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Sierra Honda
Monrovia, CA
2,980 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 8:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:30 PM
Sunday Closed
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Showing 1,580 service reviews
July 10, 2026
The Uber was a great touch is making me feel important and valued. Honda did a great job. This is the 4th Honda my family has purchased over the last 20 years. and valued. Honda did a great job. This is the 4th Honda my family has purchased over the last 20 years. More
by awong911
Verified CustomerEmployees Worked With
Vanessa did a wonderful job.
July 10, 2026
Easy access from freeway. Staff got job done, A Appreciated the Uber ride. Would prefer both way option, even if required a discounted add-on to make it more affordable then a Staff got job done, A Appreciated the Uber ride. Would prefer both way option, even if required a discounted add-on to make it more affordable then a self book. Booking appointment caused stress as agent told me to plan for a 5-6 hour wait which was hard to accommodate and had to shift work schedule. Repair was approximated to be 1 hr 15 min by company, but advised it would vary by dealer. Agent at dropoff estimated 2-3 hr and, ended up taking about 2.5 hour for total wait, which is fine. But the original estimate was overkill and caused inconvenience. Agent at dropoff seemed nice but didn’t really look at me, greet me by name or with a smile, as she was busy looking at the screen and preoccupied with something else. Understandable if she’s busy but not a good customer impression. She did smile and look at me saying goodbye, but didn’t say my name. Just some feedback for her to be aware. More
by E
Employees Worked With
Vanessa in person.. not sure of name of person I spoke to on the phone to book appt
July 10, 2026
I had previously bought a used car for my son before the pandemic, so I went back to Sierra Honda years later to see what options they had. I had done my research and visited Honda locations in Pasadena, E pandemic, so I went back to Sierra Honda years later to see what options they had. I had done my research and visited Honda locations in Pasadena, El Monte, Alhambra, and Cerritos. Even though there weren't as many certified pre-owned vehicles on the lot, the sales team was helpful in my search. Brandon was an excellent sales professional. After speaking to so many other Honda sales reps from other locations, Brandon stood out. I found him to be sincere and genuine, and never pushy. He went above and beyond in helping me purchase a certified pre-owned Honda CRV Hybrid last November. Brandon was communicative and available to answer questions even after I drove the car out of the lot. Months later, Billy from the service department was polite and helpful too. Each time I call, I get help from someone who answers the phone and directs me to the right department. I'm very pleased with my car and the Sierra Honda team in Monrovia. Bravo! More
by Connie M.
July 07, 2026
Billy and the Honda Service Team did a wonderful job on our car. Billy kept me in constant communication about any changes about the service work. Will always request Billy to be my go-to contact at Sierra our car. Billy kept me in constant communication about any changes about the service work. Will always request Billy to be my go-to contact at Sierra Honda! More
by eaherrera02
Employees Worked With
Billy Tam
July 06, 2026
I originally bought my 2004 Element from Sierra Honda. I love my Element. The service staff were exceptional. They explained all repairs.My Element drives brand new. Also, the staff drove me to “work” (I I love my Element. The service staff were exceptional. They explained all repairs.My Element drives brand new. Also, the staff drove me to “work” (I teach ceramics at the San Gabriel Cancer Community.I am very confident with all technicians and service personnel. More
by terri.jeffcoat
Employees Worked With
Andreh
July 06, 2026
Billy Tam was friendly, but very salesy. Without even looking at the car, he made numerous suggestions for additional services & costs. Afterwards, he did not walk through a checklist of the Without even looking at the car, he made numerous suggestions for additional services & costs. Afterwards, he did not walk through a checklist of the inspection, which did not give me the assurance that they did a thorough inspection. Instead, I got a recommendation for a $3,000 repair that had to happen IMMEDIATELY. More
by davidnoway
Employees Worked With
Billy Tam
July 03, 2026
The service was great. They returned the car really quick. I was updated on any problems with my car and prices if I wish to repair them, my experience was outstanding with They returned the car really quick. I was updated on any problems with my car and prices if I wish to repair them, my experience was outstanding with Sierra Honda. Thank you. More
by MAGALPAT
Employees Worked With
Vanessa
