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Sierra Honda

Monrovia, CA

4.8
3,205 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,754 service reviews

November 02, 2026

I came in off a recommendation from a friend. I had yet to find a servicer for my car and was always nervous due to not knowing much about cars. I felt very at home and everyone was extremely kin More

by quinn328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Tirado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2026 -

Sierra Honda responded

Thank you for giving our service team a chance based on your friend's recommendation! We're pleased that Robert and the rest of our staff created a welcoming, comfortable environment where you felt informed and never pressured. Providing honest guidance and clear communication is important to us, and we're grateful to have earned your trust and future business!

October 31, 2026

My service tech, Andreh, was great. He helped me understand exactly what was being recommended for my car and what would be covered. More

by heatherd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
Nov 02, 2026 -

Sierra Honda responded

Heather, It's great to hear that Andreh made everything easy to understand! Knowing what your vehicle needs and what's covered can make the service experience much more comfortable. Thanks for giving him a well-deserved shout-out!

October 30, 2026

Great customer accommodation & trustworthy service/repairs. Not unreasonably priced. There is not anything else to say. More

by daredman
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Billy Tam
Nov 02, 2026 -

Sierra Honda responded

Trustworthy repairs, reasonable pricing, and a team that takes care of you—that says it all! We're happy your experience reflected those qualities. Thanks for the wonderful compliment!

October 27, 2026

Fantastic service Danielle was a great helping me. Always keeping me informed how my car was going. Giving advice about places yo est around dealership thanks More

by keiltravis
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Danielle in service
Oct 29, 2026 -

Sierra Honda responded

Keil, Thank you for your wonderful feedback! We're delighted that Danielle provided such attentive and helpful service throughout your visit. Keeping you informed about your vehicle's progress while offering recommendations for nearby dining options demonstrates the thoughtful customer care we strive to provide. We sincerely appreciate you recognizing her efforts and look forward to assisting you again!

October 25, 2026

I had a good experience with Sierra Honda. The staff were friendly, kept me updated throughout the process, and answered all my questions. They replaced my car battery at no charge since it wa More

by CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
Oct 26, 2026 -

Sierra Honda responded

Connie, Thank you for sharing your positive service experience! We're delighted that our team provided friendly, informative communication and completed your battery replacement promptly under warranty. We're also pleased that the transportation arrangements made your visit more convenient. We sincerely appreciate your trust and look forward to assisting you again!

October 23, 2026

Service advisor was very nice and informative about the srvice. Service was quick and in timely manner. More

by HARDYMPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert De Leon
Oct 26, 2026 -

Sierra Honda responded

We're so glad you had a great experience! It's wonderful to hear that your service advisor was friendly, kept you informed, and helped make your visit quick and convenient. Thank you for choosing us and sharing your kind words!

October 23, 2026

Great customer service. Detailed in explaining step by step what the appt will entail for my car. More

by ARNELLE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
Oct 26, 2026 -

Sierra Honda responded

Arnelle, Thank you for your positive feedback! We're delighted that our team provided excellent customer service and took the time to thoroughly explain what to expect during your vehicle's appointment. Clear communication is important to us, and we sincerely appreciate your recognition!

October 23, 2026

Kevin has been awesome every single time I have come in - he is always friendly, helpful and conveys what services my car needs - I wouldn't go anywhere else More

by STAYSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2026 -

Sierra Honda responded

Thank you for your continued loyalty and thoughtful feedback! We're delighted that Kevin consistently provides friendly, knowledgeable service and clearly communicates your vehicle's maintenance needs. Your confidence in our team means a great deal to us. We appreciate your four-star rating and look forward to making your next experience worthy of five stars!

October 23, 2026

I’ve had a horrible experience in the past, which led me to start taking my vehicle to the West Covina location instead. However, when I saw that this location was offering a special, I decided to give them More

by MykeyKnows
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Pinon
Oct 26, 2026 -

Sierra Honda responded

Thank you for giving us another opportunity to earn your trust. We sincerely apologize for your previous disappointing experience and appreciate your willingness to return. We're delighted that Vanessa provided the professionalism, courtesy, and attentive service you deserve. It's especially rewarding to know she exceeded your expectations and helped restore your confidence in our team. We truly appreciate your feedback and look forward to providing this same level of care during every future visit.

October 23, 2026

Dealership worked with me to get my car running as soon as possible and also provided me a courtesy car. More

by JSSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa pinon
Oct 26, 2026 -

Sierra Honda responded

JSSanchez, Thank you for your positive feedback! We're pleased that our team worked efficiently to get your vehicle running again as quickly as possible. We're also glad the courtesy vehicle helped make the experience more convenient. We sincerely appreciate your trust in our service department!

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