Back

Sierra Honda

Monrovia, CA

4.8
3,052 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
Contact Dealership

821 E Central Ave

Monrovia, CA

91016

Directions

By Type

Showing 1,638 service reviews

August 13, 2026

Bill explained well what recommend to get service for my car. I saw the status of my car if the service is done it was done for 30mins but Bills took forever to get the paperwork done. I got there at 1030 More

by Kbnoche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bill
August 12, 2026

They were efficient and courteous and they finished the service ahead of the anticipated time. More

by toddlaventure
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andreh
Aug 12, 2026 -

Sierra Honda responded

Todd, We appreciate you taking a moment to share this. Knowing our efficiency made a positive difference for you means a lot to the team.

August 10, 2026

Kevin Eng at Sierra Honda always provides us with excellent customer service. Our experience with him last week was no exception. He is friendly, courteous, and makes sure we understand what needs More

by CANDACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Sierra Honda responded

Candace, Always a pleasure to hear this about Kevin! He's got a real gift for keeping things clear and friendly at the same time. So glad last week was another great visit, we'll let him know you gave him a shoutout!

August 10, 2026

Great experience. Kelvin delivered exceptional service. I would recommend to everyone in the area needing work done on their Honda. More

by LEEJHOFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelvin
Aug 12, 2026 -

Sierra Honda responded

Lee, Thanks for sharing this! Kelvin's exceptional service clearly made a strong impression, and we're glad it earned your recommendation. We'll pass along your kind words to him.

August 10, 2026

It was my first time there. Didn’t know where to check in. Didn’t get acknowledged by the first employee who saw me. The service advisor was friendly and professional. When I pi More

by k.wolfsohn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Sierra Honda responded

Thanks for sharing this, and glad your advisor took good care of you! Sorry the check-in process wasn't clearer, especially for a first visit, and that parking gave you some trouble. We'd like to hear more so we can smooth things out, please reach out to our management team directly.

August 09, 2026

It was disappointing that I scheduled to have not only my first service but also to address some technical issues in which I addressed over the phone when setting up the appointment and when they called to c More

by JAMIEE.REYESS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Sierra Honda responded

Jamie, We're sorry to hear about this experience and understand the frustration of having your appointment fall through after specifically addressing your concerns ahead of time. We'd like to look into what happened. Please reach out to our management team directly so we can make this right.

August 09, 2026

They always do a great job, are professional and nice to work with. I have taken my Hondas to this dealership for over 20 years! They always fix the problem! More

by TJB108
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Sierra Honda responded

Two decades strong, now that's a track record we're proud of!! So glad we've kept your Hondas running great year after year!

August 08, 2026

As usual, Kevin Eng and Sierra Honda took excellent care of my car in this follow-up service visit. More

by bonnie.r.packard01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Sierra Honda responded

Bonnie, Thanks for continuing to trust us with your car's care. Glad Kevin and the team delivered excellent service again on this follow-up visit.

August 08, 2026

I can't say much, as I have not often requested service from this dealership. However, the offices appeared to be neat and clean, and the various agents seemed efficient at what they were doing at the time More

by HAL1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2026 -

Sierra Honda responded

Thank you for taking the time to share your impressions. We're glad the office presented well and that our team came across as efficient during your visit.

August 08, 2026

Excellent customer service from the service dept. They gave a prompt status on the status of repair. More

by ZENY_DEJESUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam- service dept
Aug 12, 2026 -

Sierra Honda responded

Zeny, Thanks for sharing this! Glad our service department kept you promptly updated on your repair status throughout the process.

1
...