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Sierra Honda - Service Center

Monrovia, CA

4.8
1,030 Reviews
Call Service Center (626) 879-2934

1,030 Reviews of Sierra Honda - Service Center

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May 08, 2025

I brought my card in for service on May 3, 2025 very pleased with Adam that took care of me and my car runs perfect More

by hfm210@aol.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 07, 2025

Kevin Eng at Sierra Honda Service once again provided excellent customer service. I have an old car that I am trying to maintain and he always provides great service, he is upfront and honest which help More

by GY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 05, 2025

The service was smooth from start to finish. He was able to explain very well what work they’re going to do on my car. More

by Marysan Ancheta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025

Kevin is very responsive and addressed all of our questions. He had our best interest in mind when making recommendations. Thank you, Kevin! More

by TED_BURKHALTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 04, 2025

Kevin has always been great . Words are not enough to describe this employee . Sierra honda is lucky to have this guy . More

by EDWARDBERNARDINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 02, 2025

This was my first visit. Robert was helpful and patient as he took down my car’s symptoms. He called when he promised. And he when I came to pick up the car he was quick and More

by puentealicia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert
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May 02, 2025 -

Sierra Honda responded

Alicia, thank you for sharing positive feedback on Robert! We want all of our guests to be treated to service that is thorough and reliable, so we're happy that's exactly what he provided for you. We look forward to your next visit!

May 02, 2025

Robert had helped me he was Very helpful and I wasn’t there that long. I was hungry and could get snacks from the vending machine while I waited so that was a cool thing More

by TMARCUS721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
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May 02, 2025 -

Sierra Honda responded

Thanks for letting us know how helpful you found this visit! We're glad you enjoyed a short and comfortable wait in our lounge while Robert managed your appointment. See you next time!

April 30, 2025

Right as you pull up you are greeted by the staff. Went in for scheduled service and got stellar customer service. Would recommend this dealer over i have dealt with in the past. More

by F20NOT28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025 -

Sierra Honda responded

Thank you for letting us know your Honda's appointment was handled seamlessly by the Sierra Honda team. We hope you won't hesitate to reach out when we may be of service to you again.

April 28, 2025

I like Honda. I like your staff there, they are fine working people. I stay with Honda. More

by Benny
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 29, 2025 -

Sierra Honda responded

Benny, your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Sierra Honda your first choice for service!

April 28, 2025

Clean service waiting room, trained service techs, on time service completed . It is pleasure to visit this dealership More

by Ron
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yessi
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Apr 29, 2025 -

Sierra Honda responded

Thanks for letting us know how pleased you were with the convenience of this service visit, Ron! It is always our pleasure to get the work done in a timely manner so you can go back to your day. We'll see you next time!

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