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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,884 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,524 service reviews

May 16, 2026

Excellent customer service. Very knowledgeable. Honda Tech Billy Tam did a great job explaining some extra work that was needed on my Honda. He was very patient and thorough More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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May 15, 2026

Vanessa was an excellent service advisor. Would recommend visiting Vanessa for your services. Was very informative and trusting More

by Taylor Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Piñon
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May 15, 2026 -

Sierra Honda responded

Taylor, Thank you for the great review! Vanessa is fantastic, and it's so nice to hear that her knowledge and genuine approach made such a positive impression on you. There's nothing better than having a service advisor you can truly trust, and it sounds like Vanessa checked every box! We'll make sure she hears about this. See you next time!

May 14, 2026

This was my first time getting a car serviced at Sierra Honda. Everything went seamlessly and communication was great. The Ubers they ordered for me to take me home and back arrived very quickly. I decided More

by MH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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May 15, 2026 -

Sierra Honda responded

MH, We're so glad your first service experience with us hit all the right notes! Seamless process, great communication, and quick Ubers to keep your day moving, that's exactly what we aim for. It's really nice to hear that we not only matched the service level you were used to but came out even better! We can't wait to see you again at your next visit. So glad you found us!

May 14, 2026

Really great accommodating us with a same day appt. Timely and courteous and explained all charges before maintenance completed. More

by tduarte210.td
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
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May 15, 2026 -

Sierra Honda responded

Tduarte, Thank you for sharing your experience! We’re happy our team was able to get you in the same day and keep everything timely, courteous, and clearly explained for you.

May 12, 2026

Andreh was great, very helpful and courteous, staffing was great, experience all around. Will be back for future services! More

by Luis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh M.
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May 13, 2026 -

Sierra Honda responded

Luis, It’s great to hear Andreh and our staff made your visit such a positive experience from start to finish. We’ll be happy to welcome you back anytime!

May 11, 2026

Service was amazing! Very helpful. The promised time was 11am and got my car at 11:15 More

by m_v032007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 12, 2026 -

Sierra Honda responded

We’re so pleased to hear you received amazing and helpful service, and that your vehicle was ready very close to the promised time. We appreciate your trust and support.

May 11, 2026

Honest and helpful. Had many issues and faulty work from previous repair shop. Sierra Honda fixed all issues in a timely manner. More

by KELLYPERRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 12, 2026 -

Sierra Honda responded

Kelly, We truly appreciate you taking the time to share your experience. It means a lot to know that Sierra Honda was able to correct the previous issues and provide honest, helpful service in a timely manner. Thank you for your trust!

May 09, 2026

Cancel my insurance they like to me and then later, they didn’t respond me back. I’m still waiting. No support from Edgar in finance More

by angieagd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Medrano-Hurtado
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 11, 2026 -

Sierra Honda responded

We’re sorry to hear about your experience and understand how frustrating it must be to still be waiting for a response. We appreciate your feedback and apologize for the lack of communication regarding your insurance cancellation.

May 06, 2026

Service Andreh is very helpful to explain the problem why my vehicle cannot move for all the lights is turn on the dashboard. The good thing is that he can arrange the urber to drive me home and drive me bac More

by tsuitaiyan
Recommend Dealer
Yes
Employees Worked With
Andreh
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May 06, 2026 -

Sierra Honda responded

Thank you for sharing your experience! We're glad Andreh was able to clearly explain the cause of your vehicle's warning lights and get to the root of the issue promptly. His initiative in arranging transportation to get you home and back to the dealership upon completion is a perfect example of the genuine care and attentiveness we strive to provide every customer. We look forward to welcoming you back!

May 02, 2026

Kevin has been my service advisor for 12 years and has consistently provided friendly and thorough service. He cares for his customers as if they were family. More

by wendywhitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 06, 2026 -

Sierra Honda responded

Wendy, We’re honored to hear Kevin has taken such great care of you over the past 12 years. Your trust means a lot to us, and we’ll be sure to share your feedback with him.

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