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Sierra Honda

Monrovia, CA

Overview
Employees
Reviews
Vehicles
4.8
2,973 Reviews
Sierra Honda is here for you. Whether you're looking for a Honda Dealership in the Pasadena area, Arcadia or Monrovia, we take pride in being one of San Gabriel Valley's Honda dealerships. Our exceptional sales professionals are courteous and pressure free, because Sierra Honda is a business that knows how to treat Honda customers with the utmost respect. We have an unbelievably large selection of new Honda inventory on our lot. Shop online or come visit us today!
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821 E Central Ave

Monrovia, CA

91016

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Showing 1,575 service reviews

July 07, 2026

Billy and the Honda Service Team did a wonderful job on our car. Billy kept me in constant communication about any changes about the service work. Will always request Billy to be my go-to contact at Sierra More

by eaherrera02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam
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Jul 07, 2026 -

Sierra Honda responded

Billy as your official go-to guy, that's high praise! Constant communication and wonderful service on your car, thank you so much for this fantastic review!

July 06, 2026

I originally bought my 2004 Element from Sierra Honda. I love my Element. The service staff were exceptional. They explained all repairs.My Element drives brand new. Also, the staff drove me to “work” (I More

by terri.jeffcoat
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
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Jul 07, 2026 -

Sierra Honda responded

Terri, Thank you for sharing this. We're so pleased the team clearly explained all the repairs on your 2004 Element and got it running like new, and that arranging a ride to your ceramics class at the San Gabriel Cancer Community helped make the visit easy.

July 06, 2026

Billy Tam was friendly, but very salesy. Without even looking at the car, he made numerous suggestions for additional services & costs. Afterwards, he did not walk through a checklist of the More

by davidnoway
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy Tam
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July 04, 2026

Andreh was great explaining the type of services for requirements service code. Service met the time committed. More

by packerhomie
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh
Report | Print
Jul 07, 2026 -

Sierra Honda responded

We're grateful for this review. Andreh's clear explanation of the service requirements and the on-time completion clearly made a good impression, and we appreciate you sharing it.

July 03, 2026

The service was great. They returned the car really quick. I was updated on any problems with my car and prices if I wish to repair them, my experience was outstanding with More

by MAGALPAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jul 07, 2026 -

Sierra Honda responded

Quick service, clear updates, outstanding experience, Sierra Honda delivering all around! Thank you so much for this fantastic review!

July 02, 2026

Billy Tam was very helpful in expediting my unscheduled service. Service was completed ahead of promised schedule. Billy is always helpful and communicates status of service very well. More

by smorgan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Tam - 5 stars
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Jul 07, 2026 -

Sierra Honda responded

Smorgan, We're so pleased Billy Tam expedited your unscheduled service and had it completed ahead of the promised timeline, with clear communication throughout as always.

July 02, 2026

Service finished in 2 hours as promised, but there's room of improvement for the waiting area. More

by Jian Wen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andreh,mansouri
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Jul 07, 2026 -

Sierra Honda responded

Jian, Glad we hit that two-hour mark for you! And thanks for the honest note on the waiting area, we'll definitely look into ways to make it better.

July 01, 2026

Vanessa did an outstanding job! She took excellent care of my car and clarified the specifics of the work performed on my vehicle. More

by davidcamarena1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vanessa
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Jul 07, 2026 -

Sierra Honda responded

David, Outstanding job, clear explanations, Vanessa nailed it! Thank you so much for this wonderful review!

July 01, 2026

Andreh was great. Answered my questions and very helpful. He made my visit great. Thank you so much for help🙂 More

by serna984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Bocanegra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 07, 2026 -

Sierra Honda responded

Serna, We're grateful you took the time to share this. Andreh's helpfulness clearly made a lasting impression, and we appreciate your kind words.

June 29, 2026

Provided financial guidance through stressful decision. Allowed me to have my time and didn’t rush the process. I appreciated the dedication to help and patience. More

by suheiymejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Luis Lomeli
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Jun 30, 2026 -

Sierra Honda responded

Thank you for sharing this. We understand financial decisions can be stressful, and we're glad you were given the time and patience needed to feel confident in your choice. We appreciate you recognizing the dedication that went into supporting you through the process.

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