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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,872 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 2,872 reviews

January 23, 2026

I moved to Banning and drove for an hour and a half to have my crv serviced at Sierra Honda because of the trust and faith I have in Kevin Eng. More

by owupnla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2026 -

Sierra Honda responded

Thank you for your continued trust in Sierra Honda. We’re honored that you would make the drive to have your CR-V serviced and are pleased to hear Kevin Eng continues to provide the dependable service you trust. We truly appreciate your loyalty.

January 22, 2026

I was very pleased with the service with Adam. The facility is very well staffed and well clean. I have no problem taking my my vehicle back from wash service. I would also consider purchasing my More

by araiderfan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2026 -

Sierra Honda responded

Araiderfan13, We're thrilled you were so pleased with Adam's service! Our well-staffed, clean facility is exactly what we work hard to maintain. Having no problem bringing your vehicle back and even considering your next purchase here is the ultimate compliment! Thanks for the wonderful feedback, and we can't wait to help you again! Go Raiders!!!

January 21, 2026

They have available appointments whenever is time for us to book one . Also yheyre always in time . More

by CELIAJULIOCASTRO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 23, 2026 -

Sierra Honda responded

Celia, Thank you for taking the time to share your experience. We truly appreciate your kind words and are glad our scheduling and punctual service continue to meet your needs.

January 21, 2026

I had a great experience at this dealership. The staff was professional, friendly, and very helpful throughout the entire process. They took the time to answer all my questions and made sure I f More

by MARTHALOMELI672018
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Lomeli
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Jan 21, 2026 -

Sierra Honda responded

Martha, We're truly grateful for your kind words about our professional and friendly staff, the time taken to address every question, the excellent customer service, and the honest, efficient process. Your recommendation and positive experience mean the world to us, thank you!

January 21, 2026

they have great service！ nice people and clean environment， overall good experience and would comeback again. More

by ZCHEN012791
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
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Jan 21, 2026 -

Sierra Honda responded

We're thrilled you had great service with nice people in a clean environment! Hearing you had an overall good experience and would come back again is the ultimate compliment! Thanks for the wonderful feedback, and we can't wait to welcome you back!

January 21, 2026

Overall the experience at the dealership was well. I think I would’ve preferred my technician Vanessa checking in via conversation and not just assuming I’d look at the reports in the online portal. T More

by colin.welge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jan 21, 2026 -

Sierra Honda responded

Colin, Thank you for sharing your feedback. We’re glad to hear your overall experience was positive and that Vanessa was friendly and courteous. We understand your preference for more direct, in-person communication regarding maintenance needs, and your comments are helpful as we work to improve how information is shared. We appreciate you taking the time to provide this thoughtful input.

January 20, 2026

Nikki was extremely rude and spoke to me in a condescending and unprofessional manner. As an advisor, I would expect a higher level of professionalism and communication skills. Due to this experi More

by autopanik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nikki Salandanan
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January 20, 2026

Very nice costumer service , I’m very pleased with all staff members. Nice resting area. More

by wudongsdu
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 21, 2026 -

Sierra Honda responded

That’s such a thoughtful compliment, sounds like the team really made you feel welcome and comfortable. A great customer experience paired with a relaxing space makes all the difference

January 20, 2026

Very helpful and informative. Communicated well and in a timely manner. Overall, I liked the great service. More

by RBSL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Sierra Honda responded

We're thrilled that our team was helpful and informative with excellent communication! Providing timely updates and great service is exactly what we're all about. Thanks for the positive feedback, and we can't wait to help you again!

January 20, 2026

Slow service. Wait more than 4 hours for a basic maintenance even make an earlier appointment 8:00 am on Saturday. What's the point to make an appointment?The purp More

by NoComment
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Kevin Eng
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 20, 2026 -

Sierra Honda responded

Thank you for bringing this to our attention, and we sincerely apologize for the lengthy wait and frustration you experienced. Waiting over four hours for basic maintenance with an 8:00 AM Saturday appointment is unacceptable and defeats the purpose of scheduling ahead. We understand your concerns about service prioritization and the lack of proactive updates compared to what other customers received. Your feedback is valuable, and we will address these issues with our team to ensure appointments are properly honored and communication is consistent. We appreciate your patience and hope to have the opportunity to provide you with better service in the future.

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