Sierra Honda

I brought my car into Sierra Honda for a warranty repair, and the process was seamless. The service team handled all the paperwork and kept me updated from start to finish. It’s great to see a dealership tha and the process was seamless. The service team handled all the paperwork and kept me updated from start to finish. It’s great to see a dealership that stands behind their vehicles and treats warranty customers with such professionalism. Highly recommend! Ask for Kevin. More

Nikki was great. Professional, welcoming, and communicative. She is an asset to Sierra. Thanks, Nikki! Professional, welcoming, and communicative. She is an asset to Sierra. Thanks, Nikki! More

Kevin Eng was very kind, welcoming, helpful, and efficient. I am grateful that he explained what was being done to my car for the recall and made the whole process easy! I loved his upbeat energy an efficient. I am grateful that he explained what was being done to my car for the recall and made the whole process easy! I loved his upbeat energy and patience as well. I was also able to test drive a car with Jose Lomeli and he answered all of my questions about the new prelude and it was super helpful! I would definitely recommend coming to Sierra Honda. More

I moved to Banning and drove for an hour and a half to have my crv serviced at Sierra Honda because of the trust and faith I have in Kevin Eng. have my crv serviced at Sierra Honda because of the trust and faith I have in Kevin Eng. More

I was very pleased with the service with Adam. The facility is very well staffed and well clean. I have no problem taking my my vehicle back from wash service. I would also consider purchasing my The facility is very well staffed and well clean. I have no problem taking my my vehicle back from wash service. I would also consider purchasing my next vehicle there. More

They have available appointments whenever is time for us to book one . Also yheyre always in time . to book one . Also yheyre always in time . More

they have great service！ nice people and clean environment， overall good experience and would comeback again. environment， overall good experience and would comeback again. More

Overall the experience at the dealership was well. I think I would’ve preferred my technician Vanessa checking in via conversation and not just assuming I’d look at the reports in the online portal. T I think I would’ve preferred my technician Vanessa checking in via conversation and not just assuming I’d look at the reports in the online portal. That way I could have had a better conversation about actually need to take place maintenance wise and when in my car. That being said, she was friendly and courteous. More

Slow service. Wait more than 4 hours for a basic maintenance even make an earlier appointment 8:00 am on Saturday. What's the point to make an appointment?The purp Wait more than 4 hours for a basic maintenance even make an earlier appointment 8:00 am on Saturday. What's the point to make an appointment?The purpose of making an appointment is to ensure faster service, yet I found the process lacked clear prioritization. I noticed several individuals who arrived after me completed their service much earlier. While other advisors proactively updated their clients on their vehicle's status, I had to monitor the online tracker myself. More