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Sierra Honda
Monrovia, CA
3,205 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 3,205 reviews
October 25, 2026
Salesperson Brendan was courteous, professional, and a pleasure to work with. I’ll definitely recommend to family. pleasure to work with. I’ll definitely recommend to family. More
by Dedier_reyes
October 25, 2026
I had a good experience with Sierra Honda. The staff were friendly, kept me updated throughout the process, and answered all my questions. They replaced my car battery at no charge since it wa The staff were friendly, kept me updated throughout the process, and answered all my questions. They replaced my car battery at no charge since it was still under warranty, and the job was completed quickly. I also appreciated that they arranged transportation to and from my home, so I didn’t have to wait at the dealership. Overall, the service was efficient, convenient, and well handled. More
by CONNIE
Verified CustomerOctober 25, 2026
My experience was great shopping for my car. I felt no pressure very comfortable. Terrence was amazing. Very patient and got me into the car that I love and wanted. Thanks Terrence!! I felt no pressure very comfortable. Terrence was amazing. Very patient and got me into the car that I love and wanted. Thanks Terrence!! More
by jasminemariesalazar888
Employees Worked With
Terrance Tanzino
October 25, 2026
My experience with the lease buyout process at this dealership was disappointing, primarily due to the amount of time it took and the pressure I felt to purchase additional products. The process took w dealership was disappointing, primarily due to the amount of time it took and the pressure I felt to purchase additional products. The process took well over two hours, and what should have been a straightforward financing and documentation process became unnecessarily stressful. Vincent was friendly, but unfortunately, he was overly persistent in trying to sell me a warranty and maintenance package. I explained several times that I was only interested in financing my lease buyout, yet he continued to push these additional products. His approach eventually became frustrating and felt aggressive rather than helpful. What concerned me most was being told multiple times that I was lucky to have Joe assisting me because the dealership was not making money by helping with the lease buyout paperwork, and that customers typically need to purchase some type of warranty because that is how the dealership makes money. Comments like these made the interaction feel more like a sales pressure tactic than an effort to provide good customer service. I nearly walked out, but after already spending more than two hours there, I decided to finish the process. Unfortunately, I had to contact the dealership two days later to request copies of my contract and other documents because Vincent had never emailed them to me. After spending so much time at the dealership to complete the lease buyout, I should not have had to chase down my own paperwork afterward. If this is how the dealership handles lease buyouts, I believe customers should be informed upfront about any expectations or requirements. Customers deserve transparency and the freedom to make informed decisions without feeling pressured or intimidated into purchasing products they do not want. They should also be able to count on timely and professional follow-through when it comes to receiving important documents. On a positive note, Joe Rodriguez was excellent. He was professional, courteous, and genuinely made me feel like part of the Honda family rather than just another sale. His partner at the counter, Genosis, was also professional, welcoming, and courteous, with a great smile that made a positive impression. I appreciate Joe and Genosis for their professionalism and customer service. However, the overall experience was overshadowed by the excessive wait, the aggressive sales approach, and the lack of follow-through on sending my documents. I hope management takes this feedback seriously, because customers should feel respected and supported throughout the lease buyout process, not pressured into spending more money or left chasing down their own paperwork afterward. More
by michael
Employees Worked With
October 23, 2026
Kevin has been awesome every single time I have come in - he is always friendly, helpful and conveys what services my car needs - I wouldn't go anywhere else he is always friendly, helpful and conveys what services my car needs - I wouldn't go anywhere else More
by STAYSICK
Employees Worked With
October 23, 2026
I’ve had a horrible experience in the past, which led me to start taking my vehicle to the West Covina location instead. However, when I saw that this location was offering a special, I decided to give them to start taking my vehicle to the West Covina location instead. However, when I saw that this location was offering a special, I decided to give them another chance, and I’m glad I did! My service advisor, Vanessa, was professional, courteous, and attentive throughout the entire process. Unlike my previous interaction with another advisor, Vanessa made me feel valued as a customer. She exceeded my expectations and turned what could have been another frustrating visit into a positive one. She made my visit a much better experience, and I hope this level of customer care continues. More
by MykeyKnows
Employees Worked With
Vanessa Pinon
October 23, 2026
I arrived for my service appointment and was immediately greeted by a staff member inside the service bay. I was then assisted by Robert. He was professional and efficient in taking care of everything. He k greeted by a staff member inside the service bay. I was then assisted by Robert. He was professional and efficient in taking care of everything. He kept me updated on the status throughout the service of my vehicle. Everyone I spoke to by phone at Sierra Honda was also professional and courteous, which is important to me as a customer. More
by kennytsangkt
Employees Worked With
Robert De Leon
