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Sierra Honda

Monrovia, CA

4.8
2,928 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,549 service reviews

June 11, 2026

I was very impressed by the in person operator. I was very glad that Sierra Honda got rid of their automated appointment and message system. That system was a mess. I had very good service from Kev More

by LEEWILSON50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 10, 2026

Quick turn around time when I took my car in they were giving me constant up dates More

by rociorivas27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Edgar Medrano-Hurtado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Goodwin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oscar Linares
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 08, 2026

The greeting when I pulled into the service drive was instant. The communication with the Service Advisor during the oil change and warranty repair was excellent. More

by JuliusJM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Sierra Honda responded

Julius, What a great first impression to set the tone, thank you for sharing this! Prompt attention the moment you arrive combined with clear and consistent updates throughout your service visit is exactly what every customer deserves. We truly appreciate your kind words and hope to see you again soon!

June 07, 2026

I had a fantastic experience. My service representative Andre was really professional and helpful. Great customer service is offered every visit. More

by WILLRR321
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Sierra Honda responded

Will, We're so pleased to hear that Andre's professionalism and helpfulness continue to make such a consistently positive impression on every visit. Delivering great customer service each and every time is exactly the standard we hold ourselves to. We look forward to welcoming you back!

June 07, 2026

Great service as always, my car was taken care of quickly and everything was explained clearly. Staff was friendly and professional at all times More

by TORRESLUPE8888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh Mansouri
Jun 09, 2026 -

Sierra Honda responded

Great service as always and the whole team bringing their very best every single time, we absolutely love the consistency and thank you so much! Quick, clear, friendly, and professional from start to finish is exactly the experience we are so passionate about delivering and we are thrilled it never misses for you! Cannot wait to welcome you back!

June 06, 2026

Good customer service, as soon as I got there I was attended right away by billy, he explained everything with good communication & my car service was completed well. More

by mariacal3115
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy tam
Jun 09, 2026 -

Sierra Honda responded

Maria, Attended to right away, clear communication from Billy, and your service completed well, that is the kind of smooth and efficient experience we love to deliver! Thank you so much for this great review and we cannot wait to welcome you back!

June 05, 2026

Kelvin and his team from start to finish ensured my family and I were taken care of. More

by Ray Cast
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2026 -

Sierra Honda responded

Ray, Kelvin and his team taking great care of the whole family from start to finish, that is exactly what we love to hear! Thank you so much for this wonderful review and we cannot wait to welcome you all back!

June 04, 2026

Great Service and great advise where i am able to trust Kevin with his professional opinion. More

by AUGUTIER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2026 -

Sierra Honda responded

Trusting Kevin's professional opinion completely, that says everything and we love it! Thank you so much for this great review! Knowing that his expertise and genuine care have made such a lasting impression means so much to our entire team. We cannot wait to welcome you back!

June 02, 2026

Everything was quick, and they resolved my problem. Personally, I received excellent service And I am very satisfied . More

by alexgarnica67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
Jun 04, 2026 -

Sierra Honda responded

We are truly grateful to hear that your experience was so efficient and that our team was able to resolve your concern while delivering the excellent service you deserved. Knowing that you left completely satisfied means everything to us. We look forward to serving you again!

June 01, 2026

Billy is always so knowledgeable and kind. Explains issues in details and offers options to every solution. More

by carlaitma
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Jun 04, 2026 -

Sierra Honda responded

We're so pleased to hear that Billy's knowledge, kindness, and thorough approach to explaining every issue and presenting all available options continues to make such a positive impression. Having a service advisor who takes the time to ensure every customer feels fully informed and empowered is something we take great pride in. We look forward to welcoming you back!

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