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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,899 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,532 service reviews

May 26, 2026

They know why. They're are getting a bad score from me.. you should ask them why. More

by ABELMEZAINTEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 26, 2026 -

Sierra Honda responded

We're sorry to hear that your experience left you feeling this way. We take all feedback seriously and would genuinely welcome the opportunity to learn more about what occurred. Please don't hesitate to reach out to us directly so we can better understand your concerns and work toward a resolution.

May 25, 2026

I have been going to Sierra Honda to purchase and service my car for over 20 years, even though there is a Honda dealership closer to my house. Kevin Eng has been my go to service person for most of those y More

by Nancy Body
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 25, 2026 -

Sierra Honda responded

Nancy, Twenty years and driving past a closer dealership every single time, now that is loyalty and we are so incredibly grateful! Thank you so much for this wonderful review! Kevin Eng is absolutely one of a kind, honest, trustworthy, and an incredible communicator who has clearly earned your confidence and loyalty for so many years. We love that you're already hoping he sticks around, we feel the same way! We'll make sure Kevin hears every word of this. Here's to many more years together at Sierra Honda, we wouldn't have it any other way!

May 24, 2026

Sierra Honda service department was very attentive and professional. I was there a little early prior to opening and Billy Tam assisted me prior to opening, was super helpful and friendly. His customer se More

by MNQLP75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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May 25, 2026 -

Sierra Honda responded

Billy Tam is fantastic, and knowing that he was already going above and beyond before the doors even opened says everything about the kind of person and service advisor, he is! We love that you're already looking forward to working with him again, we'll make sure he hears about this great recommendation! Thank you for recommending Sierra Honda and we hope to see you again soon!

May 22, 2026

Vanessa Pinon from the Service Department was very kind, friendly, and professional. She kept me informed about the status of my car throughout the entire process. The dealership should reconsider lowering More

by idalia_r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Pinon
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May 25, 2026 -

Sierra Honda responded

Idalia, Vanessa Pinon is fantastic, and it's so great to hear that her kindness, professionalism, and consistent updates made your service experience such a positive one. We also genuinely appreciate your honest thoughts on pricing — feedback like yours helps us continue to look for ways to make our services accessible to every customer. We'll make sure Vanessa hears about this. We hope to see you again soon!

May 20, 2026

Excellent service from Kelvin at Honda! He was professional, friendly, and kept me updated throughout the whole process. He made everything easy and stress-free, and truly went above and be More

by saulmatinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin lI
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May 25, 2026 -

Sierra Honda responded

Saul, We're thrilled to hear that Kelvin delivered such a professional, friendly, and thoroughly communicative experience from start to finish. His genuine commitment to going above and beyond to ensure you felt completely taken care of is exactly the standard we strive for. We'll be sure to pass your kind words along to Kelvin. Thank you for your recommendation, and we look forward to welcoming you back!

May 20, 2026

Great friendly service. The location is easy to find and the service associate was helpful and gave thorough explanations. More

by katieromero1716
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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May 25, 2026 -

Sierra Honda responded

Katie, We're grateful to hear that our service associate's helpful and thorough approach made your visit such a positive experience. We look forward to welcoming you back!

May 17, 2026

Great staff support, I was able to schedule service easily. They were very helpful and gave clear estimate for both cost and schedule. More

by diazrt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
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May 18, 2026 -

Sierra Honda responded

We're so pleased to hear that scheduling your service was a smooth and straightforward process, and that our team provided clear and transparent estimates for both cost and timing. That kind of upfront communication is exactly what we strive to deliver with every visit. We look forward to welcoming you back!

May 17, 2026

Andreh was really helpful and friendly. Always kept me updated on my car making it feel like my car was actually being taken care of. More

by alfredon1997
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
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May 18, 2026 -

Sierra Honda responded

Alfredon, We appreciate your wonderful review! It’s great to know Andreh made you feel confident that your car was being well taken care of with clear updates and communication.

May 16, 2026

Excellent customer service. Very knowledgeable. Honda Tech Billy Tam did a great job explaining some extra work that was needed on my Honda. He was very patient and thorough More

by TSPMASTERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
Report | Print
May 17, 2026 -

Sierra Honda responded

TSPMASTERS, Thank you so much for the great review! Billy Tam is fantastic, and it's wonderful to hear that his patience and thoroughness in walking you through everything made such a positive impression. That kind of clear communication makes all the difference! We'll make sure Billy hears about this. See you next time!

May 15, 2026

Vanessa was an excellent service advisor. Would recommend visiting Vanessa for your services. Was very informative and trusting More

by Taylor Lane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Piñon
Report | Print
May 15, 2026 -

Sierra Honda responded

Taylor, Thank you for the great review! Vanessa is fantastic, and it's so nice to hear that her knowledge and genuine approach made such a positive impression on you. There's nothing better than having a service advisor you can truly trust, and it sounds like Vanessa checked every box! We'll make sure she hears about this. See you next time!

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