you for letting us know how convenient and thorough your vehicle's' service visit was with Jeremy. Jeremy is such a great guy to work with and always takes the time to make sure his clients aware of their options. We look forward to making your next appointment just as superb!

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