Sierra Honda

I had my Honda serviced at the dealership. Kevin was easy to work with, explained everything that was being done to my vehicle, and assured me that if there were any problems to contact him di Kevin was easy to work with, explained everything that was being done to my vehicle, and assured me that if there were any problems to contact him directly, and he would address them quickly. More

Kevin ran down every item of service needed for my Honda in terms of priority and necessity and listed their prices, enabling me to make decisions. Kevin is very businesslike and professional. in terms of priority and necessity and listed their prices, enabling me to make decisions. Kevin is very businesslike and professional. More

Small yet attentive dealership. Great, quick, and knowledgeable personnel. Accommodating and willing to work with you. Great, quick, and knowledgeable personnel. Accommodating and willing to work with you. More

I was referred to this dealership by a friend. I bought the CRV a little over a year ago. When I bought it I was told that I would get 3 free basic services. The first one the dealer honored but t I bought the CRV a little over a year ago. When I bought it I was told that I would get 3 free basic services. The first one the dealer honored but this second time they would not and I had to pay. When I asked about it, I got a sales pitch about how I needed to keep the car serviced and that I bought the extended warranty, which is different from the servicing of the car. I did not appreciate that. I know the difference and I know I was told I would get three basic services complimentary when I purchase the vehicle. Also the friend that referred me has gotten those complimentary three services. The car was also there for almost 7 hours and when I picked it up I was told that the cabin filter and the engine filter were in poor condition and needed to be changed but no one had called me throughout the 7 hours that my car was there to ask if I wanted to have this done. I spent over $800 on the services . Now I have to get this done at another time for more money which I have limited both. Everyone was very friendly and courteous, but overall I'm disappointed with the experience and won't come back unless I absolutely have to. More

My ‘26 CR-V Sport Touring was in for its first service. Process was smooth, both in setting appointment and getting work done. Complimentary Uber back and forth to my home so I didn’t have to sit in the wa Process was smooth, both in setting appointment and getting work done. Complimentary Uber back and forth to my home so I didn’t have to sit in the waiting room was appreciated. Experience was straightforward with no upsell or typical dealer service center games. More

The Service Manager Kelvin was extremely helpful and professional! The Sierra Honda of Monrovia Service Department is top notch. professional! The Sierra Honda of Monrovia Service Department is top notch. More

I had an issue with the window trim on my vehicle that I initially had difficulty getting addressed. I eventually contacted Kelvin Li, Service Manager, and he was very helpful in resolving the situation. initially had difficulty getting addressed. I eventually contacted Kelvin Li, Service Manager, and he was very helpful in resolving the situation. Kelvin took the time to review my concerns, arranged for the replacement part to be ordered, and personally handled my appointment when I brought the vehicle in. The repair was completed as promised, and I appreciate the way he handled the situation from start to finish. Thank you, Kelvin, for your professionalism, communication, and willingness to help. I appreciate your assistance and the effort you made to make things right. More

Andreh was great to work with, and he got my Civic Hybrid serviced and in compliance with a recent recall quickly and efficiently. I'm actually looking forward to seeing him again when I'm due for regular ma serviced and in compliance with a recent recall quickly and efficiently. I'm actually looking forward to seeing him again when I'm due for regular maintenance. More

I had an easy and excellent experience at Sierra Honda servicing my Honda CR-V. servicing my Honda CR-V. More

Kevin Eng was amazing to work with. Very knowledgeable, efficient, and trustworthy. Can easily rely on him since he has been with the dealership for a long time. Very knowledgeable, efficient, and trustworthy. Can easily rely on him since he has been with the dealership for a long time. More