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1,208 Reviews of Sierra Honda - Service Center
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Verified Customer
September 17, 2025
Bought several cars here over the years. Came for service when my very local indie closed his shop. I'm happy with the service at Sierra and I feel like I'm in good hands with service advi Came for service when my very local indie closed his shop. I'm happy with the service at Sierra and I feel like I'm in good hands with service advisor Adam Lopez. More
by SierraMadreSteve
Employees Worked With
September 17, 2025
I have been coming to Sierra Honda for years and anytime I get Kevin Eng as an advisor he always exceeds expectations, which is why I keep coming back to purchase vehicles and service of my vehicles. Thank I get Kevin Eng as an advisor he always exceeds expectations, which is why I keep coming back to purchase vehicles and service of my vehicles. Thank you Kevin for your exceptional customer service! More
by TWYLA.MCDONALD18
Employees Worked With
September 17, 2025
Extremely horrible service here at this location they wouldn’t honor vehicle warranty to repair a brake line that failed and without any investigation claimed it was rodent damage. There were no other si wouldn’t honor vehicle warranty to repair a brake line that failed and without any investigation claimed it was rodent damage. There were no other signs that it could have been rodents. They came out with an absurd price to get it repaired. More
by JORGECORTEZ39
September 14, 2025
Excellent service and the advisor was very helpful as well as the rest of the team. well as the rest of the team. More
by salpradoramos
Employees Worked With
September 12, 2025
Service advisor Kevin Eng was thorough in explaining diagnosis of car and the time it would take to fix it. Kept me informed of the progress. diagnosis of car and the time it would take to fix it. Kept me informed of the progress. More
by veronicamorales01
Employees Worked With
September 12, 2025
Billy, has wonderful customer service. His communication and honesty is excellent. After service, it turns out some clips were not fully snapped in on my undercarriage and it started to dr His communication and honesty is excellent. After service, it turns out some clips were not fully snapped in on my undercarriage and it started to drag. I text Billy and he told to me to bring it in and within 30 mins it was fixed and I was out the door free of charge. My only complaint is that that with dropping that much money, they could have washed my car :) More
by katie.dalchele
Employees Worked With
Billy Tram
September 12, 2025
The wait process for dropping off was extremely long. I waited in my car for 30 minutes before the service technician was able to check my vehicle in for service. It seemed like Billie was the techni I waited in my car for 30 minutes before the service technician was able to check my vehicle in for service. It seemed like Billie was the technician that was checking in most of the vehicles in the que. Your service process should allow other technicians to check in vehicles if Billie is busy with other customers. More
by LISAGARAY
Employees Worked With
Billy Tam
