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Sierra Honda - Service Center

Monrovia, CA

4.8
1,091 Reviews
Call Service Center (626) 408-8397

1,091 Reviews of Sierra Honda - Service Center

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June 21, 2025

The best most helpful clean dealership out there. I had a great experience and great customer service. More

by ERICWSURFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Rose
Report | Print
June 20, 2025

A great multi-point inspections and oil change experience with great customer service by Mr. Mike Rose. More

by ernestoortiz865
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rose
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Jun 20, 2025 -

Sierra Honda responded

We're delighted the value of Mike's support and expertise exceeded your expectations at this visit, Ernesto. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

June 20, 2025

Yessi was great. This dealership was able to schedule us the same day a recall notice received on our Honda pilot. The other dealership contacted would not schedule More

by RYUVIENCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessir Perez
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Jun 20, 2025 -

Sierra Honda responded

Nothing means more to us than your complete satisfaction, so we're happy Yessi handled your recall visit with great care and communication. We hope to ensure the same circumstances at your next appointment.

June 20, 2025

Efficiency, excellent customer service, cleanliness, well informed staff, great pricing transparency regarding needed maintenance services. More

by ddubbya39
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

June 20, 2025

Yessi greeted me as soon as I pulled up my car. She was very professional and courteous. Technician inspected and completed my service requests in a timely manner. Highly recommended to all H More

by DAVID.WF.LEE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
Report | Print
Jun 20, 2025 -

Sierra Honda responded

Thank you, David! We're pleased you had another great service experience with us, and that Yessi made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

June 20, 2025

My first experience with Kevin was excellent! He provided in detailed wha t service was going to be performed and provided excellent customer service. Very appreciative More

by DANIELELTRAVIESO12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 19, 2025

Everything was excelente since I arrive to the dealership they take my car and fix the problem More

by ricardo251969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Rose
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Jun 20, 2025 -

Sierra Honda responded

Ricardo, thank you for letting us know your repair appointment was handled seamlessly by the Sierra Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

June 18, 2025

Kevin is the best . Sierra is lucky to have him as a service rep. I have been with Kevin for over 20 years. More

by sisarah
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2025 -

Sierra Honda responded

We're really pleased Kevin and the Sierra Honda team continue to earn your confidence and trust with their diligence and support. Thank you for your positively glowing feedback!

June 18, 2025

Awesome customer service. They go above and beyond for you. They advice in detail in regards to your vehicle service. More

by DENNISWCASTANEDA1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez 5+
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Jun 20, 2025 -

Sierra Honda responded

Dennis, we're happy our team's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your terrific feedback. Safe travels until we see you next time.

June 17, 2025

I been a loyal customer for years everytime I bring my car in for service it cost me an arm and a leg last time I brought it in they damaged both my rim no help was provided I think im gonna stop bringing More

by LE_HUNG626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy tam
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Jun 17, 2025 -

Sierra Honda responded

We're truly sorry you have not been satisfied with your past service visits, and we'd definitely like to know what we can improve on to make your next visit an exceptional experience. Please give me a call when you can. I would be more than happy to address your concerns. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

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