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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,933 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,552 service reviews

June 11, 2026

Appreciate the thorough update and recall on my Prologue. Andreh was very nice and knowledgeable More

by MONTERESCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh Monsouri
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Jun 12, 2026 -

Sierra Honda responded

Thank you for sharing your experience! It's great to hear that Andreh's knowledge and attentive approach made your recall and update visit such a positive one. That kind of thorough and professional service is exactly what we strive for and we look forward to welcoming you back!

June 11, 2026

The service visit was stress-free, with no pressure to purchase additional recommended services. Billy clearly explained the services that would be performed on my car. He identified a legitimate need and More

by michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Jun 12, 2026 -

Sierra Honda responded

Michael, Knowing that Billy's honest transparent and genuinely respectful approach made such a meaningful difference during your service visit is so gratifying. His commitment to clear communication identifying legitimate needs and extending a courtesy without any pressure or scare tactics is a true reflection of the integrity we strive to bring to every customer interaction. We are so thankful for your trust and look forward to welcoming you back!

June 11, 2026

Billy at the service desk went above and beyond to assist me and my husband! He worked so hard to get us the best deal and even more. We couldn’t be happier with the customer service provided at that dealers More

by jenna.leung25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tan
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Jun 12, 2026 -

Sierra Honda responded

Jenna, Billy is absolutely wonderful and we are so incredibly proud of the above and beyond experience he delivered for you and your husband! Working so hard to get you the absolute best deal and then some is exactly the kind of genuine dedication and care we strive for every single day and Billy delivers it beautifully! We will make absolutely sure he sees this fantastic feedback and we cannot wait to welcome you both back!

June 11, 2026

I was very impressed by the in person operator. I was very glad that Sierra Honda got rid of their automated appointment and message system. That system was a mess. I had very good service from Kev More

by LEEWILSON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Sierra Honda responded

Lee, We love hearing that the change to a more personal approach has made such a difference! There really is no substitute for a real person who genuinely cares and we are so glad that came through for you. And Kevin is wonderful, we will make sure he sees this! We hope to see you back at Sierra Honda again soon!

June 10, 2026

Quick turn around time when I took my car in they were giving me constant up dates More

by rociorivas27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Sierra Honda responded

Rocio, It's great to hear that your service was completed quickly and that our team kept you consistently informed throughout the process. That kind of efficient and transparent communication is exactly what we strive for and we look forward to welcoming you back!

June 08, 2026

The greeting when I pulled into the service drive was instant. The communication with the Service Advisor during the oil change and warranty repair was excellent. More

by JuliusJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

Sierra Honda responded

Julius, What a great first impression to set the tone, thank you for sharing this! Prompt attention the moment you arrive combined with clear and consistent updates throughout your service visit is exactly what every customer deserves. We truly appreciate your kind words and hope to see you again soon!

June 07, 2026

I had a fantastic experience. My service representative Andre was really professional and helpful. Great customer service is offered every visit. More

by WILLRR321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

Sierra Honda responded

Will, We're so pleased to hear that Andre's professionalism and helpfulness continue to make such a consistently positive impression on every visit. Delivering great customer service each and every time is exactly the standard we hold ourselves to. We look forward to welcoming you back!

June 07, 2026

Great service as always, my car was taken care of quickly and everything was explained clearly. Staff was friendly and professional at all times More

by TORRESLUPE8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh Mansouri
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Jun 09, 2026 -

Sierra Honda responded

Great service as always and the whole team bringing their very best every single time, we absolutely love the consistency and thank you so much! Quick, clear, friendly, and professional from start to finish is exactly the experience we are so passionate about delivering and we are thrilled it never misses for you! Cannot wait to welcome you back!

June 06, 2026

Good customer service, as soon as I got there I was attended right away by billy, he explained everything with good communication & my car service was completed well. More

by mariacal3115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy tam
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Jun 09, 2026 -

Sierra Honda responded

Maria, Attended to right away, clear communication from Billy, and your service completed well, that is the kind of smooth and efficient experience we love to deliver! Thank you so much for this great review and we cannot wait to welcome you back!

June 05, 2026

Kelvin and his team from start to finish ensured my family and I were taken care of. More

by Ray Cast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2026 -

Sierra Honda responded

Ray, Kelvin and his team taking great care of the whole family from start to finish, that is exactly what we love to hear! Thank you so much for this wonderful review and we cannot wait to welcome you all back!

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