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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
3,199 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,751 service reviews

October 27, 2026

Fantastic service Danielle was a great helping me. Always keeping me informed how my car was going. Giving advice about places yo est around dealership thanks More

by keiltravis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle in service
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October 25, 2026

I had a good experience with Sierra Honda. The staff were friendly, kept me updated throughout the process, and answered all my questions. They replaced my car battery at no charge since it wa More

by CONNIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny
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Oct 26, 2026 -

Sierra Honda responded

Connie, Thank you for sharing your positive service experience! We're delighted that our team provided friendly, informative communication and completed your battery replacement promptly under warranty. We're also pleased that the transportation arrangements made your visit more convenient. We sincerely appreciate your trust and look forward to assisting you again!

October 23, 2026

Service advisor was very nice and informative about the srvice. Service was quick and in timely manner. More

by HARDYMPH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert De Leon
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Oct 26, 2026 -

Sierra Honda responded

We're so glad you had a great experience! It's wonderful to hear that your service advisor was friendly, kept you informed, and helped make your visit quick and convenient. Thank you for choosing us and sharing your kind words!

October 23, 2026

Great customer service. Detailed in explaining step by step what the appt will entail for my car. More

by ARNELLE21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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Oct 26, 2026 -

Sierra Honda responded

Arnelle, Thank you for your positive feedback! We're delighted that our team provided excellent customer service and took the time to thoroughly explain what to expect during your vehicle's appointment. Clear communication is important to us, and we sincerely appreciate your recognition!

October 23, 2026

Kevin has been awesome every single time I have come in - he is always friendly, helpful and conveys what services my car needs - I wouldn't go anywhere else More

by STAYSICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 26, 2026 -

Sierra Honda responded

Thank you for your continued loyalty and thoughtful feedback! We're delighted that Kevin consistently provides friendly, knowledgeable service and clearly communicates your vehicle's maintenance needs. Your confidence in our team means a great deal to us. We appreciate your four-star rating and look forward to making your next experience worthy of five stars!

October 23, 2026

I’ve had a horrible experience in the past, which led me to start taking my vehicle to the West Covina location instead. However, when I saw that this location was offering a special, I decided to give them More

by MykeyKnows
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa Pinon
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Oct 26, 2026 -

Sierra Honda responded

Thank you for giving us another opportunity to earn your trust. We sincerely apologize for your previous disappointing experience and appreciate your willingness to return. We're delighted that Vanessa provided the professionalism, courtesy, and attentive service you deserve. It's especially rewarding to know she exceeded your expectations and helped restore your confidence in our team. We truly appreciate your feedback and look forward to providing this same level of care during every future visit.

October 23, 2026

Dealership worked with me to get my car running as soon as possible and also provided me a courtesy car. More

by JSSANCHEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa pinon
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Oct 26, 2026 -

Sierra Honda responded

JSSanchez, Thank you for your positive feedback! We're pleased that our team worked efficiently to get your vehicle running again as quickly as possible. We're also glad the courtesy vehicle helped make the experience more convenient. We sincerely appreciate your trust in our service department!

October 23, 2026

I arrived for my service appointment and was immediately greeted by a staff member inside the service bay. I was then assisted by Robert. He was professional and efficient in taking care of everything. He k More

by kennytsangkt
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert De Leon
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Oct 23, 2026 -

Sierra Honda responded

Kenny, We're delighted that you felt welcomed and well cared for from the moment you arrived. It's especially wonderful to hear that Robert made your service visit smooth and stress-free while keeping you informed every step of the way. We're also grateful that you recognized the courtesy and professionalism of our team members over the phone. Those personal interactions truly matter, and knowing they made a difference in your experience means so much to us. We'll be sure to share your kind words with Robert and the entire team. Thank you for trusting us with your vehicle, and we look forward to welcoming you back!

October 22, 2026

The Service I received from Robert was great and the associates are very nice my recommendation is very high. I will continue to have my car serviced at this location due to the service I received. More

by JILOPE00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert De Leon
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Oct 23, 2026 -

Sierra Honda responded

What a wonderful compliment to Robert and our entire team! We're so happy to hear that his exceptional service and the kindness of our associates made such a lasting impression. Knowing that your experience has earned your continued trust and loyalty truly means the world to us. We'll be sure to share your thoughtful words with Robert, as we know he'll appreciate them! Thank you for your enthusiastic recommendation and for choosing us to care for your vehicle. We look forward to welcoming you back and making every visit just as enjoyable!

October 22, 2026

The service advisor was professional and courteous. Overall the dealership personnel were attentive and nice. More

by angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh Mansouri
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Oct 23, 2026 -

Sierra Honda responded

Angel, We're so glad your service advisor and the rest of our team made you feel welcomed and well cared for. Professionalism, courtesy, and genuine attention to our customers are so important to us, and it's wonderful to know you experienced all three. We truly appreciate your trust and look forward to making your next visit just as pleasant!

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