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Sierra Honda - Service Center

Monrovia, CA

4.8
1,036 Reviews
Call Service Center (626) 879-2934

1,036 Reviews of Sierra Honda - Service Center

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March 12, 2025

Adam was very responsive and kept me updated every step of the way. Made getting my car serviced a very easy process. More

by CYNTHIA.SIMUTA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Sierra Honda responded

Cynthia, we're happy Adam's expertise helped you have a very positive experience at Sierra Honda. Thank you so much for your excellent feedback. Safe travels until we see you next time!

March 12, 2025

Appreciate the safety and trust have in vehicle being serviced. Travel farther to stay with Kevin Eng. Thank you for keeping my family safe. More

by GRAINGER5M
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

March 12, 2025

Went in for no AM on my 24 civic after waiting there for 4 hrs. I went to my car and still found out that there is still no AM. They told me that they have to order the tuner unit. I could not wait a More

by tony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert at service
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Mar 13, 2025 -

Sierra Honda responded

Hi, Tony. I'm sorry for any inconvenience you experienced during your visit with us. Please contact me directly when you have a moment, and I'd be happy to go over the details with you so we can work towards getting this resolved. Thank you. John H. Howard III 626.879.2935 ext 7084 jhoward@sierracars.com Service Manager, Sierra Honda Of Monrovia

March 11, 2025

This dealership has been taking car of my car for years and I trust their recommendations for service and their expertise. The staff has always been helpful and responsive. More

by WINKIEPEACH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Pastor
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Mar 13, 2025 -

Sierra Honda responded

Thank you for your lovely feedback! We're pleased you continue to receive the best care and guidance from our amazing team. Please don't hesitate to get in touch when we can assist you again. It's always our pleasure!

March 11, 2025

Efficiency of all work completed. I appreciate you looking into recalls and getting those completed. The communication with me was excellent More

by LETISWORLD123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 13, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Leti! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

March 11, 2025

Great service experience with Yessi who delivered on time. Will highly recommend Sierra Honda and the Service Team. More

by Sam Dalati
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yessi
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Mar 11, 2025 -

Sierra Honda responded

Thank you for sharing what made this a great service visit, Sam! It is always our pleasure to ensure convenience and value when you place your trust in our team. We wish you the safest of travels until we see you next time.

March 10, 2025

The service I always receive is prompt, friendly and professional. The time needed to work on my car is always correctly estimated, and I appreciate the Uber ride home. More

by LANTANADEX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2025 -

Sierra Honda responded

We're delighted to hear that, Lantana! Thank you for letting us know how pleased you've been with our efficient and attentive service team. We wish you pleasant travels until we may be of service to you again.

March 08, 2025

Customer focused, clean new dealership. Kevin is knowledgeable and friendly. Reminded me of discount availble. More

by JBLACKMAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Sierra Honda responded

Thanks for letting us know how satisfied you were with Kevin's assistance! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as superb.

March 08, 2025

The service representative is Friendly,motivation,efficiency and accurate on estimated time. Also there has very tasty coffee. More

by TOMHSU16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sally Estrada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Sanchez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 10, 2025 -

Sierra Honda responded

Tom, we're glad you enjoyed some excellent service as well as our good coffee during your visit! It is our priority to ensure accuracy, convenience, and comfort when you place your trust in our team. Safe travels until we see you again!

March 08, 2025

Kevin Eng always goes above and beyond to help me. That’s why I always go to Sierra Honda in Monrovia. A++++++++ More

by paultapio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Eng
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 10, 2025 -

Sierra Honda responded

Thank you, Paul! We're pleased you had another great service experience with us, and that Kevin made sure your vehicle was well taken care of. We appreciate your kind words and look forward to seeing you at your next visit!

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