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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,965 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,569 service reviews

July 02, 2026

Service finished in 2 hours as promised, but there's room of improvement for the waiting area. More

by Jian Wen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh,mansouri
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July 01, 2026

Vanessa did an outstanding job! She took excellent care of my car and clarified the specifics of the work performed on my vehicle. More

by davidcamarena1984
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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July 01, 2026

Andreh was great. Answered my questions and very helpful. He made my visit great. Thank you so much for help🙂 More

by serna984
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Luis Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 29, 2026

Provided financial guidance through stressful decision. Allowed me to have my time and didn’t rush the process. I appreciated the dedication to help and patience. More

by suheiymejia
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Jose Luis Lomeli
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Jun 30, 2026 -

Sierra Honda responded

Thank you for sharing this. We understand financial decisions can be stressful, and we're glad you were given the time and patience needed to feel confident in your choice. We appreciate you recognizing the dedication that went into supporting you through the process.

June 29, 2026

Very friendly staff, provided knowledgeable answers to my concerns. Attentive staff, quick inspection will be back. More

by devonayala24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
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Jun 29, 2026 -

Sierra Honda responded

We're so grateful for this kind review! Thank you for recognizing our team's attentiveness and knowledge, and we look forward to having you back.

June 27, 2026

Andreh was great to work with, and the vehicle service itself was perfectly fine. My only major complaint is the 3% credit card surcharge. Management needs to fix this policy, as passing credit card fees More

by I_DERECHO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh Mansouri
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Jun 29, 2026 -

Sierra Honda responded

Thank you for this review! We're so glad Andreh provided great service and that the vehicle service itself met your expectations. We appreciate your feedback regarding the credit card surcharge and will be sure to pass it along to management for consideration.

June 26, 2026

Billy was friendly and worked very hard to please me and pointed out several items he felt needed to be done on my vehicle. One thing I was unhappy about was that I was told my vehicle would be ready betwee More

by ADANIELL1212
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tran, Service Dept.
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June 25, 2026

Billy Tam did a wonderful job checking everyone in at the 7:00am hour all by himself as the other co-workers were not there. He constantly apologized for the wait which I felt was minimal for the amount of c More

by RGILBERT719
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Jun 29, 2026 -

Sierra Honda responded

Gilbert, We're so glad Billy Tam handled the early morning check-ins so well on his own, and that despite being short-staffed, the wait remained minimal and your service was completed ahead of schedule. We appreciate you recognizing his hard work.

June 24, 2026

Service was faster than anticipated, agent was communicative and setting up appointment was easy overall More

by linettemm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
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Jun 29, 2026 -

Sierra Honda responded

Linette, Thank you for this kind review! We're glad the service was faster than expected, the agent communicated well throughout, and scheduling the appointment was easy. We appreciate you taking the time to share this.

June 22, 2026

My service advisor was very professional and efficient. My vehicle was ready before the time promised. More

by rratppc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
Jun 22, 2026 -

Sierra Honda responded

Thank you for sharing such positive feedback! It's great to hear that your service advisor's professionalism and efficiency resulted in your vehicle being ready ahead of the promised time. We look forward to welcoming you back!

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