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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,769 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,460 service reviews

March 18, 2026

No issues with my appointment. However, there were a lot of appointments happening simultaneously, so it was a bit challenging maneuvering around the other cars in line. More

by gwl89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Piñon
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Mar 18, 2026 -

Sierra Honda responded

We're so glad your appointment went smoothly overall. We appreciate you noting the congestion in the service lane, this is something we take seriously and will look into as we continue to improve the flow and experience for all of our customers. We hope to make your next visit even more seamless and look forward to seeing you again!

March 18, 2026

They are amazing here & always put the customer first. I only come here for services More

by dearestrella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Mar 18, 2026 -

Sierra Honda responded

Knowing that you trust us exclusively for your service needs is something we truly value and never take for granted. Putting our customers first is at the heart of everything we do, and it's incredibly rewarding to hear that comes through every time. We look forward to seeing you at your next visit!

March 17, 2026

The service was great with clear communication. Very friendly and attentive. Overall the experience went well. More

by sariasleal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben
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Mar 18, 2026 -

Sierra Honda responded

Thank you for your feedback. We’re glad to hear our service was clear, friendly, and attentive, and that your overall experience went smoothly.

March 17, 2026

I came in for my Honda Civic's first oil change and had a great experience. My service advisor Billy Tam was friendly, professional, and got me in and out relatively quickly. Everything was clearly explained More

by PURITY3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Mar 18, 2026 -

Sierra Honda responded

Thank you for choosing us for your Honda Civic's first oil change and for taking the time to leave this review! We're pleased to hear that Billy provided such a smooth and pressure-free experience. Clear communication and efficient service are exactly what we aim for at every visit, and it's wonderful to know that came through. We'll be sure to pass along your kind words to Billy. We look forward to seeing you and your Civic back for many more visits to come!

March 17, 2026

Friendly welcome, professional guidance and went extra mile to help all concerns from customer, a great experience More

by MASONDCHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Sierra Honda responded

Mason, We're delighted to hear that our team made you feel welcomed and well taken care of throughout your visit. Providing professional guidance and going the extra mile for every customer is the standard we hold ourselves to, and it's wonderful to know that came through in your experience. We look forward to welcoming you back!

March 17, 2026

They did a great job fixing my issue and communicating what was wrong, how they were going to fix it. More

by rickyhayner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2026 -

Sierra Honda responded

Ricky, It's always especially meaningful to hear that multiple members of our team contributed to a great experience. Luis, Tom, and Edgar each work hard to make sure every customer is taken care of and knowing that came through from start to finish means a lot to us. We'll be sure they all see this, thank you again!

March 17, 2026

After waiting about 15 min to be acknowledged when I first pulled in, I asked 2 questions and the guy signing me in answered "hang tight someone will help you". At this point another car pulls in next t More

by dnicoldis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Vanessa
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March 16, 2026

On time servicing and great service from Vanessa. Happy with my CR-V and the attention I get when I visit your dealership. More

by Myohno10
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Vanessa Pinon
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Mar 16, 2026 -

Sierra Honda responded

We’re so glad to hear your service was completed on time and that Vanessa provided great assistance. It’s wonderful to know you’re enjoying your CR-V and the attention you receive during your visits.

March 16, 2026

Originally I had visited this service department back in fall of last year and had a horrible experience with a service coordinator, so much so I didn’t want to come back. This time around I got Kevin as my More

by jeskalc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 16, 2026 -

Sierra Honda responded

Thank you for giving us another chance and for sharing this experience. We sincerely apologize for the frustration your previous visit caused, that is not the standard we hold ourselves to. We're truly glad Kevin was able to restore your confidence in our service department with his friendly, attentive, and thorough approach. Knowing you left satisfied and with a direct point of contact for future visits means a great deal to us. We'll make sure Kevin receives your well-deserved recognition and we look forward to welcoming you back!

March 16, 2026

Kevin truly considered what the customer like me needed, then helped accordingly, which l appreciate very much More

by XUYAN1904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 16, 2026 -

Sierra Honda responded

Thank you for your feedback. We’re glad Kevin took the time to understand your needs and provide the support that was most helpful to you.

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