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Sierra Honda - Service Center

Monrovia, CA

4.8
1,060 Reviews

1,060 Reviews of Sierra Honda - Service Center

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June 01, 2025

Kevin was friendly, clear, and professional. The service was very quick with no surprises. Will be back with Kevin as my advisor. More

by pjhoen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

KEVIN ENG IS THE BEST! He is always so kind and knowledgeable. He always gives me awesome service. Thank you More

by 6RAGENMILLERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 01, 2025

Clean friendly welcoming. Love the uber service. My advisor is professional, keeps me informed about my vehicle More

by DIDIDIAZ_81
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025

Yessi is an excellent service writer. She is courteous, always listens and never tries to oversell. She literally just explains what is needed and why. I really like working with her. Tim More

by timgavern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi Perez
May 30, 2025

As always Kevin does a great job in informing me what is wrong with my card, price and getting it completed in a timely manner. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Adam is very good. He lets me know when my car is due for an oil change fright before my light comes on. He tells me if my car needs brakes etc but doesn't push me to More

by sdehner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Great communication throughout the process and offer uber rides as well. Good communication with clients. More

by LUCYVIVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Lucy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

May 29, 2025

Full of lies if you ask me. They said the two massive woofers in the cargo area (which are 10’ could be causing my vehicle or slide from side to side when going over reflectors More

by localshoreman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Sierra Honda responded

I'm so sorry this experience failed to meet your expectations. If you wouldn't mind getting in touch with me directly, I'd appreciate the chance to discuss your concerns and see if there is anything I can do to assist you. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

May 28, 2025

Adam Lopez once again did a Great job taking care of me and my Honda Accord. The whole experience went flawless, and he kept me up to date via text messages. He is the man to go see!! More

by CALAMILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Sierra Honda responded

We truly appreciate your continued business, and we're glad Adam has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

May 26, 2025

Sierra Honda of Monrovia did best for me. So I was able to know about my car. More

by light4gentiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

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