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Sierra Honda - Service Center

Monrovia, CA

4.8
1,056 Reviews

1,056 Reviews of Sierra Honda - Service Center

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May 30, 2025

As always Kevin does a great job in informing me what is wrong with my card, price and getting it completed in a timely manner. More

by Annie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025

Adam is very good. He lets me know when my car is due for an oil change fright before my light comes on. He tells me if my car needs brakes etc but doesn't push me to More

by sdehner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Great communication throughout the process and offer uber rides as well. Good communication with clients. More

by LUCYVIVERO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Lucy! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

May 29, 2025

Full of lies if you ask me. They said the two massive woofers in the cargo area (which are 10’ could be causing my vehicle or slide from side to side when going over reflectors More

by localshoreman1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Eng
3.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Sierra Honda responded

I'm so sorry this experience failed to meet your expectations. If you wouldn't mind getting in touch with me directly, I'd appreciate the chance to discuss your concerns and see if there is anything I can do to assist you. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

May 28, 2025

Adam Lopez once again did a Great job taking care of me and my Honda Accord. The whole experience went flawless, and he kept me up to date via text messages. He is the man to go see!! More

by CALAMILLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Sierra Honda responded

We truly appreciate your continued business, and we're glad Adam has always taken such great care of you and your vehicle. Thank you for making Sierra Honda your #1 choice for service!

May 26, 2025

Sierra Honda of Monrovia did best for me. So I was able to know about my car. More

by light4gentiles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Sierra Honda responded

Thanks for taking a moment to let us know how helpful you found this visit! We're delighted our team provided you with all the answers you needed to make this a positive experience. We're happy to be of service!

May 25, 2025

Muy satisfecha con el servicio de Jessy, en español, me explico todo el proceso claro, practico y sin rodeos. Me mantuvo siempre informada, arreglo transporte a mi casa, de ida y vuelta y siempre estaba en More

by Ale Echeveste
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Redd
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessy
May 28, 2025 -

Sierra Honda responded

Ale, gracias por reconocer la excelencia de Yessi al compartir su reseña de 5 estrellas. Estamos seguros de que sus amables palabras la honrarán y esperamos que no dudes en llamarnos la próxima vez que ella y el equipo de Sierra Honda te atiendan.

May 23, 2025

The service team was helpful and efficiently handled my situation. Yessi was my service technician and she was great More

by EARTHURLEWIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Prosper Umudu
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Yessi
May 23, 2025 -

Sierra Honda responded

Thank you for reporting on the exceptional work Yessi and our service team did for you! It is always our pleasure to help you keep your vehicle in shape. Thanks for choosing Sierra Honda for the highest quality service.

May 23, 2025

Kevin always treats me like I was a part of his personal family, all while being totally professional. I love Sierra Honda because I love Kevin and Brandon. They make doing business with Honda easy and fu More

by KIMA7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon C from Sales
May 23, 2025 -

Sierra Honda responded

Thank you for your very encouraging words about our awesome team. Kevin and Brandon are both great people to work with, and we appreciate your recognition of their excellence. We appreciate your continued business!

May 23, 2025

The new place feels so much better than when it was run before. It feels more casual, less pressure and family friendly. Adam was fantastic in taking care of me and my vehicle. Thank you! More

by mpmanic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 23, 2025 -

Sierra Honda responded

Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by Adam and our service department. We hope you'll continue to make Sierra Honda your first choice for service!

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